Earls Kitchen + Bar - Polo Park - Winnipeg

Review summary

1. K

   Katrina

   Manitoba

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Good was excellent, waitress wasn’t attentive at all. Never checked in to see how our food was, she came back to ask if anyone at the table needed refills and didn’t even ask me if I wanted something other than water. Would have been a 5 star rating if she had actually cared.
   

   Earls Kitchen + Bar - Polo Park - WinnipegResponded 4 days ago

   Thank you for sharing your experience, Katrina. While it’s great to hear you enjoyed the food, I’m sorry to learn the service didn’t match our expectations. Attentiveness is key to a positive dining experience, and it sounds like we missed the mark this time. Your feedback is valuable, and I’ll make sure it’s addressed to help us improve. I hope you’ll consider giving us another chance to provide the excellent service you deserve. Please reach out to me via email at Shyla.stevenson@earls.ca to discuss in detail your experience. -Shyla Stevenson, General Manager
   

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2. A

   Ace

   Manitoba

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   It was busy due to the Christmas craze but overall good.
   

   Earls Kitchen + Bar - Polo Park - WinnipegResponded 6 days ago

   Thank you for your feedback, Ace! Glad to hear you had a good experience despite the holiday rush. We hope to see you again soon for an even better visit! - Shyla Stevenson, General Manager
   

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3. K

   Karandeep

   Manitoba

   1 review

   5.0

   1 review

   Dined on 19 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   “Hands down, some of the best food I’ve had recently! They use the freshest ingredients and make sure each dish is done the right way. The Hunan chicken kung Pao was especially memorable. Must try!”
   

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   Earls Kitchen + Bar - Polo Park - WinnipegResponded 6 days ago

   Thank you for your amazing feedback, Karandeep! So glad you enjoyed the fresh ingredients and thoughtfully prepared dishes. Thrilled the Hunan Chicken Kung Pao stood out for you—definitely a favourite! Hope to see you again soon. - Shyla Stevenson, General Manage
   

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4. I

   Ivan

   Manitoba

   1 review

   4.0

   1 review

   Dined on 19 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service was fantastic, food was great , having the DJ blaring beside our table during dinner at 7:30 was not the greatest. Maybe they can consider bringing in the DJ after 9pm
   

   Earls Kitchen + Bar - Polo Park - WinnipegResponded 6 days ago

   Thank you for your feedback, Ivan! I’m glad to hear the service and food were fantastic. I appreciate your thoughts on the timing of the DJ, and I’ll make sure this is shared with the team. We value your input and hope to provide an even better experience next time. - Shyla Stevenson, General Manager
   

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5. P

   Paula

   VIP

   Manitoba

   18 reviews

   5.0

   18 reviews

   Dined on 18 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had our annual staff Christmas luncheon with 15 of us being there. The service was top notch and the food was delicious! Highly recommend!!
   

   Earls Kitchen + Bar - Polo Park - WinnipegResponded 6 days ago

   Thank you for sharing your experience, Paula! It’s wonderful to hear your staff Christmas lunch was a success, with top-notch service and delicious food. We truly appreciate your recommendation and hope to welcome you back again soon! - Shyla Stevenson, General Manager
   

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6. J

   Jane

   VIP

   Manitoba

   3 reviews

   5.0

   3 reviews

   Dined on 17 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful evening as always! Our server, Cindy is beyond fantastic! She always is!
   

   Earls Kitchen + Bar - Polo Park - WinnipegResponded on 18 December 2024

   Thank you for your kind words, Jane! So glad to hear Cindy continues to make your evenings wonderful. We appreciate your support and can’t wait to welcome you back! - Shyla Stevenson, General Manager
   

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7. L

   Lauren

   Manitoba

   2 reviews

   5.0

   2 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for a date night this weekend for my birthday. Service was fantastic! Every person that brought something to my table wished me a happy birthday and made me feel special. I had the “sweet treat” (the birthday treat) for free, which was delicious! And my boyfriend had the crème brûlée which was to die for. Truly felt so special and seen and it was the best restaurant experience I’ve had in a long time! Thanks Earls for making my day so memorable!! Will be back again soon :)
   

   Earls Kitchen + Bar - Polo Park - WinnipegResponded on 18 December 2024

   Thank you for sharing such a lovely review, Lauren! I’m thrilled to hear your birthday celebration was so special, with fantastic service and delicious treats. It’s wonderful to know our team made your day memorable. We can’t wait to welcome you back for another great experience! - Shyla Stevenson, General Manager
   

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8. S

   Sarah

   Manitoba

   1 review

   5.0

   1 review

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went to Earls with my family and everything was amazing. The restaurant was lively and the staff were friendly and accommodating. While we were dining the managers on shift came over to introduce themselves and make sure everything was going well throughout our dining experience. Overall the amazing food and atmosphere attributed to an amazing experience.
   

   Earls Kitchen + Bar - Polo Park - WinnipegResponded on 18 December 2024

   Thank you for sharing your wonderful experience, Sarah! It’s fantastic to hear the lively atmosphere, amazing food, and attentive service made your family outing so enjoyable. We look forward to welcoming you back for another great visit! - Shyla Stevenson, General Manager
   

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9. J

   Jazlyn

   Manitoba

   2 reviews

   5.0

   2 reviews

   Dined on 16 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Place was great! Knowledgeable staff and great food.
   

   Earls Kitchen + Bar - Polo Park - WinnipegResponded on 18 December 2024

   Thank you for the kind words, Jazlyn! Thrilled to hear you enjoyed the great food and knowledgeable staff. Hope to see you again soon! - Shyla Stevenson, General Manager
   

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10. E

    Elsa

    Manitoba

    1 review

    5.0

    1 review

    Dined on 16 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This location does such a good job on their steaks. Always cooked to perfection. Excellent service as well.
    

    Earls Kitchen + Bar - Polo Park - WinnipegResponded on 18 December 2024

    Thank you for the great feedback, Elsa! So glad to hear the steaks are always cooked to perfection and that the service is excellent. Looking forward to your next visit! - Shyla Stevenson, General Manager
    

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