Copper Spoon

Review summary

1. B

   Brooke

   Indiana

   8 reviews

   vip
   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   We have been to Cooper Spoon maybe 8-10 times. This time, everything was great except the cocktails. Our first round literally took 20 minutes, we checked the time as we knew what time we sat down. My husband ordered a white russian and was given something clear that tasted like butterscotch. Definitely not a white russian. We decided we must swicth to a bottle of wine to prevent ourselves from waiting another 20 minutes for our 2nd and possible 3rd round. They did give us free dessert, but honestly for a place that wins awards for it's cocktails and service, they really should have done more. We will think twice before going back. Fort Wayne has too many other great restaurant options to make people wait 20 minutes for a drink...our appetizers were out before our drinks and we ordered them after we ordered the drinks.
   

   Copper SpoonResponded 1 day ago

   I regret the long wait you experienced during your visit. Your reservation was during a 40 top party, and their drinks had the bar swamped. Since you were seated in a bar booth, you would've seen the bartenders working as quickly as possible. The holidays bring a lot of large parties, and we only have one bar to serve our extensive cocktail menu from. There are no other restaurants in Fort Wayne offering 150+ cocktails, and on most occasions we are able to execute in a timely manner. As for your White Russian, that is normally a pleaser, so it sounds like an error was made, and you were brought an incorrect cocktail, and we're very sorry about that. Hopefully you know from past visits we are capable of delivering a wonderful experience. Thank you for supporting our small local business.
   

   Is this helpful?

   Report
2. k

   katie

   Indiana

   10 reviews

   5.0

   10 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was on point! Def recommend! The burger amazing
   

   Is this helpful?

   Report
3. G

   Gene

   New Orleans

   5 reviews

   5.0

   5 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to meet and hang out. Bartenders and staff are A+
   

   Is this helpful?

   Report
4. V

   Vin

   Indiana

   1 review

   1.0

   1 review

   Dined on 4 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Ambience is fine, but food was terrible. Price and quality didn't match.
   

   Is this helpful?

   Report
5. C

   Cathy

   Indiana

   3 reviews

   4.0

   3 reviews

   Dined on 3 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great service and cocktails. the whipped feta dip was amazing. Charcuterie was a disappointment they got rid of almost all the cheese
   

   Is this helpful?

   Report
6. P

   Pamela

   Indiana

   2 reviews

   3.0

   2 reviews

   Dined on 23 November 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food was good but expensive and very small servings. No pinot grichio how is that possible? Very limited menu. 2nd time there won't be back. Did have a excellent server Katie
   

   Copper SpoonResponded on 25 November 2024

   I'm sorry you didn't feel you received a good value. We feel it is important to support our local economy as much as possible which is why we choose to source our ingredients from our local farms. This means our menu rotates frequently as it is streamlined with the seasons. Our pricing is in line with other establishments sourcing locally and providing livable wages, but we understand this may not be at the forefront to everone who dines with us. Also with the seasons comes a rotation of our wines by the glass, so we have to cater to what is in demand during any given season to avoid wastefully opening bottles that won't fully sell. Thanks anyway for giving us a try.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Orange County

   1 review

   2.0

   1 review

   Dined on 19 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   - Slow service - Waited 30 minutes for dessert and ended up canceling but I had paid already, which was refunded - Manager lacked concern and didn’t even come over at first - When he finally did, he apologized but only offered $10 off next time and still didn’t get my dessert and by this time I was just ready to go home - I eat at a minimum of 8 restaurants a month in Fort Wayne and have eaten here before but I may not return
   

   Copper SpoonResponded on 20 November 2024

   I am very sorry we got backed up on desserts. That station was unmanned due to an emergency surgery yesterday, and while we all stepped in to try and help, the short-handedness slowed us down there. I am the owner, and I was the one who visited your table offering my apologies. I hope that your past experiences with us were a better indicator of the service we pride ourselves upon, and while we are never "fast" due to being fully scratch from fresh ingredients, that is far too long to wait for a dessert, and I regret that your dinner ended on that note. I do hope you will visit again so we can win you back! Thanks for your feedback.
   

   Is this helpful?

   Report
8. J

   Joel

   Indiana

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice restaurant/bar. “Book” of cocktail & wine choices given to choose from. Food was also delicious with our steaks done perfectly. Will definitely return the next time I’m in Ft. Wayne.
   

   Is this helpful?

   Report
9. T

   Tom

   Jacksonville

   15 reviews

   4.0

   15 reviews

   Dined on 14 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   A little noisy, very busy, but charming with great service and delicious food! A little expensive, but worth it.
   

   Is this helpful?

   Report
10. A

    Aaron

    Toledo

    2 reviews

    5.0

    2 reviews

    Dined on 8 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food, atmosphere and service was Awesome!! Loved everything about this restaurant.
    

    Is this helpful?

    Report