Earls Kitchen + Bar - Station Square

Review summary

1. C

   Cindy

   Las Vegas

   19 reviews

   5.0

   19 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very enjoyable lunch. Love the Santa Fe Chicken Salad.
   

   Earls Kitchen + Bar - Station SquareResponded 1 day ago

   Thank you for taking the time to review your experience, I'm so thrilled to hear you had an amazing time with us. We look forward to having you join us again soon! Ayla Rowe - Guest Experience Manager
   

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2. S

   Shawn

   Vancouver

   17 reviews

   4.0

   17 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Too bad no more brunch on holidays this year 😔, was still a great experience though
   

   • 

   Earls Kitchen + Bar - Station SquareResponded 1 day ago

   Hi Shawn! Thank you for taking the time to review your experience! We continue to offer brunch on holidays; we'd love to host you for New Year's Day Brunch! If there was anything else we could have done to make your experience, please let us know at dan.ho@earls.ca Cheers, Dan Ho Lounge Manager
   

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3. P

   Paul

   VIP

   Vancouver

   25 reviews

   5.0

   25 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a family Christmas get together. Aiden and Ivan created a fantastic experience for all of us. Their service was impeccable. Thanks to them, the bartenders, and the kitchen staff for a great evening! 
   

   Earls Kitchen + Bar - Station SquareResponded 3 days ago

   Hi Paul, Thank you for taking the time to review your experience, I'm so thrilled to hear you had an amazing time with us. It is always a pleasure seeing you and your family here and we truly appreciate your continued support! We look forward to having you join us again soon! Ayla Rowe - Guest Experience Manager
   

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4. R

   Ricardo

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great experience from start to finish, the food, drinks, service and prices are highly recommended. We will return soon
   

   Earls Kitchen + Bar - Station SquareResponded 4 days ago

   Thank you for taking the time to review your experience, I'm so thrilled to hear you had an amazing time with us. We look forward to having you join us again soon! Ayla Rowe - Guest Experience Manager
   

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5. D

   Dylan Ricci

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Highly suggest getting the spinach dip. Make sure to reserve.
   

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6. w

   wilbert

   Vancouver

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We had to wait 20 minutes before a waiter saw us. It would have been nice to get some water to drink right away. Restaurant was not busy but we were refused a table to accommodate us ( there were 8 of us). I managed to book a large table online but the manager called me shortly after to cancel my booking 😞 I suggested 2 smaller tables beside each other, but when I got to the restaurant, there was lots of large tables available. The food was ok but the roast beef sliders had very little meat in it.
   

   Earls Kitchen + Bar - Station SquareResponded 7 days ago

   Hi Wilbert, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. I apologize for the poor experience you had with us last night. From the missed greet, to the failure to accommodate your table, the cancelled reservation, and the poor food quality, this is definitely not what we aim to deliver for our guests. I would love the chance to make it up to you. Please email me at dan.ho@earls.ca so that I may hear more about your experience, as well as arrange for a redemption experience for you. I'd like to invite you back to the restaurant and cover your bill so that we may demonstrate the level of service and hospitality that we are known for. Cheers, Dan Ho Lounge Manager
   

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7. RM

   RanjM

   VIP

   Vancouver

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our family of 4 went for a family bday dinner at Earls Station Square. We had a wonderful experience . Ivan was amazing and very attentive . Our water was poured and refilled , food came out on time and was delicious and perfect . Ivan ensured that all our requests were met and he was super friendly and nice…… Thanks to Jonathan and the team, Cedrick as well! You guys rock and can’t wait to be back!! Ivan your enthusiasm shows in the work you do. Keep it up!
   

   Earls Kitchen + Bar - Station SquareResponded 7 days ago

   Hi Ranj! Thank you so much for your positive review, I'm thrilled to hear that you had a great time with Cedric, Ivan, and Johnathan. We look forward to hosting you again soon! Cheers, Dan Ho Lounge Manager
   

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8. B

   Bill

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   We felt hurried to eat our meal and be gone. No one asked if we wanted a second drink. After the meal if we were interested in desert or coffee. Quickly removed our plates and bill had arrived before meal was finished. We come to this location regularly. This must be new policy ??
   

   Earls Kitchen + Bar - Station SquareResponded 7 days ago

   Hi Bill, My name is Dan Ho, I'm the Lounge Manager at Earls Station Square. I'm truly sorry that you were rushed during your meal. I can assure you that this is not our policy, and that I will be having the necessary follow up conversations with our team surrounding hospitality and elevated service. I would love the chance to make this up to you. Please email me at dan.ho@earls.ca so that we can arrange a redemption. Cheers, Dan Ho
   

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9. j

   john

   VIP

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined on 19 December 2024

   1. Overall 3
   2. Food 1
   3. Service 1
   4. Ambience 3

   The food is really bad. All sauces came from can nothing made in house. Service is terrible never see the servers around us
   

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10. P

    Paul

    VIP

    Vancouver

    25 reviews

    5.0

    25 reviews

    Dined on 17 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Daylon served us for the first time, and he was excellent. Ivan was assisting him, and he is always very very attentive, professional, and friendly.. Great drinks from the bartender, and fantastic steaks for all three of us! Thank you everyone!
    

    Earls Kitchen + Bar - Station SquareResponded 7 days ago

    Always great to host you, Paul. Thanks for dining with us! See you again soon! Dan
    

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