Côte Brasserie - Windsor

Review summary

1. D

   David

   Berkshire

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   As always the food (especialy the Christmas specials) is excellent however the last couple of visits have been marred by the slow service today with having only mains taking over 90 mins from sitting down to our plates being cleared and then only after asking for the bill. Disappointing and will have to avoid for business lunches in the future.
   

   Côte Brasserie - WindsorResponded today

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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2. OT

   OpenTable Diner

   Buckinghamshire

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing flavours, superb staff, all delightful. And an unexpected birthday cake and candle and sing song from the staff for my son’s 18th (they cleverly observed his special day) which embarrassed him brilliantly and he couldn’t blame us! All in all fabulous. Slightly surprising price - maybe we didn’t hold back enough on our order!!
   

   Côte Brasserie - WindsorResponded 3 days ago

   Hi, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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3. M

   Maryna

   Oxford

   4 reviews

   5.0

   4 reviews

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for family gatherings , recommended!!!
   

   Côte Brasserie - WindsorResponded on 18 November 2024

   Hi Maryna, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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4. E

   Eda

   Dubai

   5 reviews

   vip
   1.0

   5 reviews

   Dined on 10 November 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   I am writing to express my dissatisfaction with a recent experience at your restaurant, which was highly disappointing given that my family and I have been loyal customers for over two years, with three bookings already made for the upcoming month. On November 10, at approximately 12:30 PM, we were asked to vacate our table only 1.5 hours after starting our lunch. This request came directly from the manager on duty, and we felt it was abrupt and unwarranted. As regular patrons, we’ve never encountered such a situation before, and the rushed nature of this request left us feeling unwelcome and disrupted our meal. Additionally, the noise level from a party seated next to us was extremely disruptive. Their loud celebration made it very difficult to enjoy our meal and cast a serious shadow on the overall ambience. Given our long-standing relationship with your establishment, we are extremely disappointed by this visit. We hope you will take this feedback seriously and consider how the overall dining experience can be improved for loyal customers.
   

   Côte Brasserie - WindsorResponded on 11 November 2024

   Hi Eda, thanks for the review, we are so sorry to hear of what you describe. In the spirit of ever improving, we'd love to discuss things further with you. Please reach out to us on reviews@cote.co.uk.
   

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5. J

   Joanne

   London

   6 reviews

   4.0

   6 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We went to celebrate my dads 81st birthday. Brilliant, friendly service and they gave us a glass of free champagne each as a birthday treat. Food was lovely! Thanks Cote Brasserie
   

   Côte Brasserie - WindsorResponded on 17 November 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

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6. P

   Poppy

   Berkshire

   1 review

   2.0

   1 review

   Dined on 7 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Our server at the begging of Service was good. After he finished his shift, the new server was not attentive and did not check on us if we needed anything and we kept having to get her attention. Nice lady, but needs to improve on being attentive to the customers at the tables
   

   Côte Brasserie - WindsorResponded on 9 November 2024

   Hi Poppy, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with the service throughout your visit. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us on reviews@cote.co.uk.
   

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7. L

   Louanna

   Berkshire

   3 reviews

   5.0

   3 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I could not fault the service. A table with a view was requested and delivered. Easy to book on Open Table. Service was fast and accommodating. Very friendly staff. All our meals were delicious and a reasonable price. Happy customer, highly recommend.
   

   Côte Brasserie - WindsorResponded on 9 November 2024

   Thank you for the wonderful feedback, we appreciate it 😊.
   

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8. L

   Lesley

   Berkshire

   60 reviews

   vip
   5.0

   60 reviews

   Dined on 18 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely staff had a very nice breakfast Thank you
   

   Côte Brasserie - WindsorResponded on 19 October 2024

   Hi Lesley, thanks for the rating - we really appreciate it! We’ll ensure the team knows just how special you made them feel! See you again soon.
   

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9. A

   Ami

   London

   2 reviews

   2.0

   2 reviews

   Dined on 11 October 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   Took my order wrong and took forever to give me back the right one
   

   Côte Brasserie - WindsorResponded on 13 October 2024

   Hi Ami, thanks for the review, sorry we didn’t meet your expectations. In the spirit of ever improving, we’d love to discuss things further with you. Please reach out to us on reviews@cote.co.uk
   

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10. T

    Tania

    London

    18 reviews

    4.0

    18 reviews

    Dined on 9 October 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Wish there was more vegan gluten free options, the only one there was ratatouille wasn’t that nice, lucked in flavour
    

    Côte Brasserie - WindsorResponded on 11 October 2024

    Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our menu development team and we do hope you’ll continue to be a valued guest of ours.
    

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