Firebirds Wood Fired Grill - Grapevine

Review summary

1. D

   David

   VIP

   Dallas

   5 reviews

   4.0

   5 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Great ambience, and the aroma of the wood fired grill was so delicious smelling. Our food was well plated and very tasty. Service was terrific.
   

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2. C

   Chris

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Will definitely be going back! Food and Value and Service was amazing - especially our server - Christian - she went above and beyond.
   

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3. L

   Lisa

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant was outstanding! We all had different dishes, and all of our meals were delicious. We all had to ask for take home bags, because the portions were so generous. We highly recommend the lobster spinach queso for an appetizer! The service was amazing, especially on Nee Year’s Eve! We will definitely return.
   

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4. M

   Melody

   Phoenix

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and prompt service. Our server was attentive on such a busy night.
   

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5. L

   Lynn

   Dallas

   9 reviews

   5.0

   9 reviews

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Even though it was Christmas Eve busy staff did an amazing job
   

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6. K

   Kimberly

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined on 25 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   The bartender wasn’t all that friendly, waited 5 minutes before he even acknowledged we were there. The appetizer was brought out, the dinners came well after the starter, which we prefer, then my chicken was dry as the Mojave and the potatoes had way too much butter. But, everybody enjoyed their steak and shrimp. Most of all the lobster queso.
   

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7. A

   Alexis

   Dallas

   4 reviews

   4.0

   4 reviews

   Dined on 25 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We waited 15min after our reservation time to be seated but it’s Christmas Eve & they were busy so I didn’t complain. Once seated, everything went well. Our server was knowledgeable and gave us recommendations. We did not have alcoholic bevs but the Lobster queso dip, steak, & chicken meals were great! I would definitely go back.
   

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8. K

   Kimberly

   Dallas

   1 review

   1.0

   1 review

   Dined on 24 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Terrible. Will not be back. Ruined our Christmas Eve
   

   Firebirds Wood Fired Grill - GrapevineResponded today

   Thank you so much for sharing your review. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with our email address so we can follow up further? Thank you.
   

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9. C

   Corrina

   Dallas

   1 review

   2.0

   1 review

   Dined on 24 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Took some of my employees here yesterday for a little early Christmas party. I was pretty embarrassed as the chef messed up 3 of our steaks. We all asked for medium rare yet the inside of the steak was not at all pink and the outside of the steak was so burnt I literally had to spit my bite out. I couldn't even continue chewing it. The waitress did come back to bring us a new one but for the price this place costs, I dont think that 3 steaks should have been cooked to the point where they were burnt. Especially when asked for medium rare. We got 3 appetizers and the deviled eggs had the worst seasoning on it that I've ever tasted. And they were $17 for like 6 of them. 4 of us tried one and the other 2 people didn't even want to try them based on our reactions. There was also a hair in one of my employees salads. Ive worked in restaurants before so I understand mistakes happen but man... that was pretty bad.. I wouldn't recommend this place to anyone. It's expensive for the quality of food.
   

   Firebirds Wood Fired Grill - GrapevineResponded today

   Thank you so much for sharing your review. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with our email address so we can follow up further? Thank you.
   

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10. O

    Owen

    Austin

    12 reviews

    5.0

    12 reviews

    Dined on 22 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Fantastic experience. Great service and the food was on point.
    

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