Devonshire Arms - Baslow

Review summary

1. D

   Dominic

   Derbyshire1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for a Sunday roast in 23rd March. Fantastic food, atmosphere and service.
   

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2. B

   Barry

   Derbyshire1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Once we managed to get parked we had a great time good food and service at moderate prices
   

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3. J

   Jane

   Birmingham3 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Shocking ! Ordered wine, but couldn't drink it as whole pub only had 10 wine glasses, as confirmed by waitress. Ordered camembert cheese starter, advised they hadn't got any. At which point we left and will not be returning.
   

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4. P

   Penny

   London1 review

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A delicious meal in front of a roaring fire on a cold evening, amplified by great service, the perfect sticky toffee pud and dog friendly vibe. Our elderly lab adored all the fuss he received from the staff, particularly the barman, who seemed to give the best ear massages!
   

   Devonshire Arms - BaslowResponded 6 days ago

   Dear Penny, Thank you for your lovely review! We're thrilled to hear you enjoyed your meal and the cosy atmosphere by the fire. It's wonderful to know your lab had a great time too, especially with the barman's ear massages. We look forward to welcoming you both back soon. Best wishes, The Devonshire Arms Team
   

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5. T

   Tina

   Norfolk/Suffolk1 review

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good meal and staff welcoming, nice atmosphere. Would definitely visit again when in the area
   

   Devonshire Arms - BaslowResponded 6 days ago

   Dear Tina, Thank you for your lovely review! We're delighted to hear you enjoyed your meal and found our staff welcoming. We look forward to seeing you again when you're next in the area. Best wishes, The Devonshire Arms Team
   

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6. MK

   MaggieK

   Warwickshire1 review

   1.0

   Dined on 15 March 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Not a great dining experience. Poor front of house management compounded by slow food delivery and many missing items from the menu including burger buns! There were also no wine glasses. Food when arrived was poorly presented. Manager did make adjustments to our bill at the end to compensate but only after we raised the issues not in response to things that were clearly going on the restaurant floor.
   

   Devonshire Arms - BaslowResponded 6 days ago

   Thank you for sharing your feedback. I'm truly sorry to hear about your disappointing experience. It's clear we fell short in several areas, and I apologise for the inconvenience caused. Your comments regarding the management, food delivery, and presentation are taken seriously, and we will address these issues to improve our service. Thank you for bringing this to our attention. Best regards, The Devonshire Arms
   

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7. MH

   MarkH

   Cheshire2 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous meal! Very friendly staff and dog friendly. Would highly recommend 😊
   

   Devonshire Arms - BaslowResponded 6 days ago

   Dear Mark, Thank you for your lovely review! We're thrilled to hear you enjoyed your meal and found our staff friendly. It's great to know your furry friend felt welcome too. We appreciate your recommendation and hope to see you again soon. Best regards, The Devonshire Arms Team
   

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8. N

   Nigel

   Norfolk/Suffolk1 review

   3.0

   Dined on 14 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Ok…decor a bit tired, food ok, not many choices for GF, my poached egg was hard boiled, small portion for price ( which I don’t mind if perfect). The positives were it was warm and the waitress was helpful. Would not go back.
   

   Devonshire Arms - BaslowResponded 6 days ago

   Dear Nigel, Thank you for taking the time to share your feedback. We're pleased to hear you found our establishment warm and our waitress helpful. However, we're sorry to learn that other aspects of your visit did not meet your expectations. Your comments on the decor, gluten-free options, and food quality are noted and will be addressed with our team. We appreciate your input and hope you might reconsider visiting us again in the future. Best regards, The Devonshire Arms Team
   

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9. P

   Phillippa

   London5 reviews

   4.0

   Dined on 13 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The Devonshire Arms, Baslow does not have the same atmosphere or food (except the pies! Which are superb!) as the Pilsney Inn, although part of the Chatsworth Grp of pubs. But is a good solid choice for a pub meal nothing fancy just good food, good service.
   

   Devonshire Arms - BaslowResponded 6 days ago

   Dear Phillippa, Thank you for your review. We're delighted to hear you enjoyed our pies and found our food and service to be good. But you wont find us to be the same at the Pilsley Inn as we are not part of the same group. We appreciate your feedback though and hope to welcome you back to The Devonshire Arms soon. Best regards, The Devonshire Arms Team
   

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10. OT

    OpenTable Diner

    Derbyshire1 review

    5.0

    Dined on 11 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Warm welcome. Friendly staff. Great food and choices. Nice pub. Loved the fire.
    

    Devonshire Arms - BaslowResponded on 17 March 2025

    Thank you for your lovely review! We're delighted to hear you enjoyed the warm welcome, friendly staff, and great food. The fire is indeed a cosy touch, especially on cooler days. We look forward to welcoming you back soon! Best regards The Devonshire Arms
    

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