Earls Kitchen + Bar - Richmond

Review summary

1. D

   Donna VIP

   Vancouver10 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience at Earls for a birthday celebration. When we arrived, we were given a hand-written birthday card from the staff. The food and our server Amanda were excellent as usual. A great evening was topped off with a dessert delivered by Amanda with a birthday candle. Thank you, Earls, for lovely celebration.
   

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2. P

   Parker VIP

   Las Vegas30 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great lunch- just very noisy- being quite deaf it was hard to hear! Had to move tables as a large party of very loud men were celebrating! They were just having fun but so loud! Food was delicious! Service very good too! Parker Knox
   

   Earls Kitchen + Bar - RichmondResponded 2 days ago

   Dear Parker, Thank you for your feedback! We're glad you enjoyed your visit at Earls Kitchen + Bar - Richmond, though it sounds like there was room for improvement. We aim to exceed expectations, and your insights help us refine our guest experience. Feel free to share more details with me at farah.ladha@earls.ca I hope to hear from you soon! Cheers, Farah Ladha Guest Experience Manager
   

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3. OT

   OpenTable Diner

   Vancouver1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Very disappointed in the food. The fries were cold and the mashed potatoes were substitute for warm potatoe salad was flavorless.
   

   Earls Kitchen + Bar - RichmondResponded 6 days ago

   Dear Guest, Thank you for telling us about your recent experience at Earls Kitchen + Bar - Richmond. It seems we missed the mark on making your visit exceptional, and for that, we apologize. We'd love to hear more about your experience and how we can do better next time. Your satisfaction matters to us, and we are here to listen. Hoping to hear from you soon. Thank you, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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4. OT

   OpenTable Diner

   Calgary1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was slightly slow on this particular Friday night. Staff was friendly and attentive. Restaurant was clean and generally a very comfortable environment. Food was consistent and as expected. Good value for Hapoy Hour.
   

   Earls Kitchen + Bar - RichmondResponded 6 days ago

   Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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5. J

   Joanna

   Vancouver1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and good service. A perfect place to celebrate birthday.
   

   Earls Kitchen + Bar - RichmondResponded 6 days ago

   Dear Joanna, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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6. E

   Elaine

   Vancouver1 review

   4.0

   Dined on 4 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was great and menu selection is always very good. I did find the menu prices to be very expensive, more so than other restaurants of the same calibre. Also I noted it was one of our party's birthdays and thought they might offer a complimentary dessert, which they didn't. They did give her a handwritten birthday card but would have been nice to provide a small dessert, especially seeing as how much the entrees are.
   

   Earls Kitchen + Bar - RichmondResponded on 5 March 2025

   Dear Elaine, Thank you for your feedback! We're glad you enjoyed your visit at Earls Kitchen + Bar - Richmond, though it sounds like there was room for improvement. We aim to exceed expectations, and your insights help us refine our guest experience. Feel free to share more details with me at farah.ladha@earls.ca I hope to hear from you soon! Cheers, Farah Ladha Guest Experience Manager
   

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7. OT

   OpenTable Diner

   Las Vegas9 reviews

   5.0

   Dined on 3 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came in for dinner with my family and was beyond impressed! Sophia at the door was so personable and asked about our day! Our server Dylan was super friendly and made great recommendations and made sure we were always having a good time! The managers Rupi and Katherine both stopped by to check in and ask how everything was! The vibe was awesome for a Sunday was so on point and you could tell all the tables were having a great time! And the food? Portions were huge and so flavourful! *chefs kiss*
   

   Earls Kitchen + Bar - RichmondResponded on 3 March 2025

   Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Farah Ladha farah.ladha@earls.ca Guest Experience Manager
   

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8. a

   aj VIP

   Vancouver231 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great friendly service from Rupi. Good gluten free food
   

   Earls Kitchen + Bar - RichmondResponded on 2 March 2025

   Dear Aj, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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9. M

   Monique

   Vancouver1 review

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy this restaurant. Good menu selection.
   

   Earls Kitchen + Bar - RichmondResponded on 28 February 2025

   Dear Monique, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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10. D

    Dahlia

    Vancouver3 reviews

    5.0

    Dined on 26 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you so much you made my husband birthday so special and his really happy thank you the food was so great.
    

    Earls Kitchen + Bar - RichmondResponded on 27 February 2025

    Dear Dahlia. Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond\ with Zac! It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Farah Ladha farah.ladha@earls.ca Guest Experience Manager
    

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