Earls Kitchen + Bar - Dadeland

Review summary

1. J

   Jodie

   Miami

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Very good (salt) foods! I don’t recommend desserts- not so specials, also the ice cream was bland (I’m from Italy). A very loud place but with a very good service.
   

   Is this helpful?

   Report
2. J

   Juliette

   Caribbean

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   unfortunately there’s always something, a fryer down or a key ingredient missing. kind of disappointing.
   

   Is this helpful?

   Report
3. H

   Hector R

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente atención; buenas comida; ambiente súper agradable. Excelente servicio de atención en el ingreso y mesera. Precios muy accesibles
   

   Earls Kitchen + Bar - DadelandResponded 1 day ago

   ¡Hola Hector! Mi nombre es Star y soy la Gerente de Experiencia del Cliente aquí en Earls Dadeland. ¡Gracias por tomarte el tiempo de dejarnos una reseña de 5 estrellas! Addison y todos nosotros estamos encantados de saber que tuviste una excelente experiencia. Si necesitas hacer alguna reservación en el futuro, no dudes en contactarme directamente. ¡Esperamos verte nuevamente pronto! Te deseo lo mejor. Atentamente, Star Angles - Gerente de Experiencia del Cliente star.angles@earls.ca
   

   Is this helpful?

   Report
4. I

   Isam

   VIP

   Miami

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   It is always a pleasure to dine at earls. Steady quality and nice ambiance.
   

   Earls Kitchen + Bar - DadelandResponded 2 days ago

   Hi Isam! My name is Star and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience. If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Star Angles- Guest Experience Manager star.angles@earls.ca
   

   Is this helpful?

   Report
5. P

   Pinelopi

   VIP

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   It took 2 hours for our food to come. The servers apologized.
   

   Earls Kitchen + Bar - DadelandResponded 2 days ago

   Hi Pinelopi, This level of experience is certainly not up to the Earls standard. Your feedback has been taken and delivered to the team to ensure we use this as a learning opportunity. I would love to chat further with you to see what we can do to rebuild your trust in our brand. My name is Star, I am the Guest Experience Manager at Earls Dadeland. Please feel free to reach out to me at star.angles@earls.ca so we can connect. As a team, we are sorry for missing these marks on your outing. Sincerely, Star Angles - Guest Experience Manager
   

   Is this helpful?

   Report
6. J

   Judi

   Miami

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   I haven’t been here in a long time. The menu has changed a lot but everything we had was delicious. Our drinks were great!! The Paloma was different the. I remembered but definitely better. Our server Katy was awesome! Friendly, courteous & accommodating.
   

   Earls Kitchen + Bar - DadelandResponded 2 days ago

   Hi ! My name is Star and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! Katy and we are all thrilled to hear that you had a great experience. If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Star Angles- Guest Experience Manager star.angles@earls.ca
   

   Is this helpful?

   Report
7. S

   So Raffi

   VIP

   Miami

   226 reviews

   5.0

   226 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great way to celebrate a holiday lunch with a very dear friend. Our server was so professional and courteous. Food was amazing..thank you.
   

   Earls Kitchen + Bar - DadelandResponded 6 days ago

   Hi ! My name is Star and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience. If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Star Angles- Guest Experience Manager star.angles@earls.ca
   

   Is this helpful?

   Report
8. t

   taylor

   Miami

   2 reviews

   2.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The service and ambiance are very nice. However, both times I’ve been here the drinks have been very weak and the food comes out cold. There are better options out there!
   

   Is this helpful?

   Report
9. S

   Sam

   Miami

   1 review

   5.0

   1 review

   Dined on 20 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earls is amazing!!!!! Always a good time. Especially after work
   

   Earls Kitchen + Bar - DadelandResponded on 22 December 2024

   Hi Sam! My name is Star and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had an experience with our servers and bartenders! If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Star Angles- Guest Experience Manager star.angles@earls.ca
   

   Is this helpful?

   Report
10. L

    Louis

    VIP

    Orlando

    12 reviews

    5.0

    12 reviews

    Dined on 19 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    My last experience at Earl's was not great due to the long wait time for food. The manager reached out to me to find out what the issues were. I can tell you that he listened and made the proper corrections. This experience was totally different. The service, food, server's, managers, everything was on point. I highly recommend this place to anyone that loves great food at a great location. Excellent customer service. You will not be disappointed. Big thank you to Barsam Youssef the manager for listening to your customers and keeping one of my favorite restaurants on point.
    

    Earls Kitchen + Bar - DadelandResponded on 22 December 2024

    Hi Louis ! My name is Star and I am the Guest Experience Manager here at Earls Dadeland. Thank you for taking the time to give us a 5-star review! We are thrilled to hear that you had a great experience. If you would like any reservations in the future, please don't hesitate to reach out to me directly. Looking forward to having you back soon! Best wishes Sincerely, Star Angles- Guest Experience Manager star.angles@earls.ca
    

    Is this helpful?

    Report