Devonshire Arms - Baslow

Devonshire Arms - Baslow reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Penny

   London1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A delicious meal in front of a roaring fire on a cold evening, amplified by great service, the perfect sticky toffee pud and dog friendly vibe. Our elderly lab adored all the fuss he received from the staff, particularly the barman, who seemed to give the best ear massages!
   

   Devonshire Arms - BaslowResponded 1 day ago

   Dear Penny, Thank you for your lovely review! We're thrilled to hear you enjoyed your meal and the cosy atmosphere by the fire. It's wonderful to know your lab had a great time too, especially with the barman's ear massages. We look forward to welcoming you both back soon. Best wishes, The Devonshire Arms Team
   

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2. T

   Tina

   Norfolk/Suffolk1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good meal and staff welcoming, nice atmosphere. Would definitely visit again when in the area
   

   Devonshire Arms - BaslowResponded 1 day ago

   Dear Tina, Thank you for your lovely review! We're delighted to hear you enjoyed your meal and found our staff welcoming. We look forward to seeing you again when you're next in the area. Best wishes, The Devonshire Arms Team
   

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3. MK

   MaggieK

   Warwickshire1 review

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Not a great dining experience. Poor front of house management compounded by slow food delivery and many missing items from the menu including burger buns! There were also no wine glasses. Food when arrived was poorly presented. Manager did make adjustments to our bill at the end to compensate but only after we raised the issues not in response to things that were clearly going on the restaurant floor.
   

   Devonshire Arms - BaslowResponded 1 day ago

   Thank you for sharing your feedback. I'm truly sorry to hear about your disappointing experience. It's clear we fell short in several areas, and I apologise for the inconvenience caused. Your comments regarding the management, food delivery, and presentation are taken seriously, and we will address these issues to improve our service. Thank you for bringing this to our attention. Best regards, The Devonshire Arms
   

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4. MH

   MarkH

   Cheshire2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous meal! Very friendly staff and dog friendly. Would highly recommend 😊
   

   Devonshire Arms - BaslowResponded 1 day ago

   Dear Mark, Thank you for your lovely review! We're thrilled to hear you enjoyed your meal and found our staff friendly. It's great to know your furry friend felt welcome too. We appreciate your recommendation and hope to see you again soon. Best regards, The Devonshire Arms Team
   

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5. N

   Nigel

   Norfolk/Suffolk1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Ok…decor a bit tired, food ok, not many choices for GF, my poached egg was hard boiled, small portion for price ( which I don’t mind if perfect). The positives were it was warm and the waitress was helpful. Would not go back.
   

   Devonshire Arms - BaslowResponded 1 day ago

   Dear Nigel, Thank you for taking the time to share your feedback. We're pleased to hear you found our establishment warm and our waitress helpful. However, we're sorry to learn that other aspects of your visit did not meet your expectations. Your comments on the decor, gluten-free options, and food quality are noted and will be addressed with our team. We appreciate your input and hope you might reconsider visiting us again in the future. Best regards, The Devonshire Arms Team
   

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6. P

   Phillippa

   London5 reviews

   4.0

   Dined on 13 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   The Devonshire Arms, Baslow does not have the same atmosphere or food (except the pies! Which are superb!) as the Pilsney Inn, although part of the Chatsworth Grp of pubs. But is a good solid choice for a pub meal nothing fancy just good food, good service.
   

   Devonshire Arms - BaslowResponded 1 day ago

   Dear Phillippa, Thank you for your review. We're delighted to hear you enjoyed our pies and found our food and service to be good. But you wont find us to be the same at the Pilsley Inn as we are not part of the same group. We appreciate your feedback though and hope to welcome you back to The Devonshire Arms soon. Best regards, The Devonshire Arms Team
   

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7. OT

   OpenTable Diner

   Derbyshire1 review

   5.0

   Dined on 11 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Warm welcome. Friendly staff. Great food and choices. Nice pub. Loved the fire.
   

   Devonshire Arms - BaslowResponded 4 days ago

   Thank you for your lovely review! We're delighted to hear you enjoyed the warm welcome, friendly staff, and great food. The fire is indeed a cosy touch, especially on cooler days. We look forward to welcoming you back soon! Best regards The Devonshire Arms
   

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8. P

   Phil

   Yorkshire6 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Lovely premises, friendly staff but let down by the food. We both ordered a beef Sunday lunch with a side of cauliflower cheese. (Three menu choices were off) The beef was quite chewy, the veg weren’t particularly warm and the roast potatoes were rock hard. The cauliflower cheese was small and watery. This is third time we’ve had Sunday lunch there. First time was excellent, second time was very average but though maybe a bad day. Third (and last) time was poor and clearly had been sat about all day.
   

   Devonshire Arms - BaslowResponded 4 days ago

   Dear Phil, Thank you for your feedback and for being a returning customer. We're pleased to hear you enjoyed our premises and found our staff friendly. However, we're very sorry to learn that your recent Sunday lunch did not meet expectations. Your comments about the beef, vegetables, roast potatoes, and cauliflower cheese are concerning, and we will address these issues with our kitchen team to ensure improvements are made. We appreciate your honest feedback and hope you might consider giving us another chance in the future. Best regards, The Devonshire Arms
   

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9. J

   Jo

   Derbyshire1 review

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Best Sunday lunch apart from my own 😋. I ate in the bar, I was a lone female diner which isn't always an easy experience. I was made to feel very welcome by the bar staff, helped to chose a dining option. I chose to eat in the bar rather than take my booked table in the restaurant which was more formal than I wanted. The full Sunday lunch menu was available in the bar. I chose the roast belly pork with all the trimmings. The food was amazing, well cooked, lots of veggies, super Yorkshire and scrummy gravy. The staff were friendly and helpful. 10/10 for venue, staff and food. I felt like I'd had a real treat. Thank you Devonshire Arms
   

   Devonshire Arms - BaslowResponded 4 days ago

   Dear Jo, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your Sunday lunch with us and felt welcomed by our bar staff. It's great to know that the roast belly pork and all the trimmings hit the spot for you. Your kind words about our venue, staff, and food mean a lot to us. We look forward to welcoming you back soon! Best regards, The Devonshire Arms
   

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10. A

    Anna

    Devon1 review

    4.0

    Dined on 8 March 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    All perfect, very clean and dog friendly, only disappointment that a few things were off the menu.
    

    Devonshire Arms - BaslowResponded 4 days ago

    Dear Anna, Thank you for your lovely review. We're delighted to hear you found our pub clean and dog friendly. We apologise for the limited menu options during your visit and appreciate your understanding. We hope to welcome you and your furry friend back soon. Best regards, The Devonshire Arms Team
    

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