Côte Brasserie - Cheltenham

Review summary

1. O

   Oluwabunmi

   London

   2 reviews

   2.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   Booked for dinner for 2 but unfortunately for the food wasn’t great. Had to send my food back as it wasn’t cooked properly. I’ve been to other Cote Brasserie but unfortunately Cote Brasserie in Cheltenham Spa was the worst. They did apologise and my meal was free. Based on my experience I won’t recommend.
   

   Côte Brasserie - CheltenhamResponded 6 days ago

   Hi, thank you for giving us a rating based on your experience. Sorry to hear you’ve been left feeling disappointed with your meal. We'll use your comments constructively, but should you wish to discuss anything further, please reach out to us via our website.
   

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2. E

   Erica

   Gloucestershire

   3 reviews

   5.0

   3 reviews

   Dined on 4 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Warm and friendly greeting. Our waiter gave us a glass of bubbly each to celebrate our birthdays in December and the service was top notch from everyone there. The food was delicious and cooked to perfection. Thank you so much Cote Brasserie @ Cheltenham. It always a pleasure to eat there.
   

   Côte Brasserie - CheltenhamResponded on 5 December 2024

   Thank you for the wonderful feedback, we appreciate it. 😊
   

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3. G

   Gillian

   London

   4 reviews

   5.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   I took my daughter for her birthday. She was given a card and a glass of crémant which I thought was delightful. The food was very delicious and the service was very good. I’m sorry I don’t live near a Cote Brasserie but shall return next time I am in Cheltenham
   

   Côte Brasserie - CheltenhamResponded on 10 November 2024

   Thank you for the wonderful feedback, We appreciate it 😊.
   

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4. C

   Charlotte

   London

   7 reviews

   3.0

   7 reviews

   Dined on 4 October 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We ordered the fixed price menu which was £17 for two courses. Both courses were measly and really felt like a cut price option but not good value at that. I’m a fan of Cote but this was disappointing and with a final bill of nearly £90 for two people which only included a small bowl of olives, a dessert and a small carafe of wine as extras, actually felt like an expensive meal for what we got. I also realised afterwards that they had charged full price for the desert rather than including it as a fixed price three course meal.
   

   Côte Brasserie - CheltenhamResponded on 10 October 2024

   Hi Charlotte, thanks for the review, sorry to hear of your overcharge, we’d love to discuss things further with you. Please reach out to us on reviews@cote.co.uk
   

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5. K

   Kate

   Gloucestershire

   1 review

   5.0

   1 review

   Dined on 28 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing hosting. Lovely food. Made a special occasion perfect, thank you!
   

   Côte Brasserie - CheltenhamResponded on 1 October 2024

   Hi, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
   

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6. D

   Derek

   VIP

   London

   4 reviews

   3.0

   4 reviews

   Dined on 3 September 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Restaurant is looking a bit dated and tired. Especially the lighting and furnishings
   

   Côte Brasserie - CheltenhamResponded on 5 September 2024

   Thanks for the review, we appreciate the feedback. We'll be sure to share this with the relevant teams and we hope you’ll continue to be a valued guest of ours.
   

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7. D

   Darren

   Gloucestershire

   3 reviews

   5.0

   3 reviews

   Dined on 30 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous experience as usual Staff are great and the Manager always goes above and beyond The place was super busy either a great vibe which says it all Look forward to our next visit
   

   Côte Brasserie - CheltenhamResponded on 1 September 2024

   Hi Darren, thanks for the rating - we really appreciate it! We’ll ensure the team know just how special you made them feel! See you again soon.
   

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8. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on 10 August 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Second weekend in a row - friendly welcome with good food and excellent service,
   

   Côte Brasserie - CheltenhamResponded on 12 August 2024

   Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts with us and look forward to welcoming you back soon.
   

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9. B

   Bauntonwanderer

   Gloucestershire

   10 reviews

   5.0

   10 reviews

   Dined on 23 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Most enjoyable meal with very good service from cheerful staff. We thoroughly enjoyed our evening
   

   Côte Brasserie - CheltenhamResponded on 26 July 2024

   Thank you for the wonderful feedback, we really appreciate you taking the time to share your thoughts and look forward to welcoming you back soon.
   

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10. OT

    OpenTable Diner

    Liverpool

    2 reviews

    4.0

    2 reviews

    Dined on 15 July 2024

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 4

    I had an enjoyable evening and the rest of the party enjoyed their dinner. However, the ratatouille was not particularly enjoyable. I would normally inform the staff but I was in company and this did not seem appropriate. As a vegetarian I did not think the choice was particularly good. But it was down to individual choice in the end. 5 out of 6 people enjoyed the food a lot. Staff were attentive and polite. Good atmosphere.
    

    Côte Brasserie - CheltenhamResponded on 17 July 2024

    Hi, we're sorry to hear you’ve been left feeling disappointed with the ratatouille, please accept our sincere apologies. We'll pass your kind words on to our staff and use your comments constructively. We do hope that you'll join us again soon. Many Thanks.
    

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