etch - Nashville

Review summary

1. C

   Christine VIP

   Hawaii5 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is my second time enjoying Etch and my first time at the chef’s counter. This was my birthday request and it exceeded my expectations. The service was impeccable and also warm and charming. Brooke took such good care of us. At the chef’s counter yet you have the privilege of seeing all the food and can ask questions . I was enthralled with the cookbooks on the shelves which I am sure offer some inspiration and even humor. The food was so delectable and well balanced. The salmon dish was the best thing I have enjoyed in several years and I eat good, clean salmon often. Hubs enjoyed chef’s special- short rib. We enjoyed the apple sesame tart for dessert. I am going to have to fit in another visit before we head back to California.
   

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2. G

   Gregory VIP

   Charleston5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and a wonderful server. We loved our meal at etch.
   

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3. F

   Fitfoodie VIP

   Nashville11 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service are always outstanding. A wonderful and calm dining experience in downtown.
   

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4. b

   benoit

   Las Vegas5 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   I've been there 3 times in 26 hours... The food is really good
   

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5. T

   Tomi

   San Francisco3 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Food was great, service really rushed us, we had our drink, and I couldn’t even finish my salad before my food was there … and it was really noisy, hard to hear
   

   etch - NashvilleResponded 1 day ago

   Hi Tomi, thank you for your recent visit to etch. I am pleased to hear that you enjoyed your meal, though I am sorry to learn that the service and ambiance was lacking. The meal should be properly coursed throughout, though it sounds like we missed the mark here. Please accept our sincerest apologies for how this affected your meal with us. We value your feedback and will be sharing this with our team internally. If there is ever anything we can do to improve your dining experience, please let us know. We are open to hearing from our guests and never want anyone leaving with anything shy of a five-star meal. Thank you again for your patronage; we hope to see you in again soon.
   

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6. OT

   OpenTable Diner

   Unspecified1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   We had a wonderful experience!! Food, service and restaurant were all excellent!!
   

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7. K

   Karen VIP

   Memphis/West TN13 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were amazing so many unique dishes it was hard to choose.
   

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8. R

   Rossie VIP

   Charlotte15 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience while in Nashville for the first time. The atmosphere was just right, the food was great, and we had AMAZING service by Shay who gave great recommendations and made sure we were taken care of. Definitely glad we took a chance on Etch.
   

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9. JS

   JonS

   New York City3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food! Amazing service! We had the beet salad, chef special (mahi mahi) and the filet. Delish! Not to mention, care and concern about food allergies. Our new favorite restaurant!!
   

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10. K

    Kristy

    Nashville2 reviews

    4.0

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 5

    First, I want to say that the food was excellent!! I had the pan seared sea scallops and my boyfriend had the venison. Everything was cooked perfectly! The horseradish Caesar salad was flavorful without being overdressed. I also loved that they can split the portion of any salad. The ambiance was great- love being able to see into the kitchen and watch them do their magic. It also was crowded but not loud and it was easy to have a conversation. Our server was very friendly although he was slow. It took 15 minutes just to get a glass of wine from the bar. We also got the Brussels sprouts which were awesome! On the menu, my glass of wine was $14 and the Brussels sprouts were $10. When the bill arrived, the glass of wine was $18 and the sprouts were $11. In the presence of a $180 dinner bill, $5 is not a big deal. However, I believe the prices on the menu should be the same as what appears on the bill. We waited for our server to come back so that we could give him an opportunity to correct the bill, however we never saw him again. This was the only negative in our experience at Etch. The rest was glowingly positive!!
    

    etch - NashvilleResponded 3 days ago

    Hi Kristy, thank you for the review! We are pleased to hear that you enjoyed your experience with us and appreciate you taking the time to share your feedback with us. I am sorry to learn about the discrepancies with your bill. Our manager will be reaching out to you to determine how we can rectify this. In the meantime, if you have any questions, please feel free to reach out to us directly. Thank you again for your patronage and feedback!
    

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