Casa Nonna at The Ritz-Carlton Turks and Caicos

Review summary

1. a

   alex

   VIP

   New York City

   13 reviews

   5.0

   13 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful experience dinner was amazing as well as the service after experiencing bad service and food on the island we finally were able to have a wonderful meal. Totally worth it
   

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2. Z

   Zahily

   Caribbean

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was an excellent culinary experience. My family and I are very satisfied and we recommend it!
   

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3. P

   Puja

   VIP

   Chicago

   16 reviews

   5.0

   16 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food! Beautiful ambiance! Great service and wine. Had a wonderful girls dinner last night!!
   

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4. D

   Diana

   VIP

   Kansas City

   135 reviews

   2.0

   135 reviews

   Dined on 13 January 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 5

   Staying at the Ritz so decided to give it a try. It is the same restaurant as Coralli which is a nice bfst/brunch/lunch restaurant, it just changes names for dinner. I had ravioli which was fine. However my husband ordered short ribs which were literally all fat, no meat. It came with polenta which he said was good. The menu seems very limited. The service was terrible, our server who seemed very nice, seemed overwhelmed. I think they are short staffed. We were not charged for the short ribs. The ice cream we ordered for dessert was also not very good. We would not return or recommend.
   

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5. J

   JONATHAN

   Denver

   11 reviews

   5.0

   11 reviews

   Dined on 10 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent main courses. The braised beef entree was delicious and as tender as can be. The desserts were a perfect way to end the meal.
   

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6. J

   John

   VIP

   Columbus

   10 reviews

   5.0

   10 reviews

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Our server named Erlie was amazing. The food was so amazing. The pastas were freshly made and beyond our expectations. Definitely worth a visit.
   

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7. L

   Lily

   VIP

   New Orleans

   8 reviews

   5.0

   8 reviews

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This has been our favorite dinner so far on our trip. Everything was fantastic. My favorite was the shrimp Alfredo.
   

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8. T

   Tanya

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on 7 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always love dining at Casa Nonna! The only downside to our dinner last night was they changed to the tiramisu from being home made in front of you to a premade tiramisu. Still good but just not the same.
   

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9. J

   Johannie

   VIP

   Montreal

   1 review

   3.0

   1 review

   Dined on 2 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Went twice at this Ritz last week and both restaurants had terrible service. Food was really good and it was well decorated for Christmas.
   

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10. B

    BILL

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on 1 January 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3

    We were early for our reservation coming off Lady Grace sunset sail. That was 5 star amazing. Anyway we lady the hostess know we were early and we went to sit in waiting area and bench was soaking wet. My wife's pants soak through. There was apology and that was it. Were seated almost immeadialty so others would not see the challenge. Our main server had the personality of a rock. There was nothing good about that server at all. Food was great. When we asked for check if came back quickly and we immediately gave cc. When it came back we were figuring tip and noticed she had forgotten to charge us for desert! When we mentioned it she said impossible and went to put it out to us but that was the government tax thing. We said just add it we don't mind but she than said don't bother your all set ok! Not to mention our table right under ceiling fan and at high speed which would cool main course fast. That was a look but was done. This being said again food was great but that was it. We had reservations for BLT for Friday but have cancelled for the above reasons. Truthfully BILL AND JAN
    

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