Ember & Rye

Review summary

1. L

   Linda

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 1

   I was excited to try this place, but when we were sat in the main room, I was displeased at how loud and difficult it was to hear each other talking. Several screaming kids top with probably the one of worst waiters I’ve ever had. Food was pretty good but very expensive. $600 for 4 people. We asked if we can have some more bread and his reply was, I’ll have to charge you for it $3 for each piece. I was blown away at a $600 bill and the guy has the audacity to say I need to charge you three dollars for each slice of bread. It’s not the money at all. It’s the principal. If you want to be a five star restaurant, then act like one and don’t charge your customers for a slice of bread! And hire waiters who have good services industry attitudes. 
   

   Is this helpful?

   Report
2. K

   Kristal

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service was the standouts by far. Our server made food suggestions that were top notch, it was a bit noisier than expected but there were quite a few larger parties given the holiday. We will certainly be back
   

   Ember & RyeResponded 2 days ago

   Good evening Kristal, We're thrilled to hear that you enjoyed your experience at Ember & Rye! It's wonderful to know that our food and service stood out as highlights for you. We're sorry if the noise level was a bit higher than expected, but we're glad it didn't detract from your overall experience. We appreciate your feedback and look forward to welcoming you back soon for another memorable evening. Best, Ember & Rye Management Team
   

   Is this helpful?

   Report
3. T

   Terresa

   VIP

   San Diego

   11 reviews

   3.0

   11 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I mainly wanted to eat the crab claws. People had plates overflowing with eaten crab claws and they ran out. At 1:45 there were zero. Very disappointed. They rarely came by our table to pick up used plates and brought us tepid coffee and never came to offer us refills. I don’t understand why they add on 22% gratuity automatically. I worked in the hospitality industry for 15+ years and worked for my tips…didn’t just expect it.
   

   Ember & RyeResponded 2 days ago

   Good evening Terresa, Thank you for visiting us. We're truly sorry to hear about your experience at Ember & Rye. We understand your disappointment regarding the lack of service and the disappointment with our crab claws. We strive to provide the best dining experience for our guests and it's clear we fell short during your visit. We appreciate your feedback and will certainly address these issues with our team. We hope you'll give us another chance to show you the true E&R experience. Sincerely, Ember & Rye Management Team
   

   Is this helpful?

   Report
4. L

   Lota

   VIP

   San Diego

   28 reviews

   5.0

   28 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dining experience was exceptionally memorable . Food prepared & cooked to perfection; Service was top notch, thanks to our server Jeremiah, very attentive and professional ; ambiance , have a nice view and calm vibes. It was spectacular. Highly recommend this amazing restaurant.
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Ember & RyeResponded 2 days ago

   Good afternoon Lota, Thank you for visiting us! We're thrilled to hear that your dining experience at Ember & Rye was exceptional. It's wonderful to know that you found our food prepared and cooked to perfection, and that our service met your expectations. We're also glad you enjoyed the ambiance, our beautiful view, and found the overall experience memorable. Your recommendation means a lot to us. We look forward to welcoming you back soon. Best Regards, Ember & Rye Management Team
   

   Is this helpful?

   Report
5. F

   Frank

   VIP

   Los Angeles

   565 reviews

   5.0

   565 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From start to finish a well run restaurant. The hostess was friendly and our waiter was excellent. The food was exceptional with lots of flavor. It was also a very busy Christmas Eve dinner slot. Thank you! PS. Put some lights in the parking area since there’s no valet because it was very dark walking to the restaurant.
   

   Ember & RyeResponded 2 days ago

   Good evening Frank, We're thrilled to hear that you had a great experience at Ember & Rye! It's wonderful to know that our team made your visit a memorable one. We're glad that you enjoyed our food and found it to be exceptional in flavor. We're also pleased that you appreciated our team's service. We're sorry for the inconvenience you faced in regards to the parking area. Your feedback is greatly appreciated, and we'll certainly take it into consideration. We look forward to serving you again soon. Best regards, Ember & Rye Management Team
   

   Is this helpful?

   Report
6. R

   Robert

   VIP

   San Diego

   40 reviews

   5.0

   40 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a fabulous evening! Food, service, and ambiance all together made our family’s Christmas Eve truly memorable!
   

   Ember & RyeResponded 2 days ago

   Good evening Robert, Thank you so much for your glowing review! We're thrilled to hear that you and your family had a fantastic evening at Ember & Rye. It's wonderful to know that our food, service, and ambiance all contributed to your memorable Christmas Eve. We strive to make every visit to our restaurant a memorable one, and your feedback is a testament to our efforts. We look forward to welcoming you back for many more memorable experiences! Best wishes, Ember & Rye Management Team
   

   Is this helpful?

   Report
7. A

   Amanda

   VIP

   Los Angeles

   9 reviews

   3.0

   9 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   My biggest gripe is there is no lighting in the parking lot… pitch black and so dangerous! No valet option! Food was marginal… way over priced! Get the cola cake for dessert!
   

   Ember & RyeResponded 2 days ago

   Good evening Amanda, We're sorry to hear that the lighting in our parking lot was not up to your expectations. We understand your concern about the darkness and appreciate your feedback. We strive to provide a safe environment for our guests and your comments will help us improve. We're glad to hear that you enjoyed our desserts and service. We hope you'll give us another chance to serve you better in the future. Best, Ember & Rye Management Team
   

   Is this helpful?

   Report
8. t

   tom

   San Diego

   14 reviews

   5.0

   14 reviews

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jenna was great. We enjoyed the restaurant and the food was delicious!
   

   Ember & RyeResponded 2 days ago

   Good evening Tom, Thank you so much for your kind words. We're thrilled to hear that you enjoyed your dining experience at Ember & Rye. It's wonderful to know that our food met your expectations and that you appreciated our service. We always strive to provide a great experience for our guests and your feedback lets us know we're on the right track. We look forward to welcoming you back soon! Best, Ember & Rye Management Team
   

   Is this helpful?

   Report
9. C

   Cherimarie

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great choice for a company dinner holiday celebration.
   

   Ember & RyeResponded 2 days ago

   Good evening Cherimarie, Thank you for visiting us! We're thrilled to hear that you and your company holiday celebration at Ember & Rye was a success. It's wonderful to know that you enjoyed our diverse menu and found it to your liking. We strive to provide great value and service to all our guests. We appreciate your feedback and look forward to welcoming you back for more celebrations! Best Regards, Ember & Rye Management Team
   

   Is this helpful?

   Report
10. J

    Judi

    VIP

    San Diego

    71 reviews

    5.0

    71 reviews

    Dined on 17 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The spiced tuna sandwich was delicious. The salmon added to the chopped wedge salad was also wonderful. The service is attentive.
    

    Ember & RyeResponded 2 days ago

    Good evening Judi, Thanks for the review! We're thrilled to hear that you enjoyed our spiced tuna sandwich and chopped wedge salad. It's great to know that our attentive service also added to your experience. We strive to provide our guests with the best dining experience possible, and your feedback is a testament to that. We look forward to serving you again soon! Best Regards, Ember & Rye Management Team
    

    Is this helpful?

    Report