Eldr + Rime

Review summary

1. T

   Thomas

   VIP

   Milwaukee

   76 reviews

   4.0

   76 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Eldr-Rime is a very nice hotel restaurant. It tends to be quiet on the weekends, probably because the hotel isn't full. The food is very good and well-prepared. The service is very good, also. We were seated next to the service/utensils counter and it was pretty noisy, only because of the need for servers to get their napkins, utensils, and such. Overall, a good restaurant!
   

   Is this helpful?

   Report
2. B

   Brian

   VIP

   Milwaukee

   107 reviews

   5.0

   107 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic place, as always. Can't beat the cinnamon roll during brunch - WOW.
   

   Eldr + RimeResponded 4 days ago

   Dear Brian, Thank you for your kind review and recommendation! It is excellent to hear that you enjoyed our food. Those cinnamon rolls are the best! Come back and see us soon for another great meal. Best, Michael Laughran Director of Food & Beverage
   

   Is this helpful?

   Report
3. S

   Sandra

   Chicago

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The brunch and the Mimosas and Bloody Mary’s were great. The Ahi Tuna Tartare and Shrimp Cocktails were excellent and our server was pleasant and attentive.
   

   Eldr + RimeResponded 6 days ago

   Dear Sandra, I'm glad that our warm and attentive staff, top-tier cocktails, and quality food made for a great experience. We value your compliments and look forward to sharing them with our team. Do visit us again soon. Best, Michael Laughran Director of Food & Beverage
   

   Is this helpful?

   Report
4. n

   natalie

   VIP

   Milwaukee

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Sat for 25 minutes before someone came to our table. We had to ask if we could get served. Once we got someone it was all good. Thank you, Just couldn’t give more than 3 stars, let’s just say the food and service was ok.
   

   Eldr + RimeResponded 6 days ago

   Dear natalie, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Michael Laughran Director of Food & Beverage
   

   Is this helpful?

   Report
5. B

   Brad

   VIP

   Milwaukee

   5 reviews

   3.0

   5 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Okay food. Typical hotel food and fare. Over priced for the quality.
   

   Eldr + RimeResponded on 16 December 2024

   Dear Brad, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Michael Laughran Director of Food & Beverage
   

   Is this helpful?

   Report
6. M

   Michael

   Milwaukee

   24 reviews

   5.0

   24 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Dave did it again! Great presentation and the flavor is amazing!
   

   Eldr + RimeResponded on 16 December 2024

   Dear Michael, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, Michael Laughran Director of Food & Beverage
   

   Is this helpful?

   Report
7. S

   Susan

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, attentive service, and comfortable and attractive restaurant. Try it!
   

   Eldr + RimeResponded on 10 December 2024

   Dear Susan, Thank you for the kind review! It is so nice to hear that you loved your time with us. I am so happy that our food, service, and atmosphere combined for an incredible experience. Your feedback means the world to us. Come back and see us again soon! Best, Michael Laughran Director of Food & Beverage
   

   Is this helpful?

   Report
8. K

   Karen

   VIP

   Milwaukee

   135 reviews

   5.0

   135 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow the Holiday brunch specials are amazing want to keep coming back
   

   • 

   Eldr + RimeResponded on 9 December 2024

   Dear Karen, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Michael Laughran Director of Food & Beverage
   

   Is this helpful?

   Report
9. H

   Heidi

   Chicago

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food, stellar service. Ambiance was lovely, there was live music in the bar area (Friday night) but not too loud. Excited to go again!
   

   Eldr + RimeResponded on 8 December 2024

   Dear Heidi, That is what we love to hear! I'm thrilled that you were pleased with our hospitality, food, and ambiance. We strive to provide an incredible overall experience, and it is marvelous that you feel like we succeeded. Thank you for your business and encouraging words. It was our pleasure to host you, and we would love to serve you again soon! Best, Michael Laughran Director of Food & Beverage
   

   Is this helpful?

   Report
10. T

    Travis

    Milwaukee

    1 review

    3.0

    1 review

    Dined on 6 December 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 5

    The restaurant is beautiful and the food was good. But our waiter Juan was very unattentive and seemed bored at his job. Our steak knife was so dull we had to use a butter knife to cut it and I had no water and ended up getting up myself to get my own water....if Juan would have come back to check on us a bit more maybe he could have seen that. Also, you can see into the kitchen and my husband's burger came out WAY earlier than the rest of the food and I watched it sit under the heater for probably 10minutes. The overall food was good and it looked like all the other servers were very attentive and cheerful. So I would give it another chance 👍
    

    • 

    Eldr + RimeResponded on 7 December 2024

    Dear Travis, I apologize sincerely for the lapse in service you experienced. We take pride in offering quality hospitality and clearly missed the mark for your visit. This is not the norm for our restaurant, and we will be discussing it with our entire staff. We greatly appreciate your feedback, as it helps us to become a better restaurant. Again, I'm truly sorry. We hope you will make a return visit so we can offer you the excellent dining experience you deserve. Sincerely, Michael Laughran Director of Food & Beverage
    

    Is this helpful?

    Report