Char - Huntsville

Review summary

1. R

   Rose

   Alabama

   16 reviews

   2.0

   16 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   I am disappointed. I have dined at Char many times before and this is the worst experience I have had. I made reservations, only to be seated at the dining room opening door, the service was slow, drinks came before the bread and bread was dry. I ordered the redfish and my friend ordered the prime ribeye and both were barely warm. Not to mention the hostess was busy selling gift cards and didn’t make eye contact and all she asked was did you make reservations. Sadly it was my friend’s first time and I doubt it’ll be a place of choice for us anymore.
   

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2. O

   Olda

   Nashville

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a marvelous brunch at char where the service was outstanding!
   

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3. J

   Johnathan

   Alabama

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   The past 2 times we’ve ate at Char have been lackluster to say the least.. We used to eat there quite often and figured we’d give it one more shot last night. I’m not sure if they went with another meat vendor or what cut filet mignon should never be as tough as it’s been the past couple times. To be named char and send the steak out with zero char is kinda comical. The sides were on par with Outback Steakhouse. The crab cakes are always good but other than that, just save yourself a bad experience and go to Connor’s.
   

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4. C

   Craig

   Alabama

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food were outstanding. Great experience.
   

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5. B

   Bianca

   Alabama

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress, TK, was amazing. She went above and beyond to help us make decisions and was very courteous. Chat has a beautiful atmosphere.
   

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6. A

   Anthony

   Alabama

   13 reviews

   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, and our server Elise was excellent and very attentive.
   

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7. P

   Patrick

   Alabama

   6 reviews

   5.0

   6 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always a pleasant experience at Char! For this reason it is one of our favorites as you know what to expect and that is great food and great service!
   

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8. P

   Patricia

   Alabama

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been a regular customer for some time. The food is good. Service is good. Currently they had some specials in addition to the regular menu. This included creme brûlée which I really like.
   

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9. L

   Laurie

   New Orleans

   2 reviews

   4.0

   2 reviews

   Dined on 15 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The prime rib used to be so tender. Now, not so much. Full of gristle(not just marbling) the crab cakes are always delicious!
   

   Char - HuntsvilleResponded 6 days ago

   Hi Laurie, thank you for your recent visit to Char! It's a pleasure to hear that your overall meal was enjoyed. I'm sorry, however, to learn that the prime rib fell short of expectations. Please know that we're always happy to replace or take care of any menu item you don't absolutely love, as we want our guests to leave with a five-star experience every time! We've shared your feedback with our culinary team for review. Thanks again for taking the time to share your feedback with us; we hope you will return to see us again soon!
   

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10. M

    Marcus

    San Francisco

    10 reviews

    5.0

    10 reviews

    Dined on 15 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Char is always a great experience. The bar has a great bourbon selection and the food is top notch. One of the best spots in town for a special night out.
    

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