Citi Terrace

Review summary

1. S

   Sam

   Kent

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Went for Valentine’s Day. The food was delicious - but we were sat right in front of the door - and waiters were going in and out of the door every 10 seconds which made it very cold. Our main courses took over an hour to come - the people both sides of us received their mains and deserts before we got our mains. The live DJ was good. Would go again in the summer for drinks but not in the winter and probably not for food.
   

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2. S

   Stefanie

   Kent

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Though the restaurant itself is beautiful, and the food is great with great pricing, the service was poor. We were there for 2 hours and only had one round of drinks and we had to ask for food menus as no one was paying attention to our table/timings. Food took an extremely long time to come and we had to remind the staff that as it was a birthday celebration, we wanted the sparkler like another table, despite having put this on the booking. Overall, unfortunately, it wasn’t a satisfactory experience which was a shame because the venue and food was nice.
   

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3. R

   Rasha

   Kent

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and delicious food, I would love to go again.
   

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4. K

   Kendhal

   Kent

   1 review

   5.0

   1 review

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was lovely. The gentleman’s serving us was so attentive. We were worried the drinks would be slow, but he was on the ball and lovely!
   

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5. S

   Sam

   Kent

   1 review

   5.0

   1 review

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Booked a table for my Daughter birthday. The service was excellent, one gentleman in particular whose name I did not catch but he was Turkish/Bulgarian accent and was friendly and helpful. The food was delicious… best Nachos I’ve had as someone who is GF, and the cocktails were fantastic! Music and atmosphere were refreshing and made it a wonderful afternoon. We will definitely be returning, thank you for a wonderful afternoon 😊🫶🏽
   

   • 

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6. G

   Gemma

   Kent

   1 review

   5.0

   1 review

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful bottomless brunch thank you drinks flowed nicely food was lovely
   

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7. J

   Jenny

   Kent

   1 review

   1.0

   1 review

   Dined on 25 January 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Table was right by the door other customers were complaining too. Got moved eventually Asked for a desert menu didn't get one. Had to go to the bar to pay as no one was coming over and we got left. Not a great experience won't be going again.
   

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8. L

   Lisa

   Yorkshire

   4 reviews

   5.0

   4 reviews

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We booked a time slot but got there earlier and they fitted us in which was lovely. The only downside it was a very chilly day and we were right by the door and every time it opened it was freezing! But the food was lovely, we had the 3 plates for £26, the bar is well stocked for a great choice of cocktails. The staff are very helpful and friendly and couldn’t do enough for you. There is a constant queue for the ladies as only 1 toilet! The restaurant has lovely a lovely modern feel and there is a covered terrace area outside which I’m sure in the summer is lovely. Enjoyed the music played.
   

   Citi TerraceResponded on 28 January 2025

   Hi Lisa Thanks for coming along to see us over the weekend, sorry we couldn't do more to combat the frosty weather outside. I'm happy to see you enjoyed the food and the atmosphere here at Citi. We hope to be able to welcome you back soon.
   

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9. S

   Sabrina

   London

   4 reviews

   5.0

   4 reviews

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great bottomless brunch for 10 of our friends. Being a birthday they made it extra special! Giving the birthday girl a sparkler. Ordering a special drink with her photo on it. Food was delicious. Plenty of drinks flowing. Great Service.
   

   Citi TerraceResponded on 14 January 2025

   Hi Sabrina Thanks so much for coming to us for the birthday celebrations, glad to hear everybody enjoyed it. We look forward to welcoming you all back again soon.
   

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10. W

    Will

    Kent

    1 review

    5.0

    1 review

    Dined on 21 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service! Visited here several times! The service here is great.
    

    Citi TerraceResponded on 30 December 2024

    Thanks for the 5 stars Will Looking forward to your next visit.
    

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