Firebirds Wood Fired Grill - Grapevine

Review summary

1. C

   Cindy

   Dallas

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Steak overcooked then replaced with steak cold (raw) in middle. 10 desserts served 1 or 2 at a time over 20-30 minutes. Drink refills great but food service fell apart.
   

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2. M

   Mahmud

   Dallas

   393 reviews

   vip
   3.0

   393 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   You can always count on Firebird's for an excellent meal no matter which location you dine at. This visit to the Grapevine location was disappointing. The baby back ribs were delicious but somewhat dry. The sirloin was tender but lacked seasoning. The parmesan mashed potatoes were excellent. The 3-course dinner for $39.95 is an excellent value. The petit desserts (chocolate brownie topped with vanilla ice cream was sinfully delicious Our server Samantha provided timely/friendly service. We will return to dine at any Firebird's as this visit was an aberration to Firebird's usual excellence.
   

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3. C

   Cathy

   Dallas

   28 reviews

   vip
   4.0

   28 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Our waitress was PHENOMINAL, an absolute delight and very attentive. We gave "Service" a 2 star rating because the bar made several errors on our drinks and took way too long getting drinks to us. And we got there early at 5:30. Food was really good, portions were perfect, and wonderful atmosphere! Highly recommend this restaurant.
   

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4. R

   Robert

   Dallas

   173 reviews

   vip
   4.0

   173 reviews

   Dined on 21 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Second visit. For the type of place it is, they do a great job. Decent atmosphere, great service and all food items so far have been tasty. Burger could have been juicier / more flavorful but overall good. Tots were nice and crispy / hot (temperature). Salad was pretty big for an "add on" to the burger at $7.50. Last time was happy hour at the bar. Equally enjoyable.
   

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5. T

   Thomas

   Dallas

   185 reviews

   5.0

   185 reviews

   Dined on 20 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the BLT salad it was delicious. I went on a Tuesday evening and it wasn’t overly crowded.
   

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6. S

   Sally

   Phoenix

   34 reviews

   vip
   5.0

   34 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were very impressed with the variety of the menu. The food was very good and our server was incredible!! I would highly recommend this restaurant. The children’s menu was one of the best I’ve seen. Will definitely go back next time I’m visiting.
   

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7. J

   Janelle

   Chicago

   43 reviews

   vip
   5.0

   43 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I’m so glad we came and tried Firebirds! Both my husband and I tried the 3 course meal and it was a LOT of food. I had the Caesar salad which had amazing dressing and croutons with a bit of spice and a lot of crunch. My husband’s sirloin was huge and perfectly cooked. We enjoyed the ancient greens, street corn, loaded baked potato as all were large and flavorful. Our waitress was attentive and funny (I can’t remember her name), but she took great care of us and made some good recommendations. We will certainly be back.
   

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8. J

   Jerese

   Dallas

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was so good for the first time we’ve been there, waitress is very sweet and nice and attentive. We had food to go as well because it was so good for the next day.
   

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9. A

   Anita

   Dallas

   65 reviews

   5.0

   65 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband and I had a wonderful experience at Firebirds yesterday. The restaurant ran a promotion on Veterans Day where a veteran received a free entrée with the purchase of another entrée. Very generous of the restaurant. My husband got a ribeye which he thought was excellent and I got Chilean Seabass, which my husband also thought was excellent, lol, as he dug into my plate. They serve a tuna sashimi salad as a shared appetizer that is outstanding and large enough to be an entrée for one. Service by Oscar was outstanding. He was attentive and expert. Excellent dinner overall and the complimentary warm bread is fantastic. One note for the restaurant, the red wine was served way too cold. The restaurant needs to store the red wine somewhere other than the white wine refrigerator.
   

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10. M

    Mary pat

    Dallas

    35 reviews

    vip
    3.0

    35 reviews

    Dined on 11 November 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    This was our first visit; unfortunately, it was a business dinner with our California partner. Initially, the hostess seated us; was most pleasant and then we waited, and waited... The hostess returned to our table apologizing that due to a 'shift change' our table was reassigned to another server. We waited. Our server was not well versed regarding the menu or options. As we were trying to discuss the pending business meeting the next day, the loud volume was further exacerbated by two young children continuously running around the area by our table. We requested all three of our steaks be returned as all were rarer than requested. Needless to say, our first visit was abysmal. This was Sunday evening at 6:30 pm .
    

    Firebirds Wood Fired Grill - GrapevineResponded on 18 November 2024

    Thank you so much for sharing your review. We are so sorry to hear about this experience, and we’d love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
    

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