Firebirds Wood Fired Grill - Columbus

Review summary

1. B

   Brian

   Columbus

   8 reviews

   vip
   4.0

   8 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had not been to Firebirds in a while. A year or so ago we were disappointed. Everything seemed nicer this time. The menu, the atmosphere, the waiter. Everything. The only reason we booked it is because it had been a while and I was in the mood for something nicer. I am really pleased to have another place to be excited about visiting for dinner. Meal was nice. Atmosphere was nice. If it has been a while, give them another shot. I bet you will be pleased.
   

   Is this helpful?

   Report
2. I

   Ian

   Columbus

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really good food, the service was a little slow but the food came out delicious. The garlic sirloin is amazing
   

   Is this helpful?

   Report
3. M

   Maelinn

   Columbus

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My husband had the steak and eggs bowl and I had the steak Benedict. They both were delicious!
   

   Is this helpful?

   Report
4. SC

   SeriousConsumer

   Columbus

   8 reviews

   vip
   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The deviled eggs had no flavor, the bread was over-baked (crumbled), and the steak was tough. Typically, their food is pretty good, but this time was a big miss.
   

   Firebirds Wood Fired Grill - ColumbusResponded 1 day ago

   Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
   

   Is this helpful?

   Report
5. P

   Patrick

   Columbus

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Ordered the sirloin medium and it came out well done. Was never asked how our meal was. Onion rings, salads acid drinks were very good.
   

   Is this helpful?

   Report
6. J

   Janet

   Columbus

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Reserved table unavailable; crammed 7 in a booth. Scant nutritional/ingredients info online & the physical menu. Very limited vegan options. Cilantro-lime dressing tasted of neither; just sugar. Bread was flavorless. Server brought the wrong soup to one in our party; they were out of her first choice and just made the decision to swap for something she didn't want. Very noisy.
   

   Firebirds Wood Fired Grill - ColumbusResponded 1 day ago

   Thank you so much for sharing your review, Janet. We are so sorry to hear about this experience, and we'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

   Is this helpful?

   Report
7. L

   Lauren

   Washington DC

   5 reviews

   vip
   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Everything was over salted, almost inedible and overcooked. We ordered two steaks (sirloin and filet) and two burgers. All were requested to be rare or medium rare. However, the service was outstanding. Our waiter was very attentive and pleasant. We didn’t say anything about the food. It had been long day of travel and it wasn’t worth it in the moment.
   

   Firebirds Wood Fired Grill - ColumbusResponded 1 day ago

   Thank you so much for sharing your review, Lauren. We are so sorry to hear that the quality of food fell short of the standards we strive to deliver. We'd love the opportunity to make things right. Will you please message us with your email address so we can follow up further? Thank you.
   

   Is this helpful?

   Report
8. S

   Stephanie

   Columbus

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kinsey was our server today and she did a great job making sure we was taken care of. She went over and beyond in making sure everything was great! The food was exceptional and was the perfect temperature! Thank you!
   

   Is this helpful?

   Report
9. l

   lloyd

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined on 24 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   two of us had the salmon, one had a chicken salad and one had the flame grilled filet. All were excellent. Our server Ethan was a superior host, tending to us the exact amount of time we needed. Our glasses were never empty.
   

   Is this helpful?

   Report
10. W

    Wayne

    Denver

    3 reviews

    vip
    3.0

    3 reviews

    Dined on 23 November 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 5

    Meat was over cooked we ordered steak medium rare and it was very well done. This is the second time this has happened.
    

    Firebirds Wood Fired Grill - ColumbusResponded 1 day ago

    Thank you so much for sharing your review. We greatly appreciate you taking the time to provide your feedback, and it will be shared with our team for improvement moving forward.
    

    Is this helpful?

    Report