Delucca Gaucho Pizza & Wine

Review summary

1. F

   Frances

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love the neverending pizza here! It's so fun and they have lots of different flavors. The dessert pizzas are really great.
   

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2. N

   Nicole

   VIP

   Chicago

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We’ve been to Delucca’s Southlake several times, and while the food and atmosphere are nice the service is always quite slow. It takes forever for a server to come to your table and get drinks. Also, the happy hour specials are only offered at the bar which was disappointing.
   

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3. S

   Susan

   Los Angeles

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Service, Great delicious pizza ! We love it and will be back for sure !
   

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4. J

   Josh

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food and service! We had a great experience on Christmas Eve for dinner!
   

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5. J

   Jorge

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The rodizio approach to pizza is wonderful. You can try many different flavors of pizza and they're all delicious. Both the savory and sweet pizzas are great.
   

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6. T

   Tony

   Dallas

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was really good but the noise level was extremely loud for a place that you had to reserve a table. Also the service was just, ok, the people that served the pizzas didn’t seem very enthusiastic about their job, so it seemed.
   

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7. N

   Nikki

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my daughter’s 9th birthday here and had an amazing time! From the time we walked in until the time we left, the service was phenomenal! THANK YOU guys for fulfilling my requests! We will be back soon!
   

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8. j

   jason

   VIP

   Dallas

   13 reviews

   5.0

   13 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, fresh unique pizzas, and great caipirinhas!
   

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9. J

   John

   VIP

   Dallas

   10 reviews

   5.0

   10 reviews

   Dined on 26 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had Back room just right for 10. Server was quick and kind. Pizzas were delicious. We had extra lobster bisque and meatballs - GREAT DEAL! 1 Littre Bottle of Austin Hope for $65.00 Best deals in wine I have found anywhere.
   

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10. P

    Paul

    Dallas

    9 reviews

    3.0

    9 reviews

    Dined on 23 November 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5

    We were celebrating my son’s birthday. When I made the reservation online, I had included this information. Nobody at the restaurant acknowledged his birthday at all. We absolutely love this restaurant, and I make these remarks sadly because we usually have good experiences. Unfortunately, on this evening, our service was subpar. After we were seated and our server introduced himself to us, it was another 30 minutes before we saw him again. The People that were actually serving us the pizzas, were very difficult to understand, and they were all incredibly soft spoken. The music was very loud, which made it even more challenging to understand what they were saying. They also became frustrated when we asked them to repeat themselves . Because we could not get our server to return to our table to check on us, I had to go to the bar myself to order our drinks. Once I did order our drinks, it took another 15 minutes to receive them. All in all, it was a bad experience. Even though we went on a Friday evening, the restaurant was not very busy and they were plenty of servers. It was just upsetting that our server did not tend to us where the regularity that we were accustomed . If it were not for the excellent quality of the food,we would not return anymore. We have been to other locations in DFW but prefer this Southlake location. However after this experience of poor service and the lack of acknowledgment of my son’s birthday, we will likely reconsider this decision.
    

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