Elia

Review summary

1. R

   Rocio

   Miami

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible, we waited 2 hours to get a table, with reservation. The poor girl at the door didn't know what to do and the manager completely irresponsible never showed up to talk to all the people waiting for a table for hours. When we finally got the table the waitress didn't know what she was doing, more than half an hour to get the food, and when we finally did it wasn't what we ordered, no one told us they run out of certain things, and it was burnt, i ordered filet mignon, my friend oreder salmon they were both burnt, my mom order the chicken, it was cold, my friend's mom order pasta and it was not good at all. I ordered a simple soda, supposedly coca cola, it was a fountain coca cola and it was pure water. Horrible, horrible, horrible. A place I'll never go back, it was my birthday and new years eve, they ruined everything!! Don't go to Elia, it's they have a very bad customer service. HORRIBLE
   

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2. a

   arnaldo

   VIP

   Orlando

   18 reviews

   1.0

   18 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation for the New Year’s Eve experience at 10:30 and they charge me $50 but they never comply with our reservation because they didn’t have tables available. It was a complete disaster and very disappointing.
   

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3. D

   David

   Miami

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Elia Restaurant delivered the worst dining experience imaginable on New Year’s Eve, completely ruining our night. Despite arriving on time, we waited over an hour to be seated, only to be split up as a family of 10 in what is supposed to be an upscale establishment. The service was beyond atrocious—our food never arrived, and what little did come consisted of one sad salad, a meager portion of meatballs, three cheap dispenser sodas, and a bottle of wine that was absurdly overpriced, all while being charged an outrageous amount. To top it off, they initially refused to deduct the deposit already taken from my card. Their so-called resolution? A pathetic discount that was a slap in the face after such an appalling experience. This restaurant is destined for failure with such incompetence, arrogance, and complete disregard for its customers. Save your time, money, and dignity—stay far away from this disaster of a place.
   

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4. J

   Jorge

   VIP

   Miami

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Not a good service. The place is very nice but lacks of professional service. The food is standard
   

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5. y

   yesenia

   VIP

   Miami

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   El lugar muy acogedor, nos atendió Santiago súper atento y servicial. El ambiente divino y muy lindo regresamos 100% . Gracias!
   

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   EliaResponded 2 days ago

   ¡Muchas gracias por tu excelente reseña, Yesenia! Gracias por tus amables palabras, y esperamos verte pronto. Saludos cordiales, Elia on the River
   

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6. K

   Kenneth

   Miami

   41 reviews

   5.0

   41 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, the service, and the ambiance is excellent. The decor is first class. We had an great evening of fine dining.
   

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7. L

   Leydi

   VIP

   Miami

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing, we shared the burger, greek salad and the caramelized pear and truffle pizza which was to die for. The deserts, we had the tiramisu and the pistachio bliss, Amazing!! The drinks were alright, they could have been a little stronger for my taste. Our server was very attentive and gave us great recommendations.
   

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   EliaResponded 2 days ago

   Thank you so much for your kind review, Leydi! We appreciate your feedback on the drinks, and we’ll certainly take it into consideration. We look forward to welcoming you back for another great experience! Best regards, Elia on the River
   

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8. D

   Diana

   Miami

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me encantó el lugar, la comida, música en vivo, súper recomendado
   

   EliaResponded 2 days ago

   ¡Muchas gracias por tu excelente reseña, Yesenia! Nos alegra saber que disfrutaste del ambiente acogedor y de la atención de Santiago. ¡Será un placer recibirte nuevamente! Gracias por tus amables palabras, y esperamos verte pronto. Saludos cordiales, Elia on the River
   

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9. E

   Erik

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food (calamari was probably one of the best I’ve had). Wine was 👍🏽
   

   EliaResponded 2 days ago

   Thank you for the amazing review Erik. We hope to host you very soon again. Kind regards, Elia on the River
   

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10. B

    Belen

    VIP

    New York City

    23 reviews

    2.0

    23 reviews

    Dined on 24 December 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    Service has deteriorated since last time I came here. Our server had a bad attitude. It just wasn’t the dining experience we were looking for.
    

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