Eagle and Child

Review summary

1. J

   Jane

   London

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   I have been to this restaurant numerous times with a wonderful experience but unfortunately on this occasion it was horrendous. Children’s parties with children screaming and running and jumping on seating, no intervention from staff. Could not hear to have a conversation with my family and could not wait to get out. Service slow, sides brought out when I had eaten half of my meal
   

   Is this helpful?

   Report
2. M

   Mary

   Liverpool

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for the great service and the delicious meals today xxx we will definitely be returning soon
   

   Eagle and ChildResponded 2 days ago

   Hi Mary, Thank you for the feedback, we are glad to hear you enjoyed your visit with us Looking forward to see you again soon Many thanks Team Eagle
   

   Is this helpful?

   Report
3. J

   Joanne

   Liverpool

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was lovely. Just a shame as we ordered the halloumi burger that was supposed to come with smashed avocado and it didn’t. We weren’t advised of this otherwise we would have chosen something else. Overall though, the service was great, staff friendly and helpful and would go back again.
   

   Eagle and ChildResponded 3 days ago

   Hi Joanne, Thank you for the feedback , we will take this on board - we are sorry that there was some parts of your meal missing. I have spoken to the team regarding this and hopefully this wont happen again. Looking forward for your next visit with us ! Many thanks Birgit Kullamaa General Manager
   

   Is this helpful?

   Report
4. C

   Christine

   Liverpool

   1 review

   5.0

   1 review

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely meal served by great staff in a chilled setting.
   

   Eagle and ChildResponded 6 days ago

   Hi Christine, thank you for the feedback, we will let the team know many thanks Team Eagle
   

   Is this helpful?

   Report
5. A

   Ann-Marie

   Yorkshire

   2 reviews

   5.0

   2 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Brilliant food best I have had for a long time when dining out
   

   Eagle and ChildResponded on 2 December 2024

   Hi Ann- Marie, Thank you for your feedback, we will pass this on to our team Hope to see you again soon Team Eagle and Child
   

   Is this helpful?

   Report
6. K

   Karen

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always Danny went above & beyond. Service and food was great and Danny went above & beyond to sort desert for my fussy friend!!
   

   Eagle and ChildResponded on 2 December 2024

   Hi Karen, Thank you for your feedback. Were glad to hear you enjoyed your visit We will pass this on to our team Many thanks Eagle and Child
   

   Is this helpful?

   Report
7. S

   Suzanne

   Liverpool

   3 reviews

   3.0

   3 reviews

   Dined on 23 November 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was lovely but the service was poor. We had eaten our mains and then we waited 20-30 minutes and no one had been over to ask if we wanted desserts. All the staff were gathered at the till so they weren't serving anyone so I walked over and asked if someone was going to see to us with a menu only then did someone come over. They did apologise I thought they may offer a small discount but no.
   

   Eagle and ChildResponded on 26 November 2024

   Hi Suzanne, I am sorry to hear about your experience . Could you email me over regarding above And see if we can put this right for your next visit Many thanks Birgit Kullamaa General Manager
   

   Is this helpful?

   Report
8. D

   Debbie

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful meal. The service was really good with friendly staff. We will be visiting again and would highly recommend it as a place to eat or just to have a drink.
   

   Eagle and ChildResponded on 22 November 2024

   Hi Debbie, Thank you for your feedback and we are glad to hear you enjoyed your visit ! See you again soon Team Eagle
   

   Is this helpful?

   Report
9. C

   Cath

   Liverpool

   1 review

   5.0

   1 review

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   6 freinds over 60 good was beautiful 3 had the peppered steak pie 3 ordered salmon only enough salmon for 1 person so other two were offered hake as alternative which they thoroughly enjoyed service was excellent as was food and very reasonable first visit but won’t be our lady
   

   Eagle and ChildResponded on 10 November 2024

   Hi Cath, Thank you for your feedback, I am glad to read that you enjoyed your visit and we delivered excellent service and food for you ! We are looking forward for your revisit. Kind regards, Eagle and Child
   

   Is this helpful?

   Report
10. J

    Jane

    London

    5 reviews

    5.0

    5 reviews

    Dined on 3 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food at very reasonable price in a warm friendly atmosphere with lovely friendly staff
    

    Eagle and ChildResponded on 10 November 2024

    Hi Jane, thank you for your feedback, we are really glad that you enjoyed your visit ! Cant wait to see you again soon ! We will pass this on to our team . Many thanks Eagle and Child
    

    Is this helpful?

    Report