Ember Steak

Review summary

1. R

   Richard

   Phoenix

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It was so freezing cold that we left after being seated. Others also left. Some were given blankets to wrap themselves with. Others needed winter coats to try and stay warm. Never again!!
   

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2. G

   Greg

   Phoenix

   18 reviews

   1.0

   18 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   We showed up at 530 for a 530 reservation. We were seated at the closest table to the outdoor area, which was accessed by a large garage door. It was 49 degrees when we showed up. The outdoor space had space heaters already. The indoor space had no heaters. We immediately asked for the corner table away from the garage door that let all the outdoor air from the skating rink into restaurant. The waiter was kind enough to offer a thick blanket to my lady. They had lots of blankets available for indoor guests. The manager brought over a heater to put by our feet, which was powerful enough to heat my lady's big toe if she put her open toed shoe 3 inches from the heater. Our food arrived at 6:40, over an hour after we ordered it, and it was ALL lukewarm at best, including my so-called medium filet which was clearly rare. The best part of the evening was that my lady's wine glass stayed chilled, since it was 47 degrees outside, with that outside air happy to make its way throughout the restaurant to the guests, who mostly had parkas and other winter gear on. Even the asparagus and freshly torched potatoes au gratin were barely warm. My girfriend went to considerable effort to wear a beautiful dress, only to have it covered up by their ridiculous blankets making her look like Miss Claus for Christmas. The waiter, Anthony, was quite nice, and he did offer 30% off after sensing our disgust.
   

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3. T

   Thomas

   Tahoe

   2 reviews

   vip
   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious! Ribeye steak and Salmon. The service was even better than the food! Anthony, was our server and we had exceptionally good service.
   

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4. L

   Leigh Ann

   Las Vegas

   8 reviews

   vip
   5.0

   8 reviews

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing!!! Best steaks I've had in a long time. The Pave' potatoes are so good and unique. The wait staff were very attentive and so friendly. Definitely recommend even if you are staying at the Meritage.
   

   Ember SteakResponded 7 days ago

   Hi Leigh Ann! Thank you for your glowing review! We’re thrilled you enjoyed your meal, especially the steaks and our unique potato pave. Our team takes pride in delivering attentive and friendly service, and it’s wonderful to hear that it made your experience even better. We truly appreciate your recommendation and hope to welcome you back soon, whether you’re staying at the Meritage or just stopping by for another amazing meal! Best regards.
   

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5. R

   Rachel

   Tahoe

   4 reviews

   4.0

   4 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service was top notch and the food was cooked perfectly. Both our steaks were delicious- tipping our hats to the chef. The only aspect of the restaurant that wasn’t as great as we had hoped was the ambiance and aesthetics. All the greenery was plastic and poorly displayed. But that is quite picky, I know. Actual potted plants at the entry would have brought a nice touch to the place though. Overall, we went there for the food and were not disappointed. A great small group gathering place, just not as good for a date night as the tables are huge and lack that intimate feel.
   

   Ember SteakResponded 7 days ago

   Hi Rachel! Thank you for your thoughtful feedback! We're thrilled you enjoyed the top-notch service and perfectly cooked steaks—our chef will be delighted to know their hard work was appreciated. We also value your comments about the ambiance and aesthetics, as we're always looking for ways to enhance the dining experience. Your suggestion of real greenery is a wonderful idea, and we’ll keep it in mind for future improvements. We’re so glad you found us to be a great spot for small group gatherings, and we hope to welcome you back for another delicious meal soon! Best regards.
   

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6. D

   Debra

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, excellent service! Will definitely be back again.
   

   Ember SteakResponded 7 days ago

   Hi Debra! Thank you for your kind words! We’re thrilled you enjoyed the excellent food and service, and we can’t wait to welcome you back again. We’ll be sure to pass along your compliments to the team—they’ll be delighted to know they made your visit so memorable. See you next time! Warm regards.
   

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7. K

   Kaytlind

   San Francisco

   3 reviews

   4.0

   3 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We recently dined here, and overall, it was a great experience. The food was well-prepared, and the service was attentive and friendly, adding to a pleasant evening. Our appetizers and sides were delicious, and my entrée was spot-on. However, my husband’s steak was a bit too charred for his liking, which slightly overshadowed an otherwise tasty meal. Despite that, we enjoyed our time and would definitely consider returning, perhaps with a specific request on the steak preparation next time.
   

   Ember SteakResponded 7 days ago

   Hi Kaytlind! Thank you for taking the time to share your experience with us! We’re delighted to hear you enjoyed the overall dining experience, from the well-prepared food to the attentive and friendly service. We appreciate your feedback about your husband’s steak and will use it to ensure we meet your preferences on future visits. Please don’t hesitate to share any specific requests next time—we’re always happy to accommodate. We look forward to welcoming you back and making your next meal perfect from start to finish! Best regards.
   

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8. K

   Kimberly

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bryce was our server and he was amazing! Very engaging, knowledgeable about the menu, and he provide great suggestions that enhanced our experience. The entire staff including the manager acknowledged us and wished me happy birthday. It wasn’t just a dinner but a culinary experience. The A5 Wagu Steak was dry aged, succulent and delicious. The presentation of the appetizer was gorgeous. Everything we had was artfully presented, incredibly flavorful, and of the highest quality.
   

   Ember SteakResponded 7 days ago

   Hi Kimberly! Thank you so much for your kind words and for sharing your incredible experience with us! We're thrilled that Bryce's engaging service, expert menu knowledge, and thoughtful suggestions elevated your birthday celebration into a memorable culinary experience. It’s wonderful to hear how much you enjoyed the A5 Wagyu steak and the artful presentation of our dishes. We’ll be sure to share your lovely note with Bryce—he’ll be delighted to know he made your evening so special. On behalf of our entire team, thank you for celebrating with us, and we hope to welcome you back again soon! Happy birthday once more! Warm regards.
   

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9. H

   Henrique

   San Francisco

   1 review

   5.0

   1 review

   Dined on 3 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I came here for our honeymoon. We were regular patrons of The Village Bistro, and were so excited to try Ember Steak. It did not disappoint. The reservation process was so easy, the remodel looked beautiful, and the service we received from Bryce, our server, and all the hosts and bussers, was truly exceptional. They were all so friendly and polite, and made our honeymoon extra special. The food was so delicious, from the appetizers and cocktails, to the entrees and dessert. I cannot recommend Ember Steak highly enough, it surpassed all of our expectations and we will definitely be coming back very soon to try more of the menu!
   

   Ember SteakResponded 7 days ago

   Hi Henrique! Thank you so much for your wonderful review! We’re truly honored that you chose Ember Steak to celebrate such a special occasion as your honeymoon. It’s heartwarming to hear that everything from the reservation process and our new concept exceeded your expectations. Bryce and the rest of our team will be thrilled to know they helped make your visit so memorable. We can’t wait to welcome you back soon and help you explore even more of our menu. Congratulations again on your honeymoon and thank you for making us part of your celebration! Warm regards.
   

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10. L

    Lsac

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 28 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was delicious! I recommend the 30-year LArmanfnac and peppercorn sauce. Do not get the Parker House Rolls - they're Meh :(
    

    Ember SteakResponded on 3 November 2024

    Hi Lsac! Thank you for the feedback! We're thrilled you enjoyed the food, especially the 30-year Armagnac and peppercorn sauce—it’s a great choice! We’re sorry the Parker House Rolls didn’t hit the mark for you and appreciate the insight. We look forward to welcoming you back for more delicious dishes soon! Warm regards.
    

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