Colonial Room at The Drake Oak Brook

Review summary

1. D

   Diane

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Gustavo was fantastic - very attentive, polite. The food was outstanding. Everything was delicious and the variety was amazing. The music was a lovely addition and so very festive. Will definitely be back real soon. We and our out of town guests had a fabulous, memorable afternoon.
   

   Is this helpful?

   Report
2. C

   Christy

   Orlando

   2 reviews

   vip
   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Thanksgiving brunch buffet! Food and service were outstanding. Our mimosas were truly bottomless- the amazing servers never let them get empty. I cannot say enough positive about the food and the experience overall.
   

   Is this helpful?

   Report
3. R

   Ren

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 5

   The Thanksgiving experience at the Drake in Oak Brook was nice. Food, service and atmosphere were excellent, but it's never just about the food. Unfortunately, they place you in large banquet halls and the tables are not banquet tables (the large round ones). So they make you sit in small, foldable picnic tables which are fragile and unstable. This is a cheap sitting arrangement for the price we paid. It's unworthy of the quality of meal. Every time a member of our family would get up to visit the buffet or return with a new serving the entire party had to get up, hold the table down and all glasses and teacups. This process proved ineffective because the foldable tables are low and close to your lap. It's impossible to keep drinks and tea/coffee from spilling and being knocked over when one of us accidentally hit the leg of the table with our knees. Fragile and rather unpleasant. We kept putting new napkins under teacups and saucers and calling servants to clean up. Other guests were just as challenged... I think once is sufficient. It was very nice, but we will find a more comfortable sitting arrangement next year.
   

   Is this helpful?

   Report
4. l

   lisa

   Chicago

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   The overall value to other similar experiences was low. All the food was put in the table at once with us needing to make room. There was too much sweets and not enough sandwiches. The Drake can do better.
   

   Is this helpful?

   Report
5. m

   michele

   Portland

   10 reviews

   3.0

   10 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Average tea- liked that they used loose leaf. Service was just ok, didn’t really check back, fill our water or bring more milk for the tea. One tea pot was cracked and leaked all over the table. The sandwiches were good, the scones dry, the pie slice delicious and the cookies just average- didn’t taste like a pastry chef was in house. The ability to take it from a 3 to 4 is in the details and service. There was little to no attention to details. Really wanted to love it, especially since it’s so close. Not worth the $75 per person,and the service did not warrant the 20% applied to every bill. The harp player was lovely.
   

   • 

   1 person found this helpful

   Report
6. C

   Christine

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on 22 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took my mom and daughter to the holiday tea. It was our first time. We had a lovely experience. Our server, Patty, was very welcoming and personable. She also made sure my daughter felt part of the experience even though she is only 3 years old. The food and tea were fantastic. My favorite was the salmon tea sandwich - it was so good. We plan to make this an annual tradition for the 3 of us.
   

   • 

   Is this helpful?

   Report
7. M

   Matt

   Chicago

   25 reviews

   vip
   5.0

   25 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Elegant breakfast with outstanding food. We will definately go back for special occasions!
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on 26 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for the Witches Brew afternoon tea. It was so well done. The food was very good. The sweets were scarily delicious! And the service by David and others was excellent
   

   • 

   Is this helpful?

   Report
9. S

   Shannon

   Miami

   1 review

   2.0

   1 review

   Dined on 26 October 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   This is review specifically for the witches afternoon tea experience. The decor and ambiance were wonderful. Unfortunately, this is where the good review ends. The food was some of the worst we have ever had at a tea. While we appreciated the "spooky" garnishes on the food, we wish the kitchen would have put as much thought into the actual taste of the dishes. Cucumber sandwich was watery and somehow bitter at the same time. The deviled eggs were so bad my mother actually spit hers out. The cupcakes looked like they were purchased at costco and every single other sweet was coated in a thick layer of candy melt, so all you could taste was the waxy coating. For $75 we expected much more. Being served an apple slice with candy eyes was downright insulting for the price. We have been to afternoon tea all over the Chicagoland area and this was one of the worst.
   

   1 person found this helpful

   Report
10. M

    Mark

    Las Vegas

    2 reviews

    vip
    4.0

    2 reviews

    Dined on 12 October 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    Great place for afternoon tea, piano was a bit loud. The service was amazing. Ask for Patricia.
    

    Colonial Room at The Drake Oak BrookResponded on 18 October 2024

    Hello, Thank you so much for your kind words and for taking the time to share your experience at Colonial Room at The Drake Oak Brook. We're thrilled to hear that you enjoyed our afternoon tea and found our service to be amazing. We do our best to create a comfortable atmosphere for our guests and we appreciate your feedback on the noise level during the piano performance. We look forward to welcoming you back soon for another memorable experience. Best regards, The Management Team
    

    Is this helpful?

    Report