Ella’s by Christian Petroni

Review summary

1. J

   John

   Orlando

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   The bartender was great. The hostess asked us to wait at the bar for 10 minutes, then forgot about us. I had to remind her we were past our reservation. The server was quick to start, but then drinks took 15 minutes. I can only assume she forgot as we watched them sitting on the bar for over 10 minutes. Three out of four dishes were decent. While I was talked into the finest dish (veal). It was horribly over cooked, had no flavor, and impossible to eat. After everyone else at the table finished eating. The manager finally stopped by and asked if I wanted another....He did apologize and removed it from my check. I don't recommend this place.
   

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2. J

   Jim

   Dallas

   19 reviews

   vip
   5.0

   19 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place. And great food. Service was fast and friendly
   

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3. B

   Brandon

   Little Rock

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The restaurant was elegant and clean. For an Italian restaurant I felt the menu was limited in variety. The food was good not great. The entrees lacked flavor, both dishes we ordered were somewhat bland, they had spice but just not a lot of flavor in our opinion. The service was really good. In my opinion, it was pretty standard food for what you would expect to receive from a hotel restaurant.
   

   Ella’s by Christian PetroniResponded 1 day ago

   Hi Brandon, It is terrific to hear that you found our restaurant elegant and enjoyed our service, but we also wanted you to enjoy unforgettable flavors. We sincerely apologize for missing the mark and leaving you with an uneven impression. Please trust that it's important to us that every dish we serve is a hit, and we appreciate your feedback. We never want our guests to leave having an uneven dining experience. We know second chances are a gift, and we hope to have you join us again so we may restore your faith in our food. Warm regards, The Ella's by Christian Petroni Team
   

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4. C

   Christy

   Atlanta Metro

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Service was lacking and the food was just mediocre.
   

   Ella’s by Christian PetroniResponded 1 day ago

   Dear Christy, Thank you for sharing your feedback about your recent visit to Ella's by Christian Petroni. We sincerely apologize for the unintentional shortcomings and disappointments you experienced. Every visit to our restaurant should be exceptional; rest assured that your feedback is well received and will be shared with our team. We hope you will consider giving us another chance to provide a more enjoyable dining experience. Warm regards, The Ella’s by Christian Petroni Team
   

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5. G

   Gabriela

   Nashville

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Bland, overpriced food. Rude, arrogant manager. I won’t be back. I’m so disappointed this was the place I chose for my birthday dinner.
   

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6. P

   Paul

   Toronto

   14 reviews

   4.0

   14 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   First time in Nashville….Very nice decor and great feel to the place. Bar area was quite noisy and busy, just like a bar should be. Great service, attentive staff. Food was good, not great, Especially given the prices!!
   

   Ella’s by Christian PetroniResponded 4 days ago

   Welcome to Nashville! Thank you for being our guest and for sharing your review, Paul. We are delighted to hear that you enjoyed the decor and overall atmosphere of Ella’s by Christian Petroni. We appreciate your honest feedback regarding the noise level in our bar area and the quality of our food. We're also glad to know you had a great experience with our service. It was our pleasure to host you, and we hope you will join us again the next time you are in town. Warm regards, The Ella’s by Christian Petroni Team
   

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7. K

   Kellie

   Tampa

   9 reviews

   vip
   1.0

   9 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Way over priced. We waited over 40 min for food (2 salads, burger and pasta) and only 2 other tables in restaurant. Unacceptable. Service almost non existent no explanation on delay. Ordered chicken for salad and it was served on the bone and dry. Tons of restaurants in DT and will not be giving you our business again. Shame as it was a holiday lunch for our vendors.
   

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8. m

   manny

   Miami

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Would recommend meatballs and mozzarella sticks, they’re amazing!!! The pizza is definitely a skip though…
   

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9. H

   Honora

   Greater Boston

   2 reviews

   3.0

   2 reviews

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Our server Matt was wonderful!!! We had made reservations which required a credit card and if you cancelled 1 day prior you would be charged 25.00 pp. I hadn’t read too many reviews but a few hours before our reservation I started reading them and by then it was too late to cancel. We decided to ordered the 3 appetizers with the better reviews: the mozzarella, shrimp and meatballs which came out all at the same time..The shrimp was luke warm lacking salt. The meatballs hot were good. The mozzarella was the best and had the best cheese pull. The 8 hr ragu was initially good but in the end it was too much having the mozarella, meatballs and chicken parm with the same thick & heavy ragu which needed more sweetness. Even though the reviews for the chicken parm weren’t great, we wanted to give it a shot. We really wanted to enjoy the chicken parm, however, like the other reviews the chicken was not crispy because it was drenched in the ragu. The pasta was homemade but that sauce was so overpowering. We took the first few bites of the chicken parm and it was soggy…we didn’t finish the rest or take it home. Matt was very attentive and we did not complain to him about the food. Unfortunately, we won’t be back unless we wanted just the mozzarella sticks.
   

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   Ella’s by Christian PetroniResponded 6 days ago

   Dear Honora, We very much appreciate you bringing your Ella's by Christian Petroni experience to our attention. Please trust that what you have described is not the type of visit we wanted for you, and we deeply apologize. We've gone ahead and reached out to you privately, and we hope to hear from you soon. With warmest regards, The Ella's by Christian Petroni Team
   

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10. OT

    OpenTable Diner

    Alabama

    2 reviews

    5.0

    2 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We got there a bit early for our reservation so we had a drink at the bar. Then about 10 minutes later we were shown to our seats and had a delicious dinner. Definitely suggest the mozzarella sticks for an appetizer.
    

    Ella’s by Christian PetroniResponded 6 days ago

    Thank you so much for being our guest and sharing your experience! We are happy to know you enjoyed your visit. We hope to see you again soon and wish you a lovely holiday season. All the best, The Ella’s by Christian Petroni Restaurant Team
    

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