Earls Kitchen + Bar - Assembly Row

Review summary

1. A

   Abraham

   Greater Boston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My waitress was a young lady from Florida. She was excellent. Obviously had tons of experience. 
   

   Is this helpful?

   Report
2. T

   Tracy

   VIP

   Greater Boston

   49 reviews

   5.0

   49 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and cocktails. The staff was great. Fun festive decor for the holidays.
   

   Is this helpful?

   Report
3. KK

   KarenK

   Greater Boston

   9 reviews

   4.0

   9 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great location- great vibe. Went week b4 Christmas bar was hoping but not over crowded. Food and drinks came quickly. Sever was excellent. Food was good. Not great but good. Drinks were great.
   

   Is this helpful?

   Report
4. A

   Ashley

   Greater Boston

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Jonathan was a great server. My family and I were celebrating a bday as well as having a holiday dinner. Everything was great and new food items were delicious, such as Sticky Korean Ribs and Spicy Calabrian Pasta.
   

   Earls Kitchen + Bar - Assembly RowResponded 5 days ago

   Hello! Thank you for taking the time to write us a review regarding your last experience with us and your server, Jonathan. We are thrilled we were able to meet all of your needs and expectations for your birthday and holiday celebrations. We hope to see you and your family again soon in the near future. Happy Holidays! Kaitlyn
   

   Is this helpful?

   Report
5. B

   Barbara

   VIP

   Greater Boston

   48 reviews

   4.0

   48 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   We have dined at earls many times. Food was okay today service was excellent, but the noise from the music was so blaring and so inappropriate. We did ask the music to be lowered a bit so at least you could have a conversation, but to no avail.
   

   Earls Kitchen + Bar - Assembly RowResponded 5 days ago

   Thanks for the feedback, Barbara! We're glad to hear that you've enjoyed our food at Earls Kitchen + Bar - Assembly Row in the past. We apologize for the noise level during your visit. We understand how this can affect the dining experience and we're sorry for any inconvenience it may have caused. Your feedback is valuable and we'll certainly look into this matter. We hope to serve you again soon and provide a more comfortable and enjoyable experience. If you would like, please email me at kaitlyn.levine@earls.ca Happy Holidays, Kaitlyn
   

   Is this helpful?

   Report
6. B

   Beth

   Greater Boston

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Great food and service! We would love to return again
   

   Earls Kitchen + Bar - Assembly RowResponded 5 days ago

   Thank you for the feedback, Beth! We're thrilled to hear that you enjoyed our food and service at Earls Kitchen + Bar - Assembly Row. It's always our goal to provide an exceptional dining experience for our guests. We appreciate your kind words and look forward to welcoming you back soon! Happy Holidays! Kaitlyn
   

   Is this helpful?

   Report
7. m

   manny

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food, awesome drinks and a great atmosphere!
   

   Earls Kitchen + Bar - Assembly RowResponded 6 days ago

   Thank you for the review, Manny! We're thrilled to hear that you enjoyed the food, drinks, and atmosphere at Earls Kitchen + Bar - Assembly Row. It's always our goal to provide an exceptional dining experience for our guests. We appreciate your kind words and look forward to welcoming you back soon! Happy Holidays, Kaitlyn
   

   Is this helpful?

   Report
8. C

   Claudia

   Greater Boston

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Nothing was bad except the dirty martinis: more vermouth than vodka and not dirty at all. Server was charming. Busy Friday night, place was packed and LOUD, so conversations were shouted. The food was good, but not exceptional. Dining partners loved the tomahawk pork chop, but myself and another companion were disappointed by the peppercorn steaks. Mashed potatoes were great, broccolini was woody and not very warm. No desserts were ordered, but as we were celebrating a birthday, a small plate with a chocolate cake and a scoop of ice cream with a florentine cookie adornment were delivered. When we arrived we had also been met by a birthday card from the restaurant, as we had registered we were celebrating a birthday when we reserved our table. Nice gesture! We'll try again, outside the madness of a Friday night during the last week of holiday shopping!
   

   Is this helpful?

   Report
9. J

   Jessica

   Greater Boston

   1 review

   2.0

   1 review

   Dined on 12 December 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Jessika has been my server twice now. First time she served my table it was for a family members birthday and she didn’t check on our table until it was time for dessert. Service wasn’t the best (I’ve had multiple other servers at this location and you either get mediocre or no service) second time she didn’t come by to check on what we needed until dessert. By then, it seemed like she was in a rush to give us the check and was quick to check us out. Overall, date night was good but waiting 15 minutes to put in a drink order is unacceptable especially when you see your server just walking by your table without acknowledging you .
   

   Is this helpful?

   Report
10. A

    Andres

    VIP

    Greater Boston

    32 reviews

    5.0

    32 reviews

    Dined on 8 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server, Yllara, couldn't have been better or nicer. She anticipated all of our needs and was as efficient and diligent as we've seen. The manager, Nick, was excellent in making us feel welcomed and looking after our dining experience. We would highly recommend Earl's for excellent food, wonderful service, and comfortable setting. Go there and be happy!
    

    Earls Kitchen + Bar - Assembly RowResponded on 9 December 2024

    Hi AndresR, We're delighted to hear about your positive experience at Earls Kitchen + Bar - Assembly Row! It's wonderful to know that our team was able to anticipate your needs and make your visit comfortable and enjoyable. We're also glad that you found our food excellent. Your high recommendation means a lot to us. We look forward to welcoming you back for another wonderful dining experience. Thank you for recommending us! Best, The Management Team
    

    Is this helpful?

    Report