Firebirds Wood Fired Grill - Knoxville

Review summary

1. T

   Tracy

   E. Tennessee

   72 reviews

   vip
   3.0

   72 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   As normal the food is good, the service is always suspect.
   

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2. S

   Steve

   Cincinnati

   39 reviews

   vip
   5.0

   39 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great birthday dinner! Excellent service from Ryan and food. We WILL be back again and again
   

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3. M

   Madisyn

   Nashville

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our time and the service was great! Food was delicious as always.
   

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4. J

   Judy

   E. Tennessee

   251 reviews

   vip
   4.0

   251 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Our server was tentative and somewhat slow in service. The food quality was good, yet Caprese Pasta is mainly penne, not much chicken or vegetables.
   

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5. C

   Colin

   E. Tennessee

   63 reviews

   5.0

   63 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   This restaurant has a great atmosphere and outstanding service. All of our meals (4 people) were excellent with the exception that the chicken in one of the meals was a little dry (over done). Overall I would highly recommend this restaurants for a special occasion or just a great meal.
   

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6. S

   Sandra

   E. Tennessee

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good customer service. Food good. Atmosphere wodeful
   

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7. R

   RD

   Cincinnati

   45 reviews

   vip
   5.0

   45 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect, literally perfect. Every single item on the menu
   

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8. H

   Hope

   E. Tennessee

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, great service!………………..,…………………………………..
   

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9. J

   Joel

   Nashville

   2 reviews

   3.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Seems there are good days and bad days. Started out returning an unclean plate. Wrong wine was served. We were seated next to a party room and had an ongoing issue with noise problem. One server opened the door near our table - could hardly carry-on a conversation then our server would close the door at our request. Back and forth. Any kind of consideration relocating us to a quieter table would have been reasonable. We’re done with what once was a decent restaraunt and one of our favorites.
   

   Firebirds Wood Fired Grill - KnoxvilleResponded 6 days ago

   Thank you so much for sharing your review, Joel. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

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10. G

    Glen

    Charleston

    17 reviews

    5.0

    17 reviews

    Dined on 5 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My nephew and I went to Firebirds to celebrate my birthday and once again the server Shawn was outstanding and went above and beyond in customer service. The food is always excellent and for my birthday dessert I was brought cheesecake bites. My nephew and I have been to Firebirds several times and they never fail to deliver excellence.
    

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