Earls Kitchen + Bar - Langley

Review summary

1. C

   Carolyn

   Calgary

   17 reviews

   4.0

   17 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Went in for Sunday Brunch. Ordered the bacon and eggs and the chorizo hash. Food was hot. Not spectacular but it was good. The server was very friendly and was attentive. No complaints about the service. Restaurant was out of cream but someone ran across the parking lot to Shoppers to get it so kudos! The issue is more that Earls is just meh, it’s a so-so restaurant. We would go back for breakfast but not for dinner.
   

   Earls Kitchen + Bar - LangleyResponded 1 day ago

   Hello Carolyn! Thank you so much for taking the time to write us a review on your visit with us. I am glad you enjoyed your experience. If you have any additional comments or feedback for us that would have created a 5 star experience, Please don’t hesitate to email me at -megan.kerfoot@earls.ca Megan Kerfoot, Assistant Guest Experience Manager
   

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2. M

   Michele

   Vancouver

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is consistently good, and because we had reservations, we were seated promptly. What stood out to me this particular time was the outstanding, genuine and friendly service. Our server was attentive and took the time to chat with us. The manager visited us as we had asked about something they didn’t have. She wanted to ensure we were satisfied and thanked us for our feedback. Another server who was working a different table stopped just to see if there was anything we needed, which we didn’t. I look forward to my next visit!
   

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3. RC

   RacquelC

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were pleasantly surprised. This restaurant has stepped up their game immensely. Hostess was engaging, our server was attentive, and the food was cooked perfectly. Loved it!
   

   Earls Kitchen + Bar - LangleyResponded 1 day ago

   Hello Raquel! Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Megan Kerfoot, Assistant Guest Experience Manager
   

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4. OT

   OpenTable Diner

   Vancouver

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service, food and atmosphere. Had Carly as our server and she was the best! 110% coming back here and I recommend it for everyone to go check it out.
   

   Earls Kitchen + Bar - LangleyResponded 1 day ago

   Hello! Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Megan Kerfoot, Assistant Guest Experience Manager
   

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5. B

   Brandon

   Vancouver

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Witress was awesome and loked aftrer us very well
   

   Earls Kitchen + Bar - LangleyResponded 4 days ago

   Hi Brandon, Thank you so much for taking the time to write us a review on your visit with us. I am so glad you enjoyed your experience. We look forward to hosting you again soon, Megan Kerfoot, Assistant Guest Experience Manager
   

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6. K

   Kaylee

   Vancouver

   1 review

   2.0

   1 review

   Dined on 13 January 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   There were bugs in the table and the nearby table. Took them 30 mins after the group arrived to ask if we want drinks then another 30mins to take our order and another 37 mins for food to come out. They gave us free dessert for the big incident and they took way too long to get the bill for the other half of the table. Overall not a good experience for my second time at this location.
   

   Earls Kitchen + Bar - LangleyResponded on 13 January 2025

   Hi Kaylee, I'm sorry to hear about your disappointing visit to our store. I'd love a chance to speak with you if you are able. Please contact me at your convenience at ben.parker@earls.ca with your contact information and a time I can be in touch. I look forward to rectifying our relationship with you, and hope to hear from you soon. Sincerely, Ben Parker, General Manager
   

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7. R

   Rishi

   Vancouver

   4 reviews

   5.0

   4 reviews

   Dined on 12 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was great and service exceptional. Kensey remembered us and even our drink of choice. People can make your dining experience!
   

   Earls Kitchen + Bar - LangleyResponded on 13 January 2025

   Hello Rishi and Norm! Thank you so much for taking the time to leave a review on your visit with us. I am so glad that you enjoyed everything! I will definitely pass this onto Kenzi. We look forward to hosting you again soon. Maddy Bradley, Assistant Guest Experience Manager
   

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8. J

   James

   Vancouver

   1 review

   5.0

   1 review

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great as well as the service. Food was nice and hot when it came out.
   

   Earls Kitchen + Bar - LangleyResponded on 13 January 2025

   Hello James! Thank you so much for taking the time to leave a review on your visit with us. I am so glad that you enjoyed everything! We look forward to hosting you again soon. Maddy Bradley, Assistant Guest Experience Manager
   

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9. I

   I

   Vancouver

   2 reviews

   1.0

   2 reviews

   Dined on 11 January 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Food was not good at all, we have come many times but this time we felt that food is just gone downhil
   

   Earls Kitchen + Bar - LangleyResponded on 13 January 2025

   Thank you for taking the time to write in about your experience, and I am so sorry to hear you did not enjoy it. I'd love to hear more feedback about your visit to ensure we do everything we can to provide a better experience in the future. Please contact me at your convenience at Ben.parker@earls.ca. Sincerely, Ben Parker, General Manager
   

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10. C

    Carol

    VIP

    Vancouver

    17 reviews

    5.0

    17 reviews

    Dined on 11 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always excellent st our neighborhood gem but music bit too loud.
    

    Earls Kitchen + Bar - LangleyResponded on 13 January 2025

    Hello Carol! Thank you so much for taking the time to leave a review on your visit with us. I am so glad that you enjoyed everything and I have noted your comments about the music volume. We look forward to hosting you again soon! Maddy Bradley, Assistant Guest Experience Manager
    

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