Cinnamon Bazaar - Richmond Upon Thames

Review summary

1. A

   Amanda

   VIP

   London

   21 reviews

   5.0

   21 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely loved the food although the service felt a little rushed.
   

   Is this helpful?

2. A

   Alfie

   Berkshire

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was fantastic. Lovely staff and great look about the place. Would definitely go again. Set menu was great for valintiens day. Lots of choice and left feeling full and satisfied.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded today

   Dear Alfie, Thank you so much for your wonderful review! We're so glad you enjoyed your Valentine's Day experience with us. We're thrilled to hear you loved the food, appreciated our staff, and liked the atmosphere. We're also happy the set menu provided a great selection and left you feeling satisfied. We look forward to welcoming you back again soon. Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

3. A

   Anne

   London

   8 reviews

   4.0

   8 reviews

   Dined on 31 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent - enjoyed every bit of it. Despite booking and saying it was a birthday celebration our table was right by the door and rather overlooked by the waiting staff … it was a shame as the food really was delicious. After we had paid and were about to leave they brought a glass of bubbly for the birthday guest - this was rather sweet and much appreciated but odd timing as we had nearly put our coats on … small whinges I know but get the service and ambiance perfect and place would get five stars all round.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded today

   Dear Anne, Thank you so much for taking the time to share your thoughts about your recent visit! We're thrilled to hear that you thoroughly enjoyed your meal. We apologize for the less ideal table placement, which we understand can impact your dining experience. We'll take this as an opportunity to re-evaluate our table assignments in the future to ensure more fitting setting. On the other hand, we're delighted that our staff were able to surprise you with a complimentary glass of bubbly at the end of your meal. Although it may have been slightly awkward timing, we're glad it made your birthday celebration a little more special. Thankyou again and we hope to welcome you back soon with improved service and ambience. Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

4. D

   David

   London

   160 reviews

   4.0

   160 reviews

   Dined on 31 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Uninteresting range of dishes = very different from the usual Indian restaurant. Friendly staff. Perfect for pre-theatre meal.
   

   Is this helpful?

5. D

   David

   London

   3 reviews

   3.0

   3 reviews

   Dined on 29 January 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were interested by the starters but the mains were very disappointing. The size of Doreen's main (Fortune 50??) was similar to the size of her starter. For that price she expected more quantity. David's Butter Chicken main was sauce which was partially soaked up by the rice and a few pieces of chicken. Yet the samosa starter was interesting and promising. And the service was poor as the one waiter needed more support to cope with the number of tables. Overall not a good experience
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded today

   Dear David, Thank you for taking the time to leave a review. We are very sorry to hear that your experience at our restaurant was not satisfactory. This is not the standard we aim for, and we will review our process and will try to improve on these aspects. We understand your disappointment with the service, and we sincerely apologize for the slow service. We will be making adjustments to ensure we can provide all of our guests with attentive and efficient service, especially during busy times. We value your feedback as it helps us improve. We hope you might consider giving us another opportunity to provide you with a better experience in the future. Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

6. T

   Tanya

   VIP

   London

   2 reviews

   5.0

   2 reviews

   Dined on 26 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a great time last night here with a bunch of friends. Very nice place to spend a rainy Sunday evening; good food and very efficient service.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded on 6 February 2025

   Dear Tanya, Thank you for your fantastic review! We're so happy to hear you had a great time with your friends. It's wonderful that you enjoyed the food and found our service efficient. We can't wait to welcome you back again soon! 😊 Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

7. A

   Allyson

   London

   4 reviews

   4.0

   4 reviews

   Dined on 25 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Lovely food and location but very noisy. There were quite a few parties in that night and they were making quite a lot of noise, which was off putting.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded today

   Dear Allyson, Thank you for your review! We're so glad you enjoyed the food and the location. We're truly sorry to hear the noise from the parties detracted from your experience. We understand that a noisy environment can be off-putting, and we always strive to create a pleasant atmosphere for all our guests. We will definitely take your feedback into consideration as we look for ways to better manage noise levels, especially on busy nights. We hope you'll consider visiting us again, and we'll do our best to ensure a more enjoyable experience next time. Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

8. AA

   AandA

   Berkshire

   6 reviews

   4.0

   6 reviews

   Dined on 25 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   A good place to go for interesting Indian food, small plates, excellent service
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded on 6 February 2025

   Dear AandA, Thank you for your kind words! We're so happy to hear you enjoyed the unique flavours of our Indian dishes and had a great overall experience. We look forward to serving you again soon! Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

9. N

   Natasha

   London

   7 reviews

   5.0

   7 reviews

   Dined on 22 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely lovely. Friendly staff and affordable set menu X
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded on 6 February 2025

   Dear Natasha, Thank you for your kind words! We're so glad you enjoyed your experience with us. It's great to hear that you found the staff friendly and the set menu affordable. We look forward to welcoming you back soon! 😊 Regards, Cinnamon Bazaar Richmond
   

   Is this helpful?

10. P

    Paty

    London

    2 reviews

    5.0

    2 reviews

    Dined on 18 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    It was a fantastic experience! The customer service was excellent from the moment we arrived, and our waitress was wonderful. The food was absolutely delicious. The only minor issue was the noise level, but honestly, it’s understandable for a Saturday night. We’ll definitely be back!
    

    Cinnamon Bazaar - Richmond Upon ThamesResponded on 6 February 2025

    Dear Paty, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience and that our team made such a positive impression. We're also glad you enjoyed the food! We appreciate your understanding about the noise level on a busy Saturday night, and we’ll certainly keep it in mind. We can’t wait to welcome you back again soon! 😊 Regards, Cinnamon Bazaar Richmond
    

    Is this helpful?