Earls Kitchen + Bar - Medicine Hat

Review summary

1. R

   Ron

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   OK .. we usually enjoy Earls and even buy hundreds of dollars in gift cards , but…. We met family for a holiday supper, having reservations in the dining room ( tried to sit us in noisy bar) and then ordered a steak and truffles pasta (4 out of 5people) . We even pointed to the picture on the menu , but when the food arrived, I questioned the size of the supposed 6 ounce steak as advertised. Indeed , the waitress admitted the steak was 3 ounces , saying this was the size the manager advised, even though the picture and description on the menu said 6. Concessions were made ($4 off the &45 price of the meal) and one free dessert offered. (BTW .. the crème brûlée was awful .. caramel pudding). The $27 dollar glass of wine was delicious though!
   

   Earls Kitchen + Bar - Medicine HatResponded 4 days ago

   Hi Ron, we are so sorry that you didn't have a great experience while joining us for dinner. It's very unfortunate, but I can assure you that we would love the opportunity to make it right. We value your business and truly wish that you had left us having the best time and feeling well taken care of instead. The holidays in particular are an extra special time, and your time with us should have felt that way. I would love to coordinate an evening out on us to express our sincerest apologies and to show you that you can indeed count on us for a great night out in the future. Please email me at charlotte.green@earls.ca and I would be so happy for the chance to show we care. Thank you so much for the feedback, and I am looking forward to hearing from you soon. Charlotte
   

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2. G

   Greg

   Las Vegas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was very attentive & made excellent recommendations . The food & drinks were delicious & beautifully presented.
   

   Earls Kitchen + Bar - Medicine HatResponded 3 days ago

   Thank you so much Greg for stopping by. We appreciate the great review. Happy Holidays!
   

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3. WK

   WayneK

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was fabulous as soon as we entered the restaurant! Food was served quickly and the food that was supposed to be served hot was hot! I had the Hunan Kung Pao with 4 hunan peppers and it was wonderful!
   

   Earls Kitchen + Bar - Medicine HatResponded 3 days ago

   We're so glad you enjoyed the dish Wayne! So glad you had a great visit. Thanks so much.
   

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4. D

   Darrel and Michelle

   Calgary

   7 reviews

   5.0

   7 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Queen Bee pizza is amazing! Best pizza ever!! And excellent service as well, as always!
   

   Earls Kitchen + Bar - Medicine HatResponded 3 days ago

   The Queen Bee is my favourite as well! Thanks so much for stopping by. We really appreciate it.
   

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5. K

   Kim

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Medicine Hat Earls is one of the best. They are always supporting local organizations. Love the plant based options! I try to get all groups to eat here so that I can try all of them! We were able to get a reservation very quickly.
   

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6. GS

   GregS

   Saskatoon

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great meal!!!
   

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7. M

   Michelle

   Calgary

   1 review

   5.0

   1 review

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time being here, after many year's and I'm very impressed. The food was outstanding, price was on par for what prices are these day's. I had the Truffle Tortellini with Chicken and it was so good, the flavor was to die for and good portion size. I also had the Cheesecake, just tasty tasty...the only thing though was it was fairly pricy for portion but again the taste was outstanding. The only thing that I wasn't too fond of was the volume level for the music, we were put on the bar side though and I booked for the "standard" side. Regardless the table we got seated at was comfy and plenty of room for my Husband and I.
   

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8. T

   Trisha

   Calgary

   1 review

   5.0

   1 review

   Dined on 16 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. A great place for lunch with friends!
   

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9. D

   Darrel and Michelle

   Calgary

   7 reviews

   5.0

   7 reviews

   Dined on 14 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Queen Bee pizza and our server Tatiana was delightful.
   

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10. R

    Ryan

    Calgary

    2 reviews

    4.0

    2 reviews

    Dined on 21 August 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4

    This trip was an improvement on the prior trip. Overall, it was good. Points for improvement: - ribs were very fatty, had very little sauce and barely any bark. - warm potato salad had little to no sauce. - steak was a bit overcooked. - pop tasted like the machine was out of syrup. It is hard to justify the price unless the kitchen is on point with the food.
    

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