East Side Mario's- Waterloo

Review summary

1. E

   Elaine

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No wait for table. Waitress was fantastic. Came to take order quickly, kept the bread coming. And checked in at appropriate time to see how things were and the d we needed anything
   

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2. P

   Paul

   Toronto

   1 review

   5.0

   1 review

   Dined on 17 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My waitress was polite, courteous and professional. She went above and beyond my expectations.
   

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3. M

   Mika-Lynn

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined on 30 September 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great, portions are large and for a fair price. Only negative comment is to this visit in particular, there was an absurd amount of fruit flies at the table for the entire meal
   

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4. M

   Mark

   VIP

   Toronto

   22 reviews

   4.0

   22 reviews

   Dined on 29 September 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We liked it. Tried the ravioli soup. It was good but like the tomato soup more Walt staff was food. Saw our favoured waiter  Emily but did not serve us. Food was good brought home leftovers fun time
   

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5. K

   Katie

   Toronto

   1 review

   3.0

   1 review

   Dined on 24 September 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Booked a table so we wouldn't have to wait but we're still made to. Not long but given when we were seated, there were 5 other tables in our area available, seemed unnecessary. My husband started with the ravioli soup which he said was delicious but when served, the server's bandaged thumb was in it while she held the bowl. Not sure why a serving tray wasn't used. He also had the chicken linguine and he said the chicken was chewy and rubbery, like it was those frozen grilled chicken strips. The rest of the diah was good he said and the maugrooms were frsh and tasty. I had the sampler plate of parm, fettuccine and lasagna. The piece was lasagna was really small -to the point where I almost said to the server that I thought it included lasagna. The parm had hardly any cheese or sauce on the parm and was on the dry side. Fettuccine was excellent, cooked perfectly. I'll definitely order that again on its own. Overall, the sampler portions were small given the price, in my opinion. Drinks from the bar took a whole to come but server came over to let us know that the bar was really busy and apologized. Appreciate the communication with us. Overall experience was disappointing and not worth the money spent. I'd rather stay home and cook the dishes myself.
   

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6. h

   heidi

   Los Angeles

   7 reviews

   2.0

   7 reviews

   Dined on 26 August 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Everything is fried. Nothing you'd find in Italy. Poor quality. I think they're in business because the price matches the quality.
   

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7. E

   Eva

   Toronto

   1 review

   2.0

   1 review

   Dined on 20 August 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Very disappointed: the worst pizza I ever had + the Ceasar salad was smothered in the dressing and the salad leaves were soggy
   

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8. S

   Sharon

   Toronto

   1 review

   5.0

   1 review

   Dined on 20 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Group of 6 gals for lunch. We all had the soup, salad, bread special. Everyone very happy with the meal. Our server (Kailie?) was awesome.
   

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9. K

   KIM

   Toronto

   1 review

   3.0

   1 review

   Dined on 18 August 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Rough evening all around. Chalk it up to a bad weather day!
   

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10. S

    Shannon

    Toronto

    1 review

    2.0

    1 review

    Dined on 5 August 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1

    Service was slow. They served my wine in a dirty glass, the starters came at random times for our group. They didn’t have any non-alcoholic beer which is quite common for people to ask for nowadays. I had noted that it was a birthday dinner upon booking and we still had to ask for the extra celebration because our request was missed. Pricing also does not match the quality of food. $24 for a very bland chicken Alfredo dish and my husbands calzone was 50% crust barely any filling. Definitely not my first choice, but the birthday girl wanted ESM. Won’t be back anytime soon.
    

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