Firebirds Wood Fired Grill - Gilbert

Review summary

1. I

   Irene

   VIP

   Phoenix

   31 reviews

   4.0

   31 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our experience was great our server she was outstanding!
   

   Is this helpful?

   Report
2. T

   Terry

   Phoenix

   8 reviews

   5.0

   8 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall great experience for company holiday dinner gathering for a group of 8 people. Food was delicious,steaks were yummy and our group loved the wings. Service was prompt and patient with our multiple drink requests. Thank you we will return!
   

   Is this helpful?

   Report
3. S

   Sharon

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 1
   4. Ambience 5

   We have been coming here for many, many years and have made it our date night preference due to the food, service and ambiance. The bar staff lost a couple of our favorites and we wish them continued success! The most recent replacement is why we now call ahead before coming in. You go out to dinner to escape and have fun, you are paying good money to do so. Daniel 🌟🌟🌟🌟🌟always provides thoughtful conversation, great service and a chance to also enjoy our date. Our visit a week ago with Zoe,was the breaking point due to the poor service over and over by her. From sitting with cold food while she explains to other patrons her life story to interrupting our conversations to chime in about her life, we have had enough. We sat for 15 minutes to flag down other staff to reheat our food because she was in deep conversation with someone about her life, that is unacceptable. We will be changing locations or restaurant brands unless something changes. We came in in Friday and Saturday, calling ahead on to ensure we would have the same experience we have become spoiled by. On a separate note… It would be great to see your Brunch menu as a flyer with hours, had I known that we would’ve been there too! Great menu and lots of people love brunch. Respectfully love this place and hoping we continue our great times!
   

   Is this helpful?

   Report
4. B

   Bruce

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was as expected which was outstanding. The GM stopped by to introduce himself and ensure that everything was to our expectations. My wife and I each had a different hamburger, both were cooked perfectly just as we ordered. The steak fries were simply delicious, seasoned perfectly. Overall, it was a perfect experience and we will be back.
   

   Is this helpful?

   Report
5. K

   Kimberly

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   We are regulars, often dining here 3-4 times per month. Definitely a different experience last night than usual.
   

   1 person found this helpful

   Report
6. J

   Joyce

   VIP

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first opportunity to go out for a steak dinner since March due to an illness. We all enjoyed our meal, the drinks and dessert. Firebirds doesn’t disappoint.
   

   Is this helpful?

   Report
7. N

   Nancy

   VIP

   Phoenix

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy Firebirds and often try new menu items. All entries were delicious and we also shared Bananas Foster bread pudding and Creme Brulee cheesecake. Yum!
   

   Is this helpful?

   Report
8. K

   Kate

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was extremely kind and helpful since it was our first time there! I love their espresso martini I had like 5 of them! I got the Caesar salad to start and it was one of the best I have ever had! The croutons have a chipotle type of taste so delicious and the lettuce is fresh and crisp. The steak was reasonably priced and good value! Cooked perfectly to a medium, I love this restaurant definitely will be back!
   

   Is this helpful?

   Report
9. M

   Mecheko

   Phoenix

   13 reviews

   5.0

   13 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My server Alyssa was great, she was knowledgeable and kind.
   

   Is this helpful?

   Report
10. L

    Lisa

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Table was ready when I arrived. Service was great and food was good.
    

    Is this helpful?

    Report