Côte Brasserie - Kensington

Review summary

1. M

   Mary Louise

   Toronto

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful, delicious meal, with friendly, attentive service. We were not rushed and felt very welcomed.
   

   Côte Brasserie - KensingtonResponded today

   Hi Mary Louise, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
   

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2. P

   Peter

   London

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Very good food and the service was really good, very friendly and made us feel welcome, being close to the door was a little difficult as there were big parties awaiting seating but hey it’s Christmas!
   

   Côte Brasserie - KensingtonResponded 3 days ago

   Hi Peter, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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3. S

   Stephen

   Kent

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Restaurant was very busy , starters came quite quickly after long wait to order and mains took so long to be served we ran out of time for dessert.
   

   Côte Brasserie - KensingtonResponded 3 days ago

   Hi Stephen, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with the service. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us via our website.
   

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4. S

   Sarah

   Manchester

   1 review

   3.0

   1 review

   Dined on 5 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   We love Cote but it was so busy and tables very close together. Not enough staff to provide adequate attention though the staff tried very hard.
   

   Côte Brasserie - KensingtonResponded on 7 December 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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5. J

   Jerome

   Washington DC

   1 review

   3.0

   1 review

   Dined on 1 December 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Nice and friendly wait staff, but service is EXTREMELY slow. Food was very good, but again, very slow service. Likely need additional kitchen and/or wait staff.
   

   Côte Brasserie - KensingtonResponded on 5 December 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to address your comments with our restaurant management teams and we do hope you’ll continue to be a valued guest of ours.
   

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6. S

   Sophie

   London

   1 review

   3.0

   1 review

   Dined on 30 November 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was good but service was terrible, not by the waitress but this lady who seemed to be a manager. She was quite hostile and saw her throw trays throughout the night and seemed just really annoyed about something.
   

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7. E

   Elena

   London

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The portions have become a bit of a small side, but still
   

   Côte Brasserie - KensingtonResponded on 8 December 2024

   Hi Elena, thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts. So sorry to hear that you were a little disappointed with the portion sizes, but really pleased you had a good time overall. We hope you come back again soon!
   

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8. E

   Elena

   London

   16 reviews

   5.0

   16 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our Friday night meal. We had two little kids and the kid's menu was spot on. The restaurant was a nice mixture of a good solid brasserie and a family friendly atmosphere. This is one of the better Cote in the chain.
   

   Côte Brasserie - KensingtonResponded on 24 November 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

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9. P

   Paul

   Kent

   6 reviews

   5.0

   6 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything as expected of this professional chain. Thank you for avery nice evening.
   

   Côte Brasserie - KensingtonResponded on 15 November 2024

   Hi Paul, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
   

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10. J

    Jeremy

    London

    11 reviews

    5.0

    11 reviews

    Dined on 11 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Very attentive service and good food. Decent house wine too.
    

    Côte Brasserie - KensingtonResponded on 16 November 2024

    Hi Jeremy, thanks for sharing your thoughts, we really appreciate the review and look forward to welcoming you back again soon.
    

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