Cocotte Bistro

Review summary

1. J

   Johanna

   Tahoe

   32 reviews

   4.0

   32 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Always a pleasure! Quite busy today because of the holidays but service was excellent.
   

   Cocotte BistroResponded 1 day ago

   Dear Johanna, Thank you for your kind words! We’re delighted to hear you had an excellent experience despite the holiday rush. It’s always a pleasure to have you with us, and we look forward to welcoming you back soon! Thanks, Cocotte Bistro Management Team
   

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2. R

   Randy

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   This place is becoming my favourite downtown bar / restaurant destination.
   

   Cocotte BistroResponded 1 day ago

   Dear Randy, Thank you for your kind words! We’re thrilled to be your go-to spot in Ottawa. We look forward to welcoming you back for more great experiences soon! Thanks, Cocotte Bistro Management Team
   

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3. P

   Patrick

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Nice find! We had a variety of dishes and all came out great!
   

   Cocotte BistroResponded 1 day ago

   Dear Patrick, Thank you for your wonderful review! We’re so glad you enjoyed your visit and that all the dishes were a hit. We look forward to welcoming you back to Cocotte Bistro soon! Thanks, Cocotte Bistro Management Team
   

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4. R

   Rita

   Ottawa

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. We will definitely be visiting Cocotte Bistro again.
   

   Cocotte BistroResponded today

   Thank you, Rita, for your wonderful review! We’re thrilled to hear you enjoyed the food and your experience at Cocotte Bistro. We can’t wait to welcome you back for another visit soon! Thank you, Cocotte Bistro Management Team
   

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5. OT

   OpenTable Diner

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went there for a birthday dinner this afternoon and it was amazing. Would love to come again!
   

   Cocotte BistroResponded 1 day ago

   Thank you for choosing Cocotte Bistro to celebrate a birthday! We’re thrilled to hear you had an amazing time. We’d love to welcome you back again soon for another great experience! Thanks, Cocotte Bistro Management Team
   

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6. J

   Jessica

   Vancouver

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   We attended cocotte bistro for brunch. The food tasted very good and is reasonably priced but the food was not well presented on the plate. The service was unfortunately not good and the atmosphere was fine. They didn’t utilize the beautiful entry way for seating and there’s no hooks to place purses.
   

   Cocotte BistroResponded 1 day ago

   Thank you for your feedback, Jessica1 We’re glad to hear you enjoyed the food. We sincerely apologize for the issues with presentation and service. Your comments are important to us, and we’ll work on addressing these areas to improve the overall experience. We appreciate you bringing this to our attention and hope you’ll give us another opportunity to make it right. Thanks, Cocotte Bistro Management Team
   

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7. J

   Julie

   Ottawa

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Le style du restaurant est très sympa, implanté dans l’entrée du l’hôtel Meltacafe. Nous sommes tombé sur un serveur adorable qui s’est extrêmement bien occupé de nous. Par contre on a dû attendre 45 min pour être servis et c’est long… Heureusement que les plats étaient bons, mais pour le dessert, nous avons pris le bavarois, et j’avais surtout la sensation de manger un coulis de fruit avec beaucoup de gélifiant et un peu de crumble par dessus. C’est dommage car à quelques détails près, l’expérience aurait pu être parfaite ! Je vous recommande d’essayer quand même par vous même car peut être que nous sommes venu un jour où il n’y avait pas assez de personnel (d’où le temps d’attente) et que nous sommes un peu trop difficile.
   

   Cocotte BistroResponded 1 day ago

   Merci pour votre retour détaillé, Julie. Nous sommes ravis que vous ayez apprécié l’ambiance et le service attentif de notre équipe. Nous sommes cependant désolés pour le temps d’attente et que le dessert n’ait pas entièrement répondu à vos attentes. Vos remarques sont précieuses et nous aideront à améliorer l’expérience pour nos clients. Nous espérons que vous nous donnerez une autre chance pour vous offrir un moment parfait. Merci, L'Équipe de Gestion Cocotte Bistro
   

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8. J

   Judy

   Ottawa

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 4

   The venue and ambience are nice. Vitor our server did his best but kitchen was extremely slow. What could not be overlooked was the quality and poor execution of the food. The soup was lukewarm, the tartare was an off putting grey and lacking an egg and served with a stack of thick slices of soft toast. Entrees when they finally arrived did not fare better. the veal blanquette was a soupy saucy mess, the moules were lukewarm and accompanied by what can be described as chip wagon fries (not the fresh thin fries one usually associates with frites). Other than the names of the dishes, none of the food resembled anything one would consider French cuisine - bistro or otherwise. It’s such a shame given the charming space. We didn’t stick around for dessert.
   

   Cocotte BistroResponded today

   Dear Judy, Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. While we’re glad you appreciated the venue and Vitor’s service, we regret that the food and timing didn’t live up to the standard we strive for. Your comments are invaluable in helping us identify areas for improvement, and we’ll address these concerns with our kitchen team. We hope you’ll consider giving us another opportunity to provide a better experience in the future. Thanks, Cocotte Bistro Management Team
   

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9. E

   Enrique

   VIP

   Edmonton

   3 reviews

   4.0

   3 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Food was quite good although pricey. However, service was not good. First, they brought us a latte when we asked for cappuccino. They insisted it was capuchino but two different waiters said it was latte and tasted like that. Then we waited for 50’ for the food. Our waitress request the food for 3 tables at the same time and the one they came latest got their food earlier. We complained to the manager who apologized and said she was going to speak with chef but I don’t think this was the chef fault - it was the waitress fault. She did not apologize - she just said it was very busy. She also messed up the bill but as we were in a rush we did not complain. At least, we got a discount for the drinks due to this poor service, that we appreciate.
   

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10. R

    Rebecca

    Ottawa

    4 reviews

    3.0

    4 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Usually it’s a solid service but I understand that the holidays sometimes make it difficult to keep up standards. This time around, we had a few issues but they were addressed at the end of our meal.
    

    Cocotte BistroResponded today

    Dear Rebecca, Thank you for sharing your experience. We’re sorry to hear there were some issues during your visit but are glad to know they were resolved by the end of your meal. We appreciate your understanding during the busy holiday season and hope to provide a flawless experience on your next visit! Thanks, Cocotte Bistro Management Team
    

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