Downtown Grille

Review summary

1. D

   Daniel

   Greensboro

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we stepped up to the host stand to the second we were saying our goodbyes the experience was nothing short of outstanding. You can really tell that everyone who works there cares dearly about the guest and has a passion for what they do! Would give it more stars if I could.
   

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2. M

   Marla

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Julie was an attentive and personable server. Overall, really good food, service and setting. It will be in my regular rotation.
   

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3. K

   Kevin

   Greensboro

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for birthday dinner and everything was really great! We were seated right away and our server(Alex) was perfect. The chicken was delicious and house made sherbet was wonderful. I think Downtown Grille is my new favorite!!
   

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4. V

   Valerie

   VIP

   Western NC

   3 reviews

   5.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fun energetic and great food. Noise level a bit high though for good conversation.
   

   Downtown GrilleResponded 6 days ago

   Hi, Valerie! We are so glad to hear that you enjoyed great food in a fun and inviting atmosphere. We appreciate your feedback, and thanks to comments from folks like yourselves, we are quickly working towards rectifying the noise issue and should have it resolved in the new year. We hope, with these changes, your next visit will be one in which you will be able to enjoy good conversation along with the great food!
   

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5. S

   Sandra

   VIP

   Western NC

   5 reviews

   4.0

   5 reviews

   Dined on 11 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The main issue was the noise. It was very loud. Food and service were excellent
   

   Downtown GrilleResponded on 11 December 2024

   Thank you so much for saying something and letting us know. Thanks to comments from folks like yourselves, we are quickly working towards a rectifying the noise issue and should have it resolved in the new year. We hope that your next visit will be much more comfortable. Cheers, Jon GM
   

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6. D

   David

   Charlotte

   12 reviews

   5.0

   12 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food. Great crab dip, the steak was absolutely delicious. A little on the expensive side for not including any sort of side, but both the ribeye and filet were every bit the size listed on the menu and were cooked exactly as requested. Two in our party ordered seafood dishes as well and thoroughly enjoyed them. You could tell both the seafood and beef was high quality and that the culinary team took pride in the dishes they served. The macaroni and cheese was excellent, and the fries were some of the best I’ve ever had (and all sides were easily shareable among at least four people per side). The cocktail (and mocktails) all received rave reviews from our party, and the wine list was extensive with a good variety for both taste and price range. The service was generally top tier. The entrees did a take a little longer to come out than ideal, but they were apologetic for the wait. Server was very knowledgeable and generous with their time in assisting us. Overall, I intend to go back in the future and feel very comfortable recommending to others.
   

   Downtown GrilleResponded on 9 December 2024

   Hi, David! Thank you so much for such a thorough review. We are so pleased to hear that you found our sides generous, our entrees delicious, and our drink selections delightful. We love hearing that our culinary team's passion for what they do really came through and that the service from the rest of our staff was top-notch as well. We appreciate your honest feedback on the wait times for the entrees - it helps us improve the dining experience for all of our guests. Thank you for recommending us to others, and we look forward to the opportunity to serve you again soon!
   

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7. R

   Randy

   VIP

   Greensboro

   11 reviews

   5.0

   11 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A very excellent experience. We were celebrating our anniversary so it was going to be a great time anyway. The food and service was very good. They take the time to explain many things along the way. Chef visited us to help with our visit. Can’t wait to return again.
   

   Downtown GrilleResponded on 9 December 2024

   Hi, Randy! Thanks so much for letting us be a part of such a fun celebration. We love helping our guests mark these special milestones, and we are happy to hear that the food and service (with a visit from our chef) made for such and excellent experience. We are looking forward to the opportunity to serve you again soon!
   

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8. m

   michael

   VIP

   San Francisco

   14 reviews

   5.0

   14 reviews

   Dined on 5 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite restaurant in WS. Wonderful food, graciously served. Julie took great care of us. She’s very knowledgeable about the menu. Th farmer’s plate I had was just as she described. Two of us had it and literally cleaned our plates. One of us had the meatloaf special which was judged to be fabulous. As always, a pleasure to dine here.
   

   Downtown GrilleResponded on 7 December 2024

   Thank you so much for the kind words. Julie is amazing and I am so honored to have her working with us. We are so happy to hear that you had a great time. In addition, thank you for continuing to come and enjoy yourselves here. I know we always enjoy taking care of you all. Have a great weekend and hope to see you soon before the end of the holiday season! Cheers, Jon GM
   

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9. J

   Jon

   Richmond

   1 review

   5.0

   1 review

   Dined on 3 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at this Winston Salem restaurant, great food and service. Will definitely go back!
   

   Downtown GrilleResponded on 9 December 2024

   Hi, Jon! We're so pleased to hear that you had such a great first dining experience with us. We can't wait for the next opportunity to serve you!
   

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10. D

    Dave

    Charleston

    1 review

    4.0

    1 review

    Dined on 1 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    We have eaten here numerous times, and really like the restaurant. Our server Michael was attentive and knowledgeable of the menu. Prices have gone up a bit, and there was only one seafood entree available. The food was tasty, but we would have liked for the sides (pomme frites and mac and cheese ) to have been served hotter. We actually sent back the mac and cheese, which was re-fired but still came out luke warm. Otherwise, we enjoyed our evening there.
    

    Downtown GrilleResponded on 3 December 2024

    Good Afternoon. Thank you so much for letting us know about your experience, we always love having you all in. The menu is based upon market prices so the price of the steaks have gone up by $2 for the holiday season but will drop back down after the new year. I'm sorry to hear that the mac and cheese was not hot enough for you. It was bubbling when it came out, we will make sure that the internal temp is just as hot for you next time! Please let me know next time you plan to come visit, I would be honored to do something nice for your feedback and patronage. Cheers, Jon GM
    

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