Ducksoup

Review summary

1. C

   Carole

   London

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time there for Beaujolais nouveau. Attentive staff, tasty food, warm atmosphere and great wines!
   

   Is this helpful?

   Report
2. EC

   EmmaC

   London

   4 reviews

   4.0

   4 reviews

   Dined on 7 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Pre theatre and us girls always meet at Ducksoup it’s amazing
   

   Is this helpful?

   Report
3. M

   Mark

   London

   5 reviews

   5.0

   5 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was brilliant. We stuck to a variety of small plates. Great drinks including non alcoholic sodas. Lovely food, exceptional service by lovely Australian guy.
   

   Is this helpful?

   Report
4. P

   Phoebe

   London

   2 reviews

   2.0

   2 reviews

   Dined on 5 November 2024

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   We booked a table at 9 pm downstairs, which they were clear about but unfortunately there were no other diners downstairs, I would avoid eating down there as it’s a bit soulless. Then at 9.45 we asked to order another plate of food and were informed the kitchen was shut - no one had come to tell us this, which was disappointing. The food was excellent but the service wasn’t great.
   

   Is this helpful?

   Report
5. F

   Fiona

   Northampton

   3 reviews

   4.0

   3 reviews

   Dined on 5 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   I have dined here several times but on this occasion there was no flow to the service. Most of our plates arrived all at once and the lamb dish barely had any lamb on it (I noticed some one else was served a substantially different, bigger portion). It all felt rushed, which was a shame because it was my 50th birthday.
   

   Is this helpful?

   Report
6. m

   maria isabel

   London

   1 review

   5.0

   1 review

   Dined on 2 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   the food was excellent, the wines were great i just wished there were few more of £40 per bottle as the wines were great but very expensive by the times you put the service charge and the vat. The service charge was 12.5% which is great as we refuse to pay 15% service charge so we appreciated it! the service was friendly and good. overall we loved it
   

   Is this helpful?

   Report
7. A

   Ali

   London

   24 reviews

   vip
   3.0

   24 reviews

   Dined on 1 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   It was a good evening, food was nice, but we all agreed natural wine was not our thing and for that reason and the overall price we wouldn't go back.
   

   Is this helpful?

   Report
8. L

   Lily

   London

   1 review

   vip
   1.0

   1 review

   Dined on 1 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I’d like to preface this by saying I have never felt inclined to write a restaurant review before. However, my recent disappointment at Duck Soup compelled me to try something new… silver linings. Last night I booked Duck Soup for dinner as a treat for my best friend’s birthday. I chose the restaurant as I’d been before years ago and found the food and wine delicious and loved the downtown NY vibe of the place. However, whereas in NY you would expect impeccable service with a server who is knowledgeable and attentive, Duck Soup on Friday was more akin to the British NHS with zero consistency of care. It felt like we kept getting passed around from person to person - no one explained the menu, they failed to bring us wine (which by the glass is served in the tiniest of portions and costs a fortune). I’d requested a table, but they gave us a seat at the bar even though a table sat empty behind us for the duration of our meal. As for the food, let’s call it decent. There was one salad of celeriac and pomegranate that we moorishly devoured, but the majority of our bland small plates sat unfinished and unmemorable. These included a KFC-esque fried chicken dish accompanied by an inexplicably and grotesquely supersized dollop of flavorless yogurt and a shockingly unseasoned and dull combination of chewy mozzarella decorated with a measly fig and anchovy or two. To call the experience underwhelming would be an understatement. In short I shall not be returning to DUCK SOUP, and I suggest you don’t either unless you are craving terrible service, tasteless food and a whopping huge bill at the end of it.
   

   Is this helpful?

   Report
9. A

   Angela

   London

   2 reviews

   2.0

   2 reviews

   Dined on 30 October 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   THE FOOD WAS VERY GOOD BUT THE SERVICE WAS RATHER INDIFFERENT - NO WARM WELCOME, NO SMILEY SERVICE, NO HELPFUL INFORMATION TO REQUESTS OR QUERIES, THE DECOR IS RATHER DATED AND SIMPLE, HOWEVER THIS IS NOT A CRITICISM AS IT IS THE STYLE OF THE RESTAURANT
   

   Is this helpful?

   Report
10. A

    Aileen

    London

    10 reviews

    5.0

    10 reviews

    Dined on 30 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Lovely lunch, food was great. Definitely would come back.
    

    Is this helpful?

    Report