Chart House Restaurant - Tower of the Americas

Review summary

1. V

   Vincent

   VIP

   Palm Springs

   49 reviews

   5.0

   49 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service and ambiance. The steak wasn’t cooked properly but I didn’t send it back. We were pressed for time.
   

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2. J

   Jason

   Los Angeles

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Our server Jeremy was nice, the quality of the food between our table of 6 was split down the middle. Between whether or not it was good. My CAB ribeye was pretty good but the other two steak orders at the table were not. One steak was almost entirely left behind. The lobster tails were tough and rubbery the sea bass and king salmon plates were fine. The cocktails were good but probably wouldn’t come back here if I’m Being honest.
   

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3. G

   Gail

   Kansas City

   26 reviews

   4.0

   26 reviews

   Dined today

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Service was attentive and our first course arrived at an appropriate time but our entrees didn’t arrive for another 50 minutes. When the entrees arrived they were only slightly warm. The view is like none other so a memorable experience.
   

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4. J

   Jose

   New Orleans

   6 reviews

   4.0

   6 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We went to the Chart House/The Tower to celebrate our 32nd wedding anniversary. No one asked if we were celebrating anything special. Overall it was a fair-good experience. We do highly recommend cleaning the window sills. There were dirty utensils, dead bugs, huge dust bunnies & other debris along the vents/windows.
   

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5. C

   Christopher

   Chicago

   5 reviews

   5.0

   5 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Seafood was good. Good drink selection, including the mocktails. The use of a standardized 3 course menu helps a lot when you are already overwhelmed with the view! Recommend going after dark for better view. Parking is easy with 20 dollar flat fee. Restaurant notified us that a table opened up early, which was helpful. Good service given how crowded it was.
   

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6. K

   Karyl

   San Antonio

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We waited for over an hour to get served. Food was cold and order was incomplete and under cooked. Very disappointed as we were looking for an over the top experience.
   

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7. S

   Sharon

   San Antonio

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   This was our second year eating here for Christmas. Waitress was great and the food is okay quality. Unfortunately, okay quality that’s cold with rubbery shrimp and overcooked steak makes it less than okay. We sent one steak back that was supposed to be medium rare and came out medium. We didn’t send back the medium rare that came out well done. I told the waitress not to worry about it and then fed it to the kids. We were a party of 14 which I’m sure is hard to get right and still have the food warm and also not overcooked. Not sure if we’ll continue the tradition.
   

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8. OT

   OpenTable Diner

   Indiana

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   The view from our table was simply amazing. We had dinner Christmas evening so the city lights and decorations you could see from the restaurant were so worth it. Their food however is mediocre, especially for the price. We ordered the crab cake it was a little mushier than what we’ve experienced other places. The meatballs and ricotta were just an average meatball sitting on some ricotta. The ribeye seemed like a poor/cheap cut of meat. It was hardly seasoned and a little tough for a medium cooked steak. The lava cake is a great choice for dessert. The service def needs polished up. Forgot a glass while doing a tableside drink , stopped mid making the drink to go get one. It was a little disappointing. So for the price of the food/service is a little disheartening,but the view is spectacular
   

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9. E

   Ellen

   VIP

   Detroit

   76 reviews

   5.0

   76 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was perfect. Food was delicious and service was great. I highly recommend
   

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10. T

    Tanya

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    Went there for christmas dinner . started at 601 bar. great service and drinks. went to dinner our waiter was great. We had appetizers shrimp cocktail and seared ahi it was great. ordered the $79 special. Clam chowder which is one of my favorites but it only had 5 spoon full of soup. very dissapointed. Filet mignon came out wayyyyy late over an hour asked for medium and it came out rare and bloody although they did ask me to cut it to make sure it was cooked enough but if i took it back it would of been well done so i cut it up for my dog and took it home the lobster tail was a 3" tail kinda like a crawdad haha didnt eat it....... $420 meal I didnt eat .. ohhh the views were amazing I would def go back to Bar 601 but def will not go back to Chart House
    

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