Craft - Trade Hotel

Craft - Trade Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. s

   steven

   Milwaukee1 review

   3.0

   Dined on 13 April 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Service could have been better. That said, the convenience to the Bucks was ideal. I would likely return.
   

   Craft - Trade HotelResponded 3 days ago

   Thanks for visiting us, Steven. We're glad to hear that you found our location convenient and our food, service, and value to your liking. We're sorry to hear that our service didn't meet your expectations. We strive to provide excellent service to all our guests, and we'll certainly take your feedback into consideration as we continue to improve. We hope you'll consider returning to Craft - Trade Hotel in the future. We look forward to serving you again. - The Management Team
   

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2. D

   Diane

   Tampa5 reviews

   5.0

   Dined on 8 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again a spectacular meal! House made chips and French onion dip delicious! Chicken sandwich outstanding and all drinks again perfect! Thanks for a wonderful evening!!
   

   Craft - Trade HotelResponded 3 days ago

   Hello Diane, We're thrilled to hear that you had a wonderful evening at Craft - Trade Hotel! It's fantastic to know that our house made chips and French onion dip hit the spot, and that you enjoyed our Chicken Sandwich and all our drinks. Your kind words mean a lot to us. We always strive to provide an exceptional dining experience and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back for another spectacular meal soon! Best Regards, The Management Team
   

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3. k

   karen VIP

   Chicago11 reviews

   4.0

   Dined on 31 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We had the beer cheese soup, chicken sandwich, and the smash burger - all were excellent!
   

   Craft - Trade HotelResponded 3 days ago

   Hello Karen, We're thrilled to hear that you enjoyed your meal at Craft - Trade Hotel! It's wonderful to know that our beer cheese soup, chicken sandwich, and smash burger hit the spot. We always strive to provide excellent food and service, so your feedback is much appreciated. We look forward to serving you again soon. Best regards, The Management Team
   

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4. D

   David VIP

   Milwaukee2 reviews

   4.0

   Dined on 30 March 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our preferred pre-game dining spot was disappointing this time.
   

   Craft - Trade HotelResponded 3 days ago

   Hello David, Thank you for taking the time to share your experience at Craft - Trade Hotel. We're sorry to hear that your pre-game dining experience didn't live up to your expectations this time. We appreciate your feedback and will certainly take it into account as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again and provide you with a more enjoyable pre-game dining experience. Best wishes, The Management Team
   

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5. A

   Andrea

   Minneapolis2 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and excellent servers! Drinks and food came quickly. Vibe was really fun! In my opinion, it’s the best place to go prior to anything at Fiserv - reliable service, delicious food and just across the street from Fiserv.
   

   Craft - Trade HotelResponded 3 days ago

   Hey Andrea, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service, drinks, and food. It's always great to know that our guests have a fun and enjoyable experience at Craft - Trade Hotel. We're glad you found our location convenient, especially since you're looking forward to a great night before your event. We strive to provide the best service and food, and we're glad to hear that we hit the mark for you. We look forward to serving you again soon. Best regards, The Management Team
   

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6. K

   Kevin VIP

   New York City75 reviews

   3.0

   Dined on 28 March 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   We ordered the chips and dip which were addicting and amazing! Also ordered the whiskey sour and a couple of old fashioneds which were made very well. Just strong enough and had very good flavor. Tried to order the fish fry but somehow they were sold-out...hoping they can plan better for future Fridays.
   

   Craft - Trade HotelResponded 3 days ago

   Hi Kevin, We're thrilled to hear that you enjoyed your experience at Craft - Trade Hotel! It's wonderful to know that our chips and dip, whiskey sour, and old fashioned drinks hit the mark for you. We always aim to make our drinks strong, but good enough for you to enjoy. We're sorry to hear about the fish fry - we're working on our stock plan to ensure our guests have more options to choose from. Thanks for your feedback, and we hope to serve you again soon. Best wishes, The Management Team
   

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7. D

   Diane

   Tampa5 reviews

   5.0

   Dined on 28 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Craft is very consistent. The food is always amazing and the drinks unique and delicious. The staff are kind and attentive.
   

   Craft - Trade HotelResponded 3 days ago

   Thanks for the review, Diane! We're thrilled to hear that you had a great experience at Craft - Trade Hotel. It's wonderful to know that you enjoyed our unique and delicious drinks, as well as the food and service. Your kind words mean a lot to us. We look forward to welcoming you back soon for another amazing dining experience.
   

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8. K

   Karoline

   Chicago2 reviews

   5.0

   Dined on 26 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The Pork Tomahawk with red wine Demi was so delicious and the charcuterie board was soooo good! Good bar drinks as well. It was the perfect spot before the Heart concert.
   

   Craft - Trade HotelResponded 3 days ago

   Hello Karoline, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our Pork Tomahawk with red wine demi, charcuterie board, and bar drinks. It's always a pleasure to serve our guests. We're glad to know that our spot before the Heart concert was a perfect one for you. We appreciate your feedback and look forward to serving you again soon at Craft - Trade Hotel. Best, The Management Team
   

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9. B

   Bruce

   Chicago1 review

   2.0

   Dined on 26 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Had a great dinner but service at breakfast the next day was really poor. Restaurant not crowded but had to ask the manager to get a waiter to come over. Nice hotel but very pricey. Valet parking ended up at $66/night with tax, that’s more than I pay in Chicago
   

   Craft - Trade HotelResponded 3 days ago

   Thanks for the feedback, Bruce. We're glad to hear that you enjoyed your dinner at Craft - Trade Hotel. However, we're sorry to hear about the poor service you experienced during your breakfast the next day. We always strive to provide the best service to our guests, and it's disappointing to hear that we fell short on this occasion. We understand your concern about the pricing and will take it into consideration as we continuously review our pricing strategy. We're glad you found our hotel satisfactory, but we understand that our pricing might be higher than what some may expect. We appreciate your feedback and hope to serve you better in the future. The Management Team
   

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10. l

    larobb VIP

    San Francisco9 reviews

    4.0

    Dined on 22 March 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    I was there with an airline group so I had the hanger steak. Steak was cooked to my well done specifications and absolutely delicious with the bourbon sauce. Complimenting it with an old-fashioned, always right with the world. Service was good, although the server was not able to split the checks for my company expense requirements.
    

    Craft - Trade HotelResponded on 23 March 2025

    Thanks for the feedback, larobb! We're thrilled to hear that you enjoyed the hanger steak and found our bourbon sauce to your liking. It's great to know that our old-fashioned was a perfect complement to your meal. We strive to meet all our customers' requirements, so we appreciate your patience with our airline group. We look forward to welcoming you back to Craft - Trade Hotel soon. Best, The Management Team.
    

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