Experience Zuzu

Review summary

1. I

   Ibrahim

   Detroit1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining, amazing experience. Managment was very nice when we first walked in, very welcoming respectful team.
   

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2. N

   Najeba

   Toledo1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   AMAZING !!!!!!! Definitely Recommend!!!!!!!!!!!!!!
   

   Experience ZuzuResponded today

   Najeba, thank you for your wonderful feedback! We are delighted to know that you had an amazing experience at Experience Zuzu. It is our pleasure to provide exceptional service, and we look forward to welcoming you back soon.
   

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3. K

   Kayla

   Detroit1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience was amazingggg!!!! I had the BEST SERVER Rosario, the food was great nice elegant place definitely recommend and most definitely will be back!! Thank you
   

   Experience ZuzuResponded today

   Kayla, thank you for your kind words and for highlighting Rosario's excellent service during your recent visit to Experience Zuzu. We are thrilled that you enjoyed the elegant atmosphere and delicious cuisine. It's rewarding to know that we exceeded your expectations, and we look forward to welcoming you back soon.
   

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4. a

   alex VIP

   Philadelphia8 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good experience tonight . Enjoyed the food. Thumbs up
   

   Experience ZuzuResponded 2 days ago

   Alex, thank you for your visit and kind words about our Experience Zuzu restaurant. We're delighted you enjoyed your dining experience with us, and we look forward to serving you again soon.
   

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5. C

   Chanelle

   Detroit1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for my fiancé‘s birthday and had an amazing time and our server Juwon ( sorry for name spelling ? was polite and made our first experience. I want to remember also shout out to the other server that saying happy birthday to him even though they don’t do that it was such a kind gesture. Also, the manager at the front desk he was super kind and inviting we chatted for a while. I waited for my car. The food was absolutely phenomenal the Wagyu beef then a disappoint one moment I still thinking about that meat was an amazing thank you thank you thank you 
   

   Experience ZuzuResponded 2 days ago

   Chanelle, thank you for choosing to celebrate your fiancé's birthday with us at Experience Zuzu. We are delighted to hear that our team, particularly Juwon and our front desk manager, provided a welcoming and memorable experience. It truly warms our hearts to know that we were able to make your special occasion even more special with our kind gestures. We are also thrilled that you enjoyed the Wagyu beef dish so much that you are still thinking about it! Your kind words motivate us to continue delivering exceptional service and cuisine. We look forward to welcoming you back soon.
   

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6. T

   Toni

   Detroit1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the best experience here from pulling up to the restaurant to walking out. It was like everyone was expecting you and ready to serve you. Tiffany was our waitress and she’s the best. I would definitely come back. Thank you ZUZU for an Amazing time
   

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   Experience ZuzuResponded 3 days ago

   Toni, thank you for your wonderful review! We are delighted to hear you had an exceptional experience dining with us at Experience Zuzu, and that Tiffany provided outstanding service. Your kind words are truly appreciated, and we look forward to welcoming you back soon.
   

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7. OT

   OpenTable Diner

   Detroit1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The ambience was fantastic the server was great however the food itself wasn’t all that great. I ordered the shrimp garlic noodles and my husband ordered the salmon dish(a signature dish) with 2 drinks. And the dishes themselves wasn’t all that great. Ended up paying around $200 for some food that would’ve been better cooked at home. I will say that their walnut shrimp was pretty nice. But I don’t know what their other signature dishes were but from my experience , great place not so good food.
   

   Experience ZuzuResponded 4 days ago

   Thank you for taking the time to share your experience with us. We're delighted that you enjoyed the ambiance and the service provided by our staff. However, we regret that the shrimp garlic noodles and salmon dish did not meet your expectations. Your feedback on our signature dishes is valuable, and we will use it to improve our culinary offerings further. We're glad you enjoyed our walnut shrimp, and we hope you'll give us another opportunity to impress you with our other signature dishes in the future.
   

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8. A

   Adara

   Grand Rapids1 review

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Overall the atmosphere of this venue is excellent. The drinks were delicious, serving platters were beautiful, and the lemons we’d ask for with our water were served phenomenally over dry ice. My only complaints were that the bathroom was extremely dark and the toilet seat was broken, as well as a table came 15 minutes after my table had sat and their appetizer came much sooner than ours despite my table ordering the same thing first. That rubbed me the wrong way. Overall, I’d recommend trying this place!
   

   Experience ZuzuResponded today

   Adara, thank you for your recent visit to Experience Zuzu and for taking the time to share your feedback. We're delighted to hear you enjoyed the excellent atmosphere, delicious drinks, beautiful serving platters, and our unique presentation with the lemons served over dry ice. Your satisfaction is our top priority, and we'll address the issues you mentioned regarding the bathroom lighting and broken toilet seat to ensure a seamless experience for all our guests. We appreciate your understanding regarding the table seating and appreciate your recommendation to others to try our venue.
   

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9. A

   Ashley

   Detroit4 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   It’s a cool place, we were placed upstairs, our table was a weird table. You couldn’t put your legs underneath so you sat far away from the table and put you in the aisle way to walk by so it was super uncomfortable. Everyone working was dressed nice except the female bartenders were in some backless tank romper shorts which was just weird with everyone else fully dressed in suit coats. Our appetizer was probably the only good thing we had gyoza. We got the 6oz A5 hot stone. It was cool had we got to cook it ourselves, not a bit of seasoning tho and we were right under 2 air vents so our food was immediately cold. The veggies on the plate were super bland also. Not worth the price at all. Also $13 for some pineapple/orange juice is comical. It just felt super chaotic and disorganized, 100% will not be returning. Wanted to have a nice dinner with my son for my birthday but yea very disappointed and the value was not there.
   

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10. S

    Shelby

    Las Vegas1 review

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1

    We were super excited to check this place out for our girls night, but we left pretty disappointed. We were sat upstairs and the vibe and experience was just not there. We had to wait quite a while for a server to even come to our table to order drinks and then again to order our food. Our food tasted fine, but it was nothing spectacular. It dawned on us as we were eating that there’s auto gratuity so that likely explains the ehh service, they were getting a tip regardless. I can’t say I would recommend this place to others because again, we didn’t really get the experience we were looking for or expected from the photos.
    

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