Chevys Fresh Mex - Union City

Review summary

1. S

   Shenika

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Open table is the best hands down. Make the reservation and boom that’s it!! Can’t believe I have t used it until now!
   

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2. A

   Alfred

   San Francisco

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   brenda, our server was very nice! we had a good time! thanks
   

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3. R

   RACHAEL

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food took a long time to come out but it was understandable since it was very busy(valentines day). Food was good the waiter was nice although he was very absent. Over all it was a very good experience 4.5☆
   

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4. A

   Arturo

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service given the Valentine’s Day madness, our server was busy but made sure we were ok when she could. Food was good as usual. I hated to see people being rude to the wait staff because some things were taking a little longer-unaware of what’s going on around them, I would like to see how these same folks react in the same position.
   

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5. C

   Christina

   Central Coast

   5 reviews

   1.0

   5 reviews

   Dined on 18 January 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Waited 40 minutes for our food, only to not be able to eat due to witnessing unhygenic practices happening in the kitchen 😵‍💫. Management seemed more upset about us witnessing the event than she was about it occurring in the first place.
   

   Chevys Fresh Mex - Union CityResponded on 20 January 2025

   Thank you for telling us about your experience and thank you for your honest feedback. I'm so sorry we let you down and hope to get the chance to serve you again soon so we can regain your confidence in our restaurant by providing a better experience.
   

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6. G

   Gil

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Making a reservation using OpenTable was the best decision for this meal, since we were surprised by the Sunday crowd at this particular location. While it took awhile for the food to arrive, our server Sergio G was amazing! Not only did he bring us chips and salsa right away, he was very descriptive when we asked about the Happy Hour food items. Sergio was attentive and friendly despite how busy it was at the Bar Area where he worked. Lastly, when the food arrived, our chicken fajita entrees were cooked just right and still sizzling and smoking hot (temperature wise). This was one of our best Chevy's meals ever! Thanks Sergio and everyone at the Union City location.
   

   Chevys Fresh Mex - Union CityResponded on 15 January 2025

   Thanks Gil, your feedback is truly appreciated, will share with the team.. Very happy to hear Sergio went above and Beyond to make your experience Great !!
   

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7. R

   Rhonda

   VIP

   San Francisco

   5 reviews

   1.0

   5 reviews

   Dined on 12 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Unfortunately I don’t think there’s enough staff at this restaurant. We spent most of the time waiting for food and drinks. Staff was very friendly, food was “okay” but not worth the $$.
   

   Chevys Fresh Mex - Union CityResponded on 15 January 2025

   Hello Rhonda thanks for taking time to provide us your feedback, we are on the process to hire more staff for the restaurant and make Service and Hospitality Great
   

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8. M

   Monesh

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined on 11 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Chicken fajitas and enchiladas were great quality! Service was friendly and prompt. Ambience - it’s high time they change their seat cushions on the booths.
   

   Chevys Fresh Mex - Union CityResponded on 15 January 2025

   Thank you Monesh for your review on recent visit, what did we missed for us getting a 5 stars review, hope will see you soon your feedback is truly appreciated !!
   

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9. J

   Jamila

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined on 6 January 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Haven’t been here in a while; I was starving so it hit the spot
   

   Chevys Fresh Mex - Union CityResponded on 15 January 2025

   Hello Jamila, will love to hear more feedback on what opportunities were missed so next time will hit that 5 stars
   

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10. L

    LENNY

    Sacramento

    2 reviews

    3.0

    2 reviews

    Dined on 25 December 2024

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 5

    Service was great as we were seated right away. The host was wonderful. The food was great except for the fish tacos I ordered. Fish was a little chewy and salty. Probably won’t order that again. Drinks were great as well.
    

    Chevys Fresh Mex - Union CityResponded on 30 December 2024

    Dear Lenny we thank you for your review feedback, your concern on food quality will be addressed to our Team, hope to see you soon !
    

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