Costera Cocina Tulum

Review summary

1. B

   Bryan

   Chicago

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Has been one of the best no doubt would go again here!!
   

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   Costera Cocina TulumResponded 3 days ago

   Thank you for the wonderful review, Bryan! We're so happy to hear you enjoyed your experience with us. It's always a pleasure to provide exceptional service and delicious cuisine. We look forward to welcoming you back soon!
   

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2. R

   Ramon

   Chicago

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time there and it’s incredible , highly recommend
   

   Costera Cocina TulumResponded 3 days ago

   We're delighted to hear that your first visit to Costera Cocina Tulum left such a positive impression, Ramon. Our team takes great pride in providing exceptional cuisine and service, and we look forward to welcoming you back soon.
   

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3. N

   Natalia

   New Orleans

   2 reviews

   vip
   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 3

   Waited for the table for more than an hour, even when I had a reservation, ended up eating in the bar
   

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4. R

   Riccardo

   Chicago

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 5

   The ambience at Costera Cocina Tulum was undeniably beautiful. From the subtle lighting on the floor to the elegant tables, the atmosphere set the perfect tone for what I hoped would be a memorable evening. Unfortunately, my experience was far from that. To start, my girlfriend and I were not greeted kindly upon arrival. It felt as if we were intruding rather than being welcomed guests. While the hostess did accommodate us with a better table, the initial interaction lacked warmth. I had noted in my reservation that it was my girlfriend’s birthday, hoping for a thoughtful acknowledgment. Yet, when we were seated, nothing was mentioned. Concerned, I discreetly confirmed with the hostess, who assured me it was noted. Our waiter was polite but inattentive. He made no recommendations or introductions to the menu, simply asking for our drink and food orders. Oddly, he asked if we were celebrating anything, which bothered me since I had already clarified this in my reservation and with the hostess. This lack of communication undermined the effort I put into making this a special night for my girlfriend. The food, unfortunately, was disappointing. My Cavatelli with Street Corn and chicken lacked flavor, and while it was served hot, my girlfriend’s Carne Asada arrived lukewarm and was not impressive. The guacamole and mango sorbet were highlights, but they couldn’t salvage the meal overall. As the evening went on, the lack of care became more evident. The waiter failed to mention the birthday dessert until I asked. When it arrived, it was placed on the table with a rushed “happy birthday” and no effort to make the moment special. To make matters worse, the check process was chaotic. Items we didn’t order appeared, the complimentary dessert was charged, and the disorganization left a sour impression. What should have been a memorable birthday celebration felt like an afterthought. Despite the beautiful setting, the lack of and attention to detail made the experience poor.
   

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5. C

   Chicari

   Chicago

   5 reviews

   vip
   5.0

   5 reviews

   Dined on 12 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter, James, gave us exemplary customer service! The food was amazing and the drinks were good. I’d definitely come back!
   

   Costera Cocina TulumResponded 3 days ago

   Thank you for your shout-out to our team and our delicious food and drinks, Chicari! We strive to provide exceptional customer service, and we're thrilled to hear that you enjoyed your dining experience with us. We look forward to welcoming you back soon.
   

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6. J

   Jahlil

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined on 11 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The ambiance is the highlight from the moment you walk in. We got the Short Rib Quesadillas for the starter and it was good. The costera burger was good but the burger was slightly burnt so that’s really all I tasted. The Salmon A La Veracruzana was good as well; if you aren’t too hungry I wouldn’t recommend this as the serving size is big. The drinks were okay. I’d 100% go back though and try other things!
   

   Costera Cocina TulumResponded 3 days ago

   Jahlil, thank you for visiting us and sharing your experience. We're glad to hear that you enjoyed the ambiance and the Short Rib Quesadillas. It's wonderful to know that you plan to return and try more items from our menu. We look forward to welcoming you back for another memorable dining experience.
   

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7. R

   Raquel

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a lovely birthday brunch here. The food is good. In my opinion, I would say they have a limited brunch menu. That said, for those with food restrictions or allergies; dinner may be a better option. Would most definitely come back again. Thanks for the hospitality
   

   Costera Cocina TulumResponded 3 days ago

   Raquel, thanks for sharing your experience with us! We're delighted you had a lovely birthday brunch with us and appreciated the hospitality. We look forward to welcoming you back for dinner soon.
   

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8. D

   David

   Chicago

   1 review

   4.0

   1 review

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect for us! The food was great! Sevice was spot on🙌🏽🔥
   

   Costera Cocina TulumResponded 3 days ago

   We are so happy we could provide you with an excellent experience with us, David. It's our pleasure to provide outstanding service and delicious food. We look forward to welcoming you back soon for another enjoyable dining experience.
   

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9. D

   Dan

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Expect better service elsewhere for the price you'll be paying.
   

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10. JE

    JulietteE

    Raleigh

    11 reviews

    vip
    5.0

    11 reviews

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food , drinks and service were great! We will return for sure!!
    

    Costera Cocina TulumResponded 3 days ago

    Thank you for your positive review, Juliette! We're delighted to know you enjoyed our food, drinks, and service during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back soon.
    

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