Elephant & Castle – The Mayson

Review summary

1. D

   Dermot

   New York City

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Good quality has fallen off a cliff. The famous wings were meagre, expensive and more sinew than meat. Even the chips weee bad. Tiny portion and all of them broken. Staff ignored us all night. Eventually someone asked if we wanted another drink… yes, I did want one a half hour ago when I finished my first…
   

   Is this helpful?

   Report
2. J

   Jonathan

   Dublin

   4 reviews

   5.0

   4 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haven't been to an Elephant & Castle in ages and it was great to be reminded exactly how good the offering is. Pity they don't still do omelettes, though.
   

   Elephant & Castle – The MaysonResponded on 10 December 2024

   Hi Jonathan, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

   Is this helpful?

   Report
3. N

   Niamh

   Dublin

   1 review

   4.0

   1 review

   Dined on 9 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Amazing service, very attentive and helpful staff!
   

   Is this helpful?

   Report
4. S

   Sharon

   Dublin

   1 review

   5.0

   1 review

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Wings were fab as always as was rhw burger
   

   Elephant & Castle – The MaysonResponded on 10 December 2024

   Hi Sharon, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

   Is this helpful?

   Report
5. J

   Janette

   Dublin

   1 review

   3.0

   1 review

   Dined on 3 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Ok chicken wings dry not enough sauce - chips not crisp and salad floppy
   

   Elephant & Castle – The MaysonResponded on 10 December 2024

   Hi Janette, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

   Is this helpful?

   Report
6. P

   Paul

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined on 2 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great wings and burger before 3 arena gig. Good service and friendly staff
   

   Elephant & Castle – The MaysonResponded on 3 December 2024

   Hi Paul, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

   Is this helpful?

   Report
7. D

   Dave

   Dublin

   3 reviews

   5.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent as always , never disappoints We have been going here for years
   

   Elephant & Castle – The MaysonResponded on 3 December 2024

   Hi Dave, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

   Is this helpful?

   Report
8. O

   Orlaith

   Leinster

   2 reviews

   4.0

   2 reviews

   Dined on 15 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service was slow however we mentioned it and had a glass of wine on the house
   

   Elephant & Castle – The MaysonResponded on 17 November 2024

   Hi Orlaith, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
   

   Is this helpful?

   Report
9. A

   Alison

   Kent

   1 review

   5.0

   1 review

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dinner last night before attending a concert. It was also a celebration for my mother’s 70th birthday. We had a lovely night. I had requested a candle for dessert for my mother and the staff brought it out and sang to her. Overall fantastic evening. Thank you.
   

   Elephant & Castle – The MaysonResponded on 15 November 2024

   Hi Alison, Thank you for the 5 stars review, We're delighted that you enjoyed your dining experience with us. Looking forward to welcoming you again soon. Have a lovely day, The Elephant & Castle Team
   

   Is this helpful?

   Report
10. p

    paul

    London

    8 reviews

    3.0

    8 reviews

    Dined on 31 October 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Totally fine.. good wings which they are famous for. Over priced burgers
    

    Elephant & Castle – The MaysonResponded on 2 November 2024

    Hi Paul, Thanks for letting us know about your visit. We're disappointed to read you didn't receive our usual 5 stars dining experience. Your honest feedback have been shared during our team briefing. We hope this one time occasion won't stop you visiting again and that you'll give us another chance. Warm regards, The Elephant & Castle Team
    

    Is this helpful?

    Report