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Custom Folkestone C.I.C., Folkestone, Kent

Custom Folkestone C.I.C.

4.6
4.6
20 Reviews
£26 to £40
Contemporary British
  • Innovative
  • Great for brunch
  • Healthy
Located between the sea, the Garden of England and the town’s Creative Quarter, Custom Folkestone’s kitchen serves up extraordinary hyper-locally sourced seafood and vegetarian food alongside a menu of food-focused artistic projects. Chef/director Cherry Truluck draws inspiration from seasonal local produce, historic recipes and contemporary international cooking.

Custom serves a brunch menu from 10am-5pm and an affordable contemporary bistro-style menu throughout the day and evening. Our menu focuses on seafood, with a strong element of vegetarian and plant based fare.

Custom operates from a beautifully converted double shipping container in the East Yard of Folkestone's restored Harbour station. Through an ingredients and labour exchange initiative, collaborating with the local community, Custom is committed to delivering an uplifting and nourishing experience of creating, sharing and enjoying amazing food, which is also accessible.

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Additional information

  • Dining style
    Casual Dining
  • Price
    £26 to £40
  • Cuisines
    Contemporary British, Farm-to-table, Fusion / Eclectic
  • Hours of Operation
    Fri 6:00 pm–10:00 pm Sat 10:00 am–10:00 pm Sun 10:00 am–4:00 pm
  • Phone number
    07367 791202
  • Payment Options
    Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Custom Folkestone can undertake outside catering by prior arrangement for special events and parties. In particular we work with arts organisations and venues to curate bespoke meals and food events.
  • Area
    Folkestone
  • Cross Street
    Folkestone Harbour Arm
  • Parking details
    Parking is available in the Harbour Arm Car Park. Minimum fee of £2.40 (up to 2 hours) based on £1.20 per hour (up to 8 hours). £10 per day.
  • Public transit
    Folkestone Central Train Station
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Counter Seating, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine

What 20 people are saying

Overall ratings and reviews

4.6
4.6 based on all time ratings
  • 4.7Food
  • 4.7Service
  • 4.5Ambience
  • 4.3Value

NoiseEnergetic

20 Reviews
  1. SandraH

    Surrey

    2 reviews

    5.0

    2 reviews

    Dined on 30 November 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful ethos, dining experience, presentation and taste.

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  2. AlisonS

    Kent

    3 reviews

    5.0

    3 reviews

    Dined on 23 November 2019

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great to support this venture, lovely locally sourced food with a twist, served promptly and by friendly interested staff. We went early so not many there but the table next to us was very close and noisy!

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  3. GrahamJ

    Kent

    1 review

    5.0

    1 review

    Dined on 22 November 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I visited with my wife for an evening meal. We both started with Borsch and had Sea Bream in a crab sauce for a main. The food was excellent, really tasty, we thourily enjoyed ourselves. We will definitely visit shain

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  4. Netty2gogo

    Kent

    1 review

    5.0

    1 review

    Dined on 17 November 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A lovely, leisurely afternoon was spent celebrating a friend's birthday. The food was fresh and delicious. The oyster starter was the best, the raddicio was unusual and not really to my taste. The fish stew was so tasty, would definitely recommend. The cheese board was a perfect combination of excellent pieces, with a cracker for a plate (cute). I like the fact that the menu varies from week to week.

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  5. RobD

    London

    4 reviews

    5.0

    4 reviews

    Dined on 11 October 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A second delicious meal at Custom, I really couldn’t recommend this place more. The staff are so lovely, it feels very personal and tastes amazing. We’ll be back. Again!

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  6. Lindsay

    Kent

    4 reviews

    5.0

    4 reviews

    Dined on 7 September 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had an amazing experience and are big fans of Custom's mission and everything they stand for. The choices on the menu all sound so incredible, it's hard not to order a few, and we did not regret this as everything we ate was absolutely divine. Highly recommend Custom - thank you for everything you do and stand for!

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  7. Helen

    London

    3 reviews

    5.0

    3 reviews

    Dined on 24 August 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Delicious and different and a way of catering and eating to be admired
    Custom Folkestone C.I.C.Responded on 6 September 2019
    Thanks Helen, so glad you enjoyed your visit to Custom!

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  8. DavidG

    London

    9 reviews

    4.0

    9 reviews

    Dined on 24 August 2019

    1. Overall 4
    2. Food 5
    3. Service 2
    4. Ambience 3
    The cuisine was excellent and imaginative as the last time but the wait between courses - at least 30 mins - was too long!
    Custom Folkestone C.I.C.Responded on 6 September 2019
    Hi David, we're so thrilled that you loved the food on your visit to Custom Folkestone, thank you for your review! You visited us on our busiest night since we opened and we're aware that we didn't get the food out as quickly as we would normally like to, so apologies for that. We're working on employing another chef in the kitchen at the moment, so hopefully those busy nights will continue but with a bit more pace! Look forward to seeing you again.

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  9. AMANDAC

    London

    5 reviews

    4.0

    5 reviews

    Dined on 17 August 2019

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Lovely food and very helpful staff- we went for dinner and had a mixed table of vegan and pescatarian. Very interesting and tasty.
    Custom Folkestone C.I.C.Responded on 6 September 2019
    Thank you for your kind review Amanda! Hope to see you again soon.

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  10. JanineG

    Kent

    1 review

    4.0

    1 review

    Dined on 4 August 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Been looking forward to visiting Custom for ages and it was an absolute treat. There's not much better than watching the lettuce for your salad be cut two yards from where you are sitting! The ethos of this place warms my heart and it is both family and dog friendly. I think the degree of child friendliness won't suit some people if I am blunt (me a couple of decades ago tbh) but for others this will make a magnetic attraction! The venue was buzzing with young family families and kids just got to hang out together while mums and dads caught up with friends. Overall this place is very, very special ❤️
    Custom Folkestone C.I.C.Responded on 8 August 2019
    Thanks so much Janine! I'm so thrilled that you enjoyed the food and the space. :) What a lovely review - we are very proud. It does get pretty hectic during our fortnightly storytelling sessions and we love that - but do feel free to pop in during our normal service and enjoy a slightly quieter time!

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FAQs

Custom Folkestone C.I.C. is rated 4.6 stars by 20 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing
Google Map for Custom Folkestone C.I.C.

Harbour Approach Rd, Folkestone, Kent CT20 1QH

Additional information

  • Cross Street
    Folkestone Harbour Arm
  • Area
    Folkestone
  • Hours of Operation
    Fri 6:00 pm–10:00 pm Sat 10:00 am–10:00 pm Sun 10:00 am–4:00 pm
  • Price
    £26 to £40
  • Cuisines
    Contemporary British, Farm-to-table, Fusion / Eclectic
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Parking is available in the Harbour Arm Car Park. Minimum fee of £2.40 (up to 2 hours) based on £1.20 per hour (up to 8 hours). £10 per day.
  • Public transit
    Folkestone Central Train Station
  • Payment Options
    Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Beer Garden, Cocktails, Counter Seating, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    07367 791202
  • Catering
    Custom Folkestone can undertake outside catering by prior arrangement for special events and parties. In particular we work with arts organisations and venues to curate bespoke meals and food events.
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