Claudio's Ristorante

Review summary

1. J

   Jayson

   Vancouver

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely love this restaurant, great food and amazing staff. You won't be disappointed!
   

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2. D

   Dave

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on 8 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent restaurant. Our go to in Burnaby . Highly recommend this place
   

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3. K

   Kevin

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent wine selection, and very attentive staffs
   

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4. P

   Paul

   VIP

   Vancouver

   28 reviews

   4.0

   28 reviews

   Dined on 3 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was a little slow to start, but once things got going, it was very good. The cocktails, wine, and food were excellent. It will be our new Italian go to restaurant.
   

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5. C

   Carol

   Vancouver

   3 reviews

   3.0

   3 reviews

   Dined on 3 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was good. My friends and I dined there yesterday, Feb 3rd. (snowy cold day) We didn't get a pleasant feeling from the staff. We arrived for our lunch at noon, when they open. The restaurant was COLD. They told us there were heaters in the covered patio, so we chose to sit there. But, it was still COLD due to a draft of cold air coming in near us. I walked around the patio and the restaurant to see if I could find a warmer spot. I didn't, so we stayed put - two of us never took our coats off. The staff didn't try to accommodate us at all. We noticed blankets, so we grabbed them. Why didn't the staff mention they had blankets?! Why wouldn't the staff put the heat on in the restaurant 30 min. before opening?! If I go back, it will be in the summer...
   

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6. M

   Marliese

   VIP

   Seattle

   13 reviews

   5.0

   13 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome food and staff who do a great job of giving guests a great experience!
   

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7. D

   Donna

   VIP

   Vancouver

   11 reviews

   4.0

   11 reviews

   Dined on 2 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Beautiful restaurant. Food was really good. Very enjoyable evening. A bit pricy especially for salads. You have to order bread. They don’t bring bread to table or refill as other restaurants do but overall very very good food. I would go back again.
   

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8. J

   Jen

   VIP

   London

   10 reviews

   3.0

   10 reviews

   Dined on 26 January 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Locals clearly enjoy having an Italian in the neighbourhood. Food has the potential to be really good. Done out menu was disappointing and not good value compared to the normal menu. Communication between serving team could be improved to elevate overall guest experience.
   

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9. M

   Marcos

   Vancouver

   3 reviews

   2.0

   3 reviews

   Dined on 26 January 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I recently visited Claudio's Ristorante with my family, and while the food (pasta and pizza) was excellent and truly top-notch, the service left us extremely disappointed and concerned. The issue arose when we inquired about the tiramisu dessert. It looked fantastic, but knowing my wife is pregnant and cannot consume alcohol, we specifically asked our server (the young lady in tattoo sleeve) if the tiramisu contained any alcohol. She repeatedly insisted it did not. We even asked her to double-check with the chef to verify but somehow, she never get back to us. However, we later asked another server, who confirmed it does contain alcohol. This level of unprofessionalism is unacceptable. Providing false information about food ingredients to its customers poses a significant risk, particularly for someone pregnant. Consuming alcohol during pregnancy can have severe consequences for both the mother and the baby. I also had a toddler at the table. If my child had eaten the dessert, believing it to be alcohol-free based on the server’s false assurance, the liability would have been enormous. As a restaurant serving families, there is no excuse for this kind of negligence. Thankfully, we sought a second opinion and avoided what could have been a dangerous situation, but the lack of care and accurate knowledge from the server is deeply concerning. Restaurants have a responsibility to ensure their staff is well-informed about their menu items, especially when it comes to ingredients that could harm certain guests. Mistakes like this are not just inconvenient—they are potentially harmful. While we loved the food, this experience has made it difficult for us to recommend or return to the restaurant.
   

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10. B

    Barb

    Vancouver

    32 reviews

    5.0

    32 reviews

    Dined on 17 January 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Nice food and good service. Dinner with girlfriends
    

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