Earls Kitchen + Bar - Richmond

Review summary

1. Z

   Zac

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came in for my mom’s birthday brunch and everything was amazing. Sophia really made the experience so special for her and Brianna ate it up as our server. The vibes were immaculate and couldn’t have asked for a better birthday brunch.
   

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2. OT

   OpenTable Diner

   Vancouver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s always a great experience whenever we come to this location. Love the smell or fragrance used in the washroom. Service is always excellent and the steak is way better than Cactus Club to be honest.
   

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3. B

   Belle

   Vancouver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Everyone were warm - from the reception up to bill payment. Our server Meghan was the best! - attentive to detail, friendly, skillful and warm, not to forget- had the prettiest face and smile!
   

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4. K

   Kaan

   Vancouver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service as usual great food ! Our server Amanda was very helpfully and punctual and kind all around a great time for a special occasion
   

   Earls Kitchen + Bar - RichmondResponded today

   Dear Kaan, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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5. M

   Maya

   Vancouver

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great time at Earl’s. The food and ambiance were great, but the best thing was our server Amanda. Every time I come I specifically ask to be seated in her section. She’s so attentive and provides the best service. She made great recommendations for food and drinks. Amanda is the best!
   

   Earls Kitchen + Bar - RichmondResponded today

   Dear Maya, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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6. N

   Nancy

   VIP

   Vancouver

   13 reviews

   5.0

   13 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always good food, love the wings! The service from Amanda is always excellent! Thanks!
   

   Earls Kitchen + Bar - RichmondResponded today

   Dear Nancy, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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7. A

   Andy

   VIP

   Vancouver

   24 reviews

   5.0

   24 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been here many times and it's still very consistent. Kayla is our go to server in the lounge area and is always super attentive with the drinks and food orders. I actually left Cactus Club to come here as they still carry a good selection of bottled beer.
   

   Earls Kitchen + Bar - RichmondResponded today

   Dear Andy, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Earls Kitchen + Bar - Richmond. It's guests like you that make our day! We look forward to welcoming you back soon for another memorable visit. Cheers, Sophia Adams sophia.adams@earls.ca Guest Experience Manager
   

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8. E

   Elton

   VIP

   Vancouver

   32 reviews

   4.0

   32 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The Happy Hour menu has good selections for both drinks and food. Great service and ample of parking. Highly recommended!
   

   Earls Kitchen + Bar - RichmondResponded 2 days ago

   Dear Elton, Thank you for your feedback! We're glad you enjoyed your visit at Earls Kitchen + Bar - Richmond, though it sounds like there was room for improvement. We aim to exceed expectations, and your insights help us refine our guest experience. Feel free to share more details with me at sophia.adams@earls.ca I hope to hear from you soon! Cheers, Jenna H Guest Experience Manager
   

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9. R

   Rafael

   Vancouver

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I regularly go to this place and the food is consistently good and staff are friendly
   

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   Earls Kitchen + Bar - RichmondResponded 6 days ago

   Dear Rafael, Thank you for your feedback! We're glad you enjoyed your visit at Earls Kitchen + Bar - Richmond, though it sounds like there was room for improvement. We aim to exceed expectations, and your insights help us refine our guest experience. Feel free to share more details with me at farah.ladha@earls.ca I hope to hear from you soon! Cheers, Farah Ladha Guest Experience Manager
   

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10. V

    Vanessa

    Vancouver

    9 reviews

    4.0

    9 reviews

    Dined on 21 December 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    At first I was seated with a large party (20+) despite the rest of the dining room being relatively empty. I had arrived about 15 minutes before my reservation and was pleased to have a table ready. About 20 mins into my seating, I asked to be move to another part of the dining room as the party was too chaotic and encroaching into my booth. My server, Gabby and the Manager, were able to accommodate and we were able to rest of the dining experience better. I rated the ambiance low since for the holidays I would have like bit more festive decorations or meal selection. The FOH staff seemed very unprepared for the large group that came in.
    

    Earls Kitchen + Bar - RichmondResponded 6 days ago

    Dear Vanessa, Thank you for your feedback! We're glad you enjoyed your visit at Earls Kitchen + Bar - Richmond, though it sounds like there was room for improvement. We aim to exceed expectations, and your insights help us refine our guest experience. Feel free to share more details with me at sophia.adams@earls.ca I hope to hear from you soon! Cheers, Sophia Adams Guest Experience Manager
    

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