Ditas

Review summary

1. J

   Julian

   San Francisco

   38 reviews

   vip
   3.0

   38 reviews

   Dined on 17 November 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   Disappointing in the extreme. Average food at best, disjointed service, very loud and poor wine selection and quality.
   

   DitasResponded today

   I’m so sorry to hear that your experience with us didn’t live up to your expectations. It’s incredibly disappointing to know we fell short in so many areas—average food, disjointed service, noise levels, and wine selection are all things we strive to excel at, so reading this is a tough but important reminder that we have work to do. Your feedback is invaluable, and I want you to know we’re listening. We’re already looking into ways to improve our service flow, refine our menu, and elevate our wine offerings to ensure every guest leaves feeling taken care of and delighted. I truly hope you’ll consider giving us another chance in the future. We’d love the opportunity to make it right and show you what we’re capable of. Warm regards, Nikita Owner, Ditas
   

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2. N

   Nick

   Portland

   1 review

   5.0

   1 review

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a large party of 9 with a nice large table on the window with spectacular water views. Prices are a bit high for the portion size, but you are getting good value on your dining experience with excellent food, views, beautiful decor and attentive service.
   

   DitasResponded today

   Thank you so much for bringing your party to Ditas and sharing your experience! I’m thrilled you enjoyed the stunning water views, beautiful decor, and attentive service—it’s our goal to make every moment feel special, and I’m so glad we could do that for your group. I appreciate your feedback on portion sizes and pricing. We always aim to provide great value through the quality of our food and the overall experience, but I’ll definitely take your thoughts to heart as we continue refining what we offer. It means a lot to hear you enjoyed your visit, and I hope we get the chance to welcome you and your group back again soon! Warmly, Nikita Owner, Ditas
   

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3. J

   Jenny

   San Francisco

   1 review

   2.0

   1 review

   Dined on 9 November 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   I very seldom leave poor reviews but I feel like I have to leave one here. We were so disappointed by our dinner at Ditas. First, the food was just not good. My entree was pasta with pesto, squash, walnuts etc. and instead was just strange, pasta swimming in green broth with indistinguishable vegetables. Just not good. My two companions didn’t like their food either. The only thing we liked were the truffle fries. The ambience was mixed. A lovely setting with amazing bay views of the city - but in an almost empty restaurant (on a Friday night) and with awful very unsophisticated music. My basic take on the place is, what a missed opportunity! With a talented chef and good music this place would be local treasure, with that setting. Until that happens, avoid.
   

   DitasResponded today

   I’m truly sorry to hear about your disappointing experience at Ditas. The pasta dish you described does not meet the standard we strive for, and I’ll be addressing this with our kitchen team. I’m also sorry that your companions didn’t enjoy their meals—this is not the experience we want to provide. Regarding the ambiance, I completely understand your concerns about the music and atmosphere. With such beautiful views, we want to create an unforgettable experience, and it’s clear we missed the mark. Thank you for your feedback—it’s a valuable reminder for us to improve. I truly hope you’ll consider giving us another chance to show you the experience we aim to offer. Warmly, Nikita Owner, Ditas
   

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4. N

   Nick

   London

   2 reviews

   3.0

   2 reviews

   Dined on 3 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Fantastic views - food was good, could be better given price point. Creative presentation on desserts (tiramisu, creme brulee) but misses the mark on taste. Wagyu tacos were excellent.
   

   DitasResponded 1 day ago

   Thank you for your feedback! I’m glad you enjoyed the views and loved the Wagyu tacos—they’re a favorite of ours too. I appreciate your thoughts on the desserts; while we strive for creativity, it’s clear we need to focus just as much on delivering the flavors to match. Your comments about the food and pricing are also helpful, and we’ll be using them to guide improvements. I hope we’ll have the chance to welcome you back and exceed your expectations next time!
   

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5. W

   William

   New Mexico

   81 reviews

   3.0

   81 reviews

   Dined on 31 October 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   What a view from this glass front dining room across the Bay and of the city skyline. It’s stunning. The food is also really quite creative and well executed. The only - but significant issue - was service. It was painfully slow and made me have great compassion and empathy for what was clearly a short staffed dining room (and maybe kitchen?). I suspect it was close to 25 minutes before our initial drink order was taken and arrived despite only two other tables being occupied in the dining room. And though a Spirits List was provided, they were out of a number of them that we ordered by name. The same plodding pace persisted through apps and mains…prompting us to also jettison the thought of dessert. I did bring the issue to the attention of someone who may have been in a managerial role and he apologized and comped our apps that was the proper thing to do…. But I do hope they figure out the severe issues in the front of house such that they match they delicious food being offered at Ditas.
   

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6. P

   Peter

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on 27 October 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   There was a wedding party that took up 90% of the enployees' time, and service for everyone else obviously suffered as a result. The clam chowder and duck tacos were botg amazingly delicious, while the entrees both left something to be desired. The lobster mac and cheese wasn't seasoned *nearly* enough, and the squash risotto had these horrible sesame "chips" that ruined half of the otherwise-delicious dish.
   

   DitasResponded 1 day ago

   Thank you for your detailed feedback. I’m so sorry that the wedding party impacted your experience—we strive to provide attentive service to all our guests, and it’s clear we fell short that day. I appreciate your kind words about the clam chowder and duck tacos and am glad you enjoyed those! As for the lobster mac and cheese and the squash risotto, I’ll be reviewing those dishes with our chef to address the seasoning and the sesame chips. Your insights are invaluable in helping us improve, and I hope you’ll give us another chance to provide a more consistent and enjoyable experience.
   

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7. d

   dian

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   gorgeous setting; wonderful service; good food- really very wonderful meal- the beet salad, fantastic, salmon perfectly cooked!
   

   DitasResponded 1 day ago

   Thank you so much for your kind words! I’m thrilled to hear you enjoyed your meal and that the beet salad and salmon stood out for you. It means a lot to know that our team provided wonderful service and that the setting added to your experience. Your feedback truly brightens our day, and we hope to welcome you back for another fantastic visit soon!
   

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8. A

   Ajmal

   San Francisco

   13 reviews

   vip
   5.0

   13 reviews

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous!!! Delicious food & wine, superb selection of innovative & classic dishes, crafted & served with style in a setting right out of movies - this puts Sausalito on par with the finest ‘dining destinations’ in the world!
   

   DitasResponded on 7 October 2024

   Thank you for the kind words! We’re so glad you enjoyed the food, wine, and atmosphere. We work super, super hard to create an experience we can be proud of, so it’s great to hear that you had such a positive time with us. We look forward to seeing you again soon! Nikita Khandheria
   

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9. J

   John

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An enjoyable evening: An accommodating and friendly staff, excellent food (shared appetizer of perfectly shelled oysters, a bowl of carrot-ginger soup and a shared entree of perfectly cooked scallops extended with one additional scallop). The dining room is beautifully designed to enhance dramatic views of the Bay and the city. This is the perfect place to entertain, newly arrived guests for a great introduction to our city and the entire Bay Area. We will be returning.
   

   DitasResponded on 2 October 2024

   Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your evening with us. It sounds like you had a delightful meal—those oysters and scallops are some of our favorites too! As a new restaurant, your feedback means the world to us. We truly care about providing value and quality in everything we serve because we’re proud to be a part of this community. Knowing that you felt right at home while taking in the beautiful views is exactly what we aim for. We can’t wait to welcome you back and share more delicious moments together. Your support helps us spread the word, and we’re so grateful for it!
   

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10. E

    Erin

    San Francisco

    43 reviews

    vip
    4.0

    43 reviews

    Dined on 21 September 2024

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 4

    I’m so very disappointed in my experience on Friday night. I invited four friends from Denmark to join me and although the service was outstanding from Sophia, but the blasting loud jazz was annoying and the food was not great. The scallops were raw and cold and the dish although beautiful was unseasoned and un appetizing. My friends who ordered the clam chowder were also very disappointed. I’ve sent many people to Ditas as they are a new restaurant in a competitive market. It was noticeable by my friends that there were very few people in the restaurant on a Friday night. The good news is that I believe the intention is to be better. I’ve experienced great customer service, but sadly not great food.
    

    DitasResponded on 2 October 2024

    Thank you for your honest feedback. As a young owner, I pour my heart into this restaurant, and it truly pains me to hear that your experience didn’t live up to what I strive for. I’m glad Sophia took great care of you, but I’m truly sorry that the food fell short, especially for your friends from Denmark. We’re committed to improving and would love to make it right. Please reach out to John, our CEO, at 307-840-6569 anytime you’d like to come back. It would mean so much to us to have the chance to show you the quality and warmth we aim for. Thank you for your support and belief in our journey. We hope to welcome you back soon!
    

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