Chez Nous French Restaurant

Review summary

1. M

   Marcy

   VIP

   Houston

   123 reviews

   5.0

   123 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dining experience, as always. Attentive service, welcoming staff, great food & wine selections.
   

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2. S

   Shannon

   Houston

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We usually really enjoy our experience at Chez Nous, but this experience was a bit of a let down. The service staff was attentive but a bit too harsh in their approach as if trying too much. The food was not up to the standards that we have come accustomed to expect. And for the gluten crowd, there is no longer gf bread available and although there was sourdough on the menu, the chef did not recommend it as an option.
   

   Chez Nous French RestaurantResponded 1 day ago

   Thank you for your feedback and continued visits to Chez Nous. We sincerely regret that your recent experience fell short of expectations. Regarding the gluten-free bread, we had to discontinue it after our supplier closed, but we’re exploring alternatives. While sourdough is fermented, it still contains gluten, and we declined serving it to prioritize your health. We appreciate your comments on service and food and will share them with our team to ensure we maintain the high standards you expect.
   

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3. T

   Tom

   Houston

   1 review

   5.0

   1 review

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic. Food, service, and ambience made us feel like we were in Paris.
   

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4. K

   Kim

   VIP

   Hawaii

   16 reviews

   5.0

   16 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I find that it is an enjoyable experience every time. Unlike most restaurants, Chez Nous is consistently good from the appetizer to entres and their wonderful desserts. We try to go every couple of months to celebrate…..something?
   

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5. T

   Todd

   Houston

   10 reviews

   5.0

   10 reviews

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice ambiance with excellent service. Good was exceptional. I highly recommend Chez Nous for special occasions.
   

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6. S

   Sandie

   VIP

   San Francisco

   19 reviews

   2.0

   19 reviews

   Dined on 8 December 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   Cute house and nice but not well trained staff. Onion soup was very nice. Duck moose sour and toast points soggy and grain bread was not compatible. Ordered Salmon Rare specifically and was way over cooked. They did cook another one correctly.Rack of lamb ordered medium rare and came raw. They took the dish back and put through reheating but poured the sauce on in the kitchen which we asked to not do. Again the took back the lamb and seemed to have washed off the sauce and reserved. Soufflé were perfect. Not worthy of its stars. Seems chef is lacking details on orders that make this a no return restaurant.
   

   Chez Nous French RestaurantResponded on 10 December 2024

   Thank you for your feedback. We’re disappointed to hear that your experience did not meet your expectations, as our team takes great care in providing exceptional service and cuisine. We regret that the salmon and lamb were not initially to your satisfaction but are glad we could correct them promptly during your visit. Your comments on the duck mousse and toast points have been noted, and we will review them with the kitchen team to ensure continued improvement. Thank you again for your feedback, & we wish you & your family all the best.
   

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7. C

   Chester

   VIP

   Houston

   5 reviews

   5.0

   5 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ChezNous is a great special occasion restaurant hidden in old Humble, TX. Be sure to make reservations, parking is very limited but available. Great food selections,wine and cocktails. Perfect spot for that first date, or anniversary, but sure to inform them what you are celebrating. Bon Appetite!
   

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8. D

   Doug

   VIP

   Houston

   26 reviews

   4.0

   26 reviews

   Dined on 7 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent as always. Muscovy duck, tournedos beef and lamb chops were raved about. Service was friendly and professional however we received escargot, salads and soup all at the same time which made our table for four crowded. Wish they had delivered those elements at different times. Minor issue overall.
   

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9. R

   Rick

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, atmosphere and service was all exceptional. The staff is polite, friendly and welcoming. They also are knowledgeable on the wine and menu items. This is a dining experience. You do not feel rushed, you feel like family.
   

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10. C

    Cesar

    Houston

    3 reviews

    5.0

    3 reviews

    Dined on 5 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We celebrated another anniversary here. We have so many wonderful memories at Chez Nous of Anniversary and Valentine's Day dinners. The service and faire was just as wonderful as always. We love the ambience, and it is especially quiet, yet cheerful during the holiday season.
    

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