Côte Brasserie - Richmond

Review summary

1. OT

   OpenTable Diner

   London

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   First waiter was lovely and cheery even though it was the end of his shift. 2nd girl was miserable which was a shame. We love the Pork Belly but it was disappointing this time, smaller and not crispy, but the potato dauphine was amazing. We also loved plain crème brûlée, another reason we come to cote, but they have replaced the plain vanilla one with lime and raspberry and when we said the waitress that it was a shame they did not keep timeless items on the menu she was uninterested.
   

   Côte Brasserie - RichmondResponded 1 day ago

   Hi - thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with some of our service and food. We'll use your comments constructively, and thank you for the additional information which is really helpful. We always have our classic crème caramel available, but do like to vary the crème brûlée seasonally. We'll pass your feedback onto our food team and hope you'll return to continue to dine with us soon.
   

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2. s

   sarah

   London

   2 reviews

   5.0

   2 reviews

   Dined on 24 December 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was lovely and our waiter was attentive, just wanted to say one thing the manager was incredibly scruffy not a good representative for the restaurant while the rest of the staff were well turned out
   

   Côte Brasserie - RichmondResponded 5 days ago

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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3. P

   Pam

   VIP

   London

   13 reviews

   4.0

   13 reviews

   Dined on 13 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall it was a lovely afternoon. Just thought it was a bit pricey for what we had. Staff were attentive, friendly and helpful.
   

   Côte Brasserie - RichmondResponded on 14 December 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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4. J

   Jayne

   Berkshire

   7 reviews

   5.0

   7 reviews

   Dined on 12 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Pleasant staff and service A cosier Christmas feel with music may have improved it
   

   Côte Brasserie - RichmondResponded on 18 December 2024

   Hi Jayne, thanks for sharing your thoughts, we appreciate the review and look forward to welcoming you back again soon
   

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5. A

   Alison

   Edinburgh

   10 reviews

   5.0

   10 reviews

   Dined on 6 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great night. Lovely meal and good choice of cocktails and wine. Service was excellent.
   

   Côte Brasserie - RichmondResponded on 8 December 2024

   Thank you for the wonderful feedback, We appreciate it. 😊
   

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6. F

   Felicity

   Newcastle

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, lively atmosphere. Attentive staff and delicious food.
   

   Côte Brasserie - RichmondResponded on 18 November 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

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7. K

   Kate

   London

   3 reviews

   3.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was good and staff were very friendly but the service was slow and there were some mistakes.
   

   Côte Brasserie - RichmondResponded on 11 November 2024

   Hi Kate, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with the service. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us on reviews@cote.co.uk.
   

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8. D

   David

   VIP

   London

   98 reviews

   4.0

   98 reviews

   Dined on 1 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good value set meal with good choices served by friendly staff.
   

   Côte Brasserie - RichmondResponded on 3 October 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

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9. H

   Helen

   London

   2 reviews

   5.0

   2 reviews

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My friend and I visited because I wanted to try the mushroom bourguignon. As a vegetarian/ vegan this was unusual. It was really interesting, flavourful and unusual. We both thought the food and service was excellent and we had a quiet, early dinner.
   

   Côte Brasserie - RichmondResponded on 25 September 2024

   Hi Helen, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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10. N

    Nathan

    London

    1 review

    5.0

    1 review

    Dined on 31 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing meal with partner and family, service and food were flawless
    

    Côte Brasserie - RichmondResponded on 10 September 2024

    Hi Nathan, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
    

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