Earls Kitchen + Bar - Assembly Row

Review summary

1. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall, a great experience at Earl’s AR. Katie is fantastic- she made sure to greet me with a smile and makes an awesome dirty martini. The bar was a vibe, the drinks were great, and the service was unmatched. Special thanks to the GM, Gerry, for going above and beyond, providing the perfect dinner recommendations… the steak tortellini was phenomenal! Can’t wait to go back!
   

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2. G

   Gerald

   Greater Boston2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steph, Katy & victor provided great, fun and friendly service at the bar last night!
   

   Earls Kitchen + Bar - Assembly RowResponded 1 day ago

   Hello! Thank you for taking the time to write us a review regarding your last experience with us. We are thrilled we were able to meet all of your needs and expectations. We hope to see you again soon in the near future. Kind regards,
   

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3. KG

   KateG

   Greater Boston2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   The food was barely warm and didn’t taste good. The front desk lady was rude telling us that they gave our reservation to other people because we were late 15 minutes although the restaurant was almost empty. Another lady beside her immediately corrected her and walked us to our table. Now in hindsight I think it would have been better if we just left for another restaurant. The service was mediocre but the lady taking care of us said that parties of five have 20% tips included in the bill which sounds like a scam to me. I won’t be going to Earls ever again.
   

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4. OT

   OpenTable Diner

   Greater Boston2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   I’ve always been a fan of earls never had an issue but today I’m not sure if it’s because of the staff that work in the dishwasher but my biggest problem was the cups every cup had to be exchanged once or twice kinda felt like the cups was being rinsed dried and sent right back out and the appetizer was good just feel like it was cooked a little differently from the earls at the prudential and last but not least the HEAT WAS BLASTING on this beautiful day felt more like summer…other than those few complaints my family and I enjoyed ourselves but I think earls in the Pru so go give them a few pointers
   

   Earls Kitchen + Bar - Assembly RowResponded 2 days ago

   Hello! Thank you for taking the time to write us a review regarding your last experience with us. I'm so sorry to hear we were not able to provide 5/5 star service & food quality. I would love to do whatever I can to make it up to you and your guests. Please email me directly at gpapove@earls.ca Kind regards-
   

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5. OT

   OpenTable Diner VIP

   Greater Boston2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Earls is always one of my favorite spots to go for lunch. You have to order the truffle fries to start, they are perfectly crispy and the grated Parmesan cheese on top as a nice touch. My go to dish is always one of their taco options paired with the sparkling raspberry lemonade. If you go I would recommend requesting Adam as your server, he is one of the best!
   

   Earls Kitchen + Bar - Assembly RowResponded 6 days ago

   Thanks for the feedback! We're thrilled to hear that Earls Kitchen + Bar - Assembly Row is one of your favorite spots for lunch. We're glad you enjoy our truffle fries, taco options, and our pairing with the sparkling raspberry lemonade. We're also happy to know that our service has consistently met your expectations. We appreciate your recommendation and look forward to serving you again soon!
   

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6. K

   Kevin

   Greater Boston4 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Good food but very slow service and loud atmosphere
   

   Earls Kitchen + Bar - Assembly RowResponded 7 days ago

   Hello Kevin, Thank you for writing us a review on OpenTable regarding your last experience with us. I'm happy to hear that you enjoyed the food, however, I'm sorry to hear the service was slow and the atmosphere was loud. I would love to do whatever I can to ensure your next experience with us is 5/5 stars. My personal email is gpapove@earls.ca I hope to see you soon, Kinds regards.
   

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7. OT

   OpenTable Diner

   Greater Boston3 reviews

   3.0

   Dined on 8 March 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   Really liked the set up and decor and the food was great! Very loud in the dining area, though. There was 3 times during the hour we were there that plates/glass were dropped and shattered in the dining room by staff carrying too much. Lots of staff bustling around, but it was hard to get attention from our server. Also, server seemed not sure of ingredients in items on the menu and gave some inaccurate info. We have food allergies, so it was important for our server to be knowledgeable. This is not a date night spot for you and your partner to catch up on a long week.
   

   Earls Kitchen + Bar - Assembly RowResponded on 10 March 2025

   Hello! Thank you for taking the time to write us a review regarding your last experience with us. I'm so sorry to hear we were not able to provide 5/5 star service & food quality. I would love to do whatever I can to make it up to you and your guests. Please email me directly at gpapove@earls.ca Kind regards-
   

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8. OT

   OpenTable Diner VIP

   Greater Boston9 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal. And excellent, friendly service. Loved the restaurant menu
   

   Earls Kitchen + Bar - Assembly RowResponded on 9 March 2025

   Thanks for the review! We're thrilled to hear that you enjoyed your meal and our service at Earls Kitchen + Bar - Assembly Row. It's always a pleasure to know that our guests appreciate our menu and the way it's presented. We strive to provide a wonderful dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back soon.
   

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9. B

   Betsy VIP

   Greater Boston2 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely server and great food. Everyone was positive!
   

   Earls Kitchen + Bar - Assembly RowResponded on 8 March 2025

   Thanks for visiting us, Betsy! We're thrilled to hear that you enjoyed our food and service. We always strive to provide a positive dining experience for our guests at Earls Kitchen + Bar - Assembly Row. We appreciate your feedback and look forward to serving you again soon!
   

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10. D

    Daniel

    Greater Boston3 reviews

    5.0

    Dined on 1 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Bridget was awesome! She made our experience so memorable and amazing.
    

    Earls Kitchen + Bar - Assembly RowResponded on 4 March 2025

    Hello Daniel! Thank you for the fantastic review and the perfect rating! We're thrilled to hear that you had a memorable experience at Earls Kitchen + Bar - Assembly Row. It's always a pleasure to know that our efforts to provide exceptional service and delicious food have been appreciated. We hope to see you again soon for another amazing dining experience! Best wishes, Earls Management Team
    

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