Dave & Buster's - Lombard

Review summary

1. N

   Nahla VIP

   Chicago12 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience her! Everyone was sooooo nice!! The food was great, it was the cleanest Dave and Busters we have seen! I highly recommend for friends and family!
   

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2. M

   Mark

   Chicago2 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited over 30 minutes for our last round of drinks, food was awful, not timely, and the server just didnt do his job. Worst experience in a restaurant ive had in a very long time. Not to mention grossly overpriced. If i could give 0 stars i would
   

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3. I

   Ivan

   Chicago1 review

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience bartender was amazing family had a great time
   

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4. C

   C VIP

   Chicago2 reviews

   2.0

   Dined on 5 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Disappointed. Made a reservation for my son’s birthday and made note that it was for a birthday celebration. Stood at the receptionist area for 5 minutes when the place was empty except for one table. Then waited another 10 mins to be greeted by a server. The server forgot our fries, forgot our straws, couldn’t find my salad dressing for about 7 minutes while I sat at stared at my brown salad. No mention of the birthday and I didn’t bother to ask at this point for a desert, song, etc. Music was blaring over the sports. Will not return.
   

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5. T

   Tiffany

   Chicago1 review

   3.0

   Dined on 19 January 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   The server I had was terrible he was so busy watching the game then taking care of me and my guest.
   

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6. A

   Alyssa

   Chicago1 review

   1.0

   Dined on 3 January 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I would not recommend Dave and Dusters in Lombard. The service was poor. We sat for 10 minutes before ever being greeted at our table. Our server was not able to answer any questions about the specials and when we ordered a drink that we thought was a part of a happy hour offer, it was not but our server did not say anything. Dirty plates and empty glasses were never removed from the table through the whole dining experience despite multiple times our server and food runner came to the table. The experience was horrible. I would not recommend this location. So disappointed.
   

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7. E

   Enrique

   Chicago6 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time and the food was excellent. Games were great.
   

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8. R

   Rubie

   San Francisco3 reviews

   1.0

   Dined on 31 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Despite arriving on time for my reservation, I was informed that reservations were not accepted and it would be 1.5 hrs for a table.
   

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9. OT

   OpenTable Diner

   Chicago1 review

   2.0

   Dined on 7 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were very disappointed in the service. We ordered drinks and we quickly got all but 2 of our drinks. After waiting 25 minutes and asking the waitress 3 times we got our last 2 drinks which were a water and a ginger ale. We had a party of 12 and the first 5 orders of food came out, we waited 20 minutes for the other 6 orders of food, and one person’s order never came so they had to remake it and it came out wrong. Overall it was a very frustrating experience and it makes me not want to go back.
   

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10. J

    Joseph

    Chicago4 reviews

    5.0

    Dined on 17 November 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had a great time at Dave & Buster's. Our waitress, Jennifer, was excellent, on the ball to serve our table of 12. She met all our needs, constantly checking on our table to see if we needed anything. The staff was great with the kids (birthday party). The restrooms were clean, the service was fast, and the parking was easy.
    

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