Ember & Rye

Review summary

1. R

   Rob

   Toronto

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was absolutely delicious and the ambience is so peaceful!
   

   Ember & RyeResponded today

   Good morning Rob, We're thrilled to hear that you enjoyed your dining experience at Ember & Rye! It's wonderful to know that our food met your expectations and that the ambience added to your peace of mind. We always strive to provide a peaceful atmosphere for our guests. Your kind words mean a lot to us. We look forward to welcoming you back soon. Best, Ember & Rye Management Team
   

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2. M

   Milena

   Chicago

   27 reviews

   vip
   5.0

   27 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dining experience. The service from start to finish was first rate. We came for our anniversary and had a wonderful meal. The shrimp cocktail had the largest tiger prawns I’ve ever seen. Beautifully cooked boneless ribeye and an extensive wine collection.
   

   Ember & RyeResponded today

   Good morning Milena, Thank you so much for choosing Ember & Rye to celebrate your special day! We're happy to hear that you had a wonderful dining experience from start to finish. It's great to know that you enjoyed our shrimp cocktail, boneless ribeye, and our extensive wine collection. We always strive to provide excellent service and delicious meals, so your feedback means a lot to us. We look forward to welcoming you back for more memorable experiences! Best, Ember & Rye Management Team
   

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3. K

   Katherine

   Los Angeles

   15 reviews

   vip
   4.0

   15 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The service was great and food was tasty, but the noise level was really loud throughout the restaurant and several nearby tables were oblivious to the fact that they were disrupting everyone else’s dinner.
   

   Ember & RyeResponded 4 days ago

   Thanks for visiting us, Katherine. We're thrilled to hear that you enjoyed our service and food at Ember & Rye. However, we're sorry to hear that the noise level was a bit too high for your comfort. We always aim to create a comfortable atmosphere for all our guests, and we appreciate your feedback on this matter. We hope to welcome you back soon for a quieter dining experience. -Best regards, The Management Team at Ember & Rye
   

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4. P

   Patrick

   San Francisco

   12 reviews

   5.0

   12 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We entertained dear friends at Ember & Rye for dinner. You can never go wrong when dining at this fantastic restaurant. Although it is primarily a high end steakhouse, their dining options cover everything from chicken to fish to veal and pasta. Guests can enjoy superbly prepared gourmet dishes or just order one of the best burgers in town. The service is always exceptionally friendly and professional. I highly recommend Ember & Rye for a date night or a special occasion.
   

   Ember & RyeResponded 6 days ago

   Thanks for the feedback, Patrick! We're thrilled to hear that you and your friends had a fantastic dining experience at Ember & Rye. It's great to know that our range of dishes covers everything from chicken to fish to veal, and that you enjoyed our gourmet dishes. We're also glad to hear that our service met your expectations. We strive to make every visit a special occasion for our guests. We look forward to welcoming you and your friends back for another memorable experience. Best, The Management Team
   

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5. l

   linda

   San Diego

   5 reviews

   5.0

   5 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The setting on the patio was beautiful and peaceful. The service was wonderful. Chris was our waiter and he was perfect.
   

   Ember & RyeResponded 6 days ago

   Thanks for visiting us, Linda! We're thrilled to hear that you enjoyed the peaceful ambiance and service at Ember & Rye. It's always wonderful to know that our team was able to provide you with a wonderful dining experience. We appreciate your kind words and high ratings. We look forward to welcoming you back soon for another wonderful experience. Best, The Management Team
   

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6. A

   Alison

   New York City

   1 review

   5.0

   1 review

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best food. Unexpectedly got to meet chef Blais who was beyond delightful. The food and chef did not disappoint.
   

   Ember & RyeResponded 6 days ago

   Thanks for the review, Alison! We're thrilled to hear that you enjoyed our food and had the pleasure of meeting our chef. We strive to provide the best dining experience possible, and your words affirm that our efforts are paying off. We look forward to welcoming you back to Ember & Rye soon. -The Management Team
   

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7. D

   Dennis

   Central Coast

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience. All the dishes were great, service impeccable. Met Chef Blaise. Back waiters Daniel and all other staff were superb. Sous chef Gerald came out with the steak and was awesome. Primary server Mathew did a fantastic job. 5 stars will definitely come back.
   

   Ember & RyeResponded 6 days ago

   Hi Dennis, We're overjoyed to hear about your wonderful experience at Ember & Rye! It's fantastic to know that you enjoyed our dishes and found our service to be impeccable. We're glad that our sous chef and server were able to enhance your experience with their skills. Your kind words mean a lot to us, and we can't wait to welcome you back for another 5-star experience. Best Regards, -The Management Team
   

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8. D

   David

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The proteins are all delicious, of course, but don’t miss out on the corn crème brûlée or the potato puree with whipped Boursin! Ambience and service are both great. Chef Blais happened to be there! He went around chatting with all the guests, and we had a lovely conversation. They say he visits about once a month, so shoot your shot!
   

   Ember & RyeResponded 6 days ago

   Hi David, We're thrilled to hear that you enjoyed your experience at Ember & Rye! It's great to know that our protein options, especially the corn crème brûlée and potato puree with boursin, stood out to you. We're also glad that you appreciated our ambiance and service. We're delighted that Chef Blais stopped by and chatted with you. Your kind words mean a lot to us. We look forward to welcoming you back soon! Best, -The Management Team
   

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9. K

   Keri

   San Diego

   3 reviews

   vip
   2.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   The waiter was in a hurry and I feel rushed our experience. The food was ok. Not worth the money in my opinion.
   

   Ember & RyeResponded 6 days ago

   Hello Keri, Thank you so much for taking your time to provide us with your valuable feedback. We're truly sorry to hear that your experience at Ember & Rye didn't meet your expectations. We always aim to provide a relaxed and enjoyable dining experience, and we regret that we fell short this time. We have reviewed your note with our service team to ensure that we are making sure every guest's experience is personalized and authentic. We would love to connect with you personally to apologize and invite you back so that we can show you this was a one-off experience and not our standard service. We will send you a private note with our contact information should you choose to give us another chance. Best regards, The Management Team at Ember & Rye
   

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10. R

    Robyn

    Las Vegas

    1 review

    3.0

    1 review

    Dined on 10 November 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Our dining experience at this restaurant was disappointing. Despite having a reservation for 6:45 PM through Open Table, we were informed upon arrival that our table was oversold and wouldn’t be ready for another 20-30 minutes. The only immediate option was outdoor seating, which was not appealing to me because of the cold weather. We opted to wait at the bar, which was beautifully designed and offered excellent drinks. However, dinner was less impressive. We were repeatedly interrupted by servers trying to deliver dishes that weren’t ours, which detracted from our enjoyment of the meal and conversation. Although our server was very knowledgeable and professional, the overall service experience was lacking. The lobster croquette appetizers and the main courses of steak and salmon were delicious, complemented by a good selection of wines. However, the potatoes were overly salty and the mushrooms too rich. The area where we were eventually seated lacked ambiance, featuring overly bright lighting and a disconnected feel from the main dining room. Ironically, the bar area where we waited had a much more inviting atmosphere. Overall, while the food had its high points, the mix-up with our reservation and the setting issues left us disappointed.
    

    Ember & RyeResponded 6 days ago

    Thank you, Robyn, for visiting us at Ember & Rye. We're sorry to hear about your experience and understand your frustration regarding the reservation and the delay. We strive to provide a welcoming atmosphere and prompt service, and it's clear we fell short during your visit. We're glad you enjoyed the lobster croquette appetizers and the main courses, but we understand that the overall dining experience was lacking. Your feedback is valuable and will be taken into consideration as we continuously strive to improve. We hope you'll give us another chance to provide a better experience. Best regards, -Ember & Rye Management Team
    

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